Case Management
Manage SOC cases using the elastic-security MCP connector.
ALWAYS call the tool
When the user asks about cases, ALWAYS call manage-cases to open the interactive dashboard.
Do not try to answer from memory or describe cases without calling the tool first.
| User says |
Tool call |
| "show me my cases" |
manage-cases (no params) |
| "any open cases?" |
manage-cases with status: "open" |
| "closed cases" |
manage-cases with status: "closed" |
| "cases for SRVWIN02" |
manage-cases with search: "SRVWIN02" |
| "critical cases" |
manage-cases with severity: "critical" |
| "show case 42" |
manage-cases (user can click it in the dashboard) |
| "create a case" |
create-case with title, description, tags, severity |
| "create a case for this alert" |
create-case with alert details, then attach-alert-to-case |
Tools
| Tool |
Purpose |
manage-cases |
Opens interactive case dashboard. Params: status, severity, search |
create-case |
Creates a new case. Params: title, description, tags (comma-separated), severity |
attach-alert-to-case |
Attaches an alert to a case. Params: caseId, alertId, alertIndex, ruleId, ruleName |
update-case |
Updates case status/severity. Params: caseId, version, status, severity |
add-case-comment |
Adds investigation notes. Params: caseId, comment |
Creating Cases
When the user asks you to create a case, call create-case directly — do NOT tell them to use the dashboard UI.
Example:
create-case with:
title: "[MALICIOUS] Ransomware Attack Chain — srv-win-defend-01"
description: "## Summary\n- Full ransomware kill chain detected\n- Host: srv-win-defend-01\n- User: Jonathan\n\n## MITRE ATT&CK\nT1566, T1059, T1218\n\n## Findings\n..."
tags: "classification:malicious,confidence:high,host:srv-win-defend-01,mitre:T1566,mitre:T1059"
severity: "critical"
After creating the case, if you have alert IDs, attach them with attach-alert-to-case.
Tag Conventions
| Tag pattern |
Example |
Purpose |
classification:<level> |
classification:malicious |
Triage result |
confidence:<score> |
confidence:85 |
Confidence 0-100 |
mitre:<technique> |
mitre:T1574.002 |
MITRE ATT&CK technique |
agent_id:<uuid> |
agent_id:550888e5-... |
Elastic agent ID |
rule:<name> |
rule:Malware Detection |
Detection rule name |
1---2name: case-management3description: Create, search, update, and manage SOC cases for Elastic Security. ALWAYS use this skill when the user mentions cases, incidents, investigations, or asks to see, show, list, open, create, update, or search cases. Trigger for: "show me my cases", "open cases", "list cases", "any open cases", "create a case", "case for this alert", "show me case 42", "incident tracking", "investigation status", or any case-related question.4---56# Case Management78Manage SOC cases using the `elastic-security` MCP connector.910## ALWAYS call the tool1112When the user asks about cases, ALWAYS call `manage-cases` to open the interactive dashboard.13Do not try to answer from memory or describe cases without calling the tool first.1415| User says | Tool call |16|-----------|-----------|17| "show me my cases" | `manage-cases` (no params) |18| "any open cases?" | `manage-cases` with `status: "open"` |19| "closed cases" | `manage-cases` with `status: "closed"` |20| "cases for SRVWIN02" | `manage-cases` with `search: "SRVWIN02"` |21| "critical cases" | `manage-cases` with `severity: "critical"` |22| "show case 42" | `manage-cases` (user can click it in the dashboard) |23| "create a case" | `create-case` with title, description, tags, severity |24| "create a case for this alert" | `create-case` with alert details, then `attach-alert-to-case` |2526## Tools2728| Tool | Purpose |29|------|---------|30| `manage-cases` | Opens interactive case dashboard. Params: `status`, `severity`, `search` |31| `create-case` | Creates a new case. Params: `title`, `description`, `tags` (comma-separated), `severity` |32| `attach-alert-to-case` | Attaches an alert to a case. Params: `caseId`, `alertId`, `alertIndex`, `ruleId`, `ruleName` |33| `update-case` | Updates case status/severity. Params: `caseId`, `version`, `status`, `severity` |34| `add-case-comment` | Adds investigation notes. Params: `caseId`, `comment` |3536## Creating Cases3738When the user asks you to create a case, call `create-case` directly — do NOT tell them to use the dashboard UI.3940Example:41```42create-case with:43 title: "[MALICIOUS] Ransomware Attack Chain — srv-win-defend-01"44 description: "## Summary\n- Full ransomware kill chain detected\n- Host: srv-win-defend-01\n- User: Jonathan\n\n## MITRE ATT&CK\nT1566, T1059, T1218\n\n## Findings\n..."45 tags: "classification:malicious,confidence:high,host:srv-win-defend-01,mitre:T1566,mitre:T1059"46 severity: "critical"47```4849After creating the case, if you have alert IDs, attach them with `attach-alert-to-case`.5051## Tag Conventions5253| Tag pattern | Example | Purpose |54|-------------|---------|---------|55| `classification:<level>` | `classification:malicious` | Triage result |56| `confidence:<score>` | `confidence:85` | Confidence 0-100 |57| `mitre:<technique>` | `mitre:T1574.002` | MITRE ATT&CK technique |58| `agent_id:<uuid>` | `agent_id:550888e5-...` | Elastic agent ID |59| `rule:<name>` | `rule:Malware Detection` | Detection rule name |
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