Agents Platform

ElevenLabs Agents Platform (via MCP)

Workflow guidance for the agents_* tools on the ElevenLabs MCP server. Every tool takes a context parameter — briefly state the user's goal in it. For building agents in the user's own codebase (SDK, CLI, widget embedding), use the general agents skill instead.

Creating and updating agents

• Create with agents_create using the top-level fields (name, prompt, first_message, voice_id, language, tags). Only reach for the raw body escape hatch when a field has no top-level equivalent. voice_id is optional — the workspace default voice is used if omitted.
• Before changing an existing agent, read it: agents_list to find it, agents_get to see its current config, then agents_update with only the fields that should change.
• agents_duplicate clones an existing agent — prefer it over recreating a config by hand.
• Get a shareable/test link with agents_get_link; inspect widget config with agents_get_widget.

Knowledge base

• Add documents with agents_create_kb_url (supports auto-sync for pages that change) or agents_create_kb_text; organize with agents_create_kb_folder.
• Before deleting a document, check agents_get_kb_dependents — other agents may use it. Confirm with the user before agents_bulk_delete_knowledge_base.
• Verify retrieval quality with agents_query_knowledge_base_rag or agents_search_knowledge_base after adding documents.

Testing and deployment

• Create tests with agents_create_test: an LLM response test (success_condition prompt plus success/failure examples), a tool-call test (verify a tool was or wasn't called with expected parameters), or a simulation test (simulation_scenario persona plus success_conditions).
• Run and inspect with agents_list_test_runs / agents_get_test_run.
• For staged changes, branch: agents_create_branch, make edits, preview with agents_merge_branch_preview, then agents_merge_branch and agents_create_deployment.

Conversations

• agents_list_conversations and agents_get_conversation inspect call history and transcripts; agents_search_conversation_messages finds specific exchanges. Use these to debug agent behavior before editing prompts.

Safety

• Confirm with the user before destructive calls: agents_delete, agents_delete_tool, agents_delete_phone_number, knowledge-base bulk deletes. Deletions are not reversible.
• IDs (agent, document, tool, branch) only ever come from tool results — never guess or reconstruct them.