Pulse Monthly

Monthly Community Report

Monthly routine that analyzes all Discord and WhatsApp activity for the month and generates a complete HTML report with trends, insights, and recommendations.

Always respond in English.

Workflow

Step 1 — Determine period

• Reference month: previous month (e.g., if today is 04/01, analyze March)
• Period: first to last day of the reference month
• Divide the month into weeks (W1, W2, W3, W4/W5) for trend analysis

Step 2 — Collect Discord data (30 days)

Use the /discord-get-messages skill to fetch messages for the month in the main channels.

Guild ID: YOUR_GUILD_ID

Channels to monitor:

• All community text channels (chat-pt, chat-en, chat-es, help, feedback, suggestions, showcase, news)
• New members channel (🆕・new-members)

For each channel, fetch paginated messages (100 per request) until covering the full month.

Step 3 — Collect WhatsApp data (30 days)

Use the /int-whatsapp skill:

python3 {project-root}/.claude/skills/int-whatsapp/scripts/whatsapp_client.py messages_30d
python3 {project-root}/.claude/skills/int-whatsapp/scripts/whatsapp_client.py stats --start YYYY-MM-01 --end YYYY-MM-DD
python3 {project-root}/.claude/skills/int-whatsapp/scripts/whatsapp_client.py groups --start YYYY-MM-01 --end YYYY-MM-DD

Step 4 — Calculate monthly KPIs

1. MAM (Monthly Active Members): unique members who sent a message in the month (Discord + WhatsApp)
2. Total Messages: Discord + WhatsApp separate and combined
3. New Members: entries in Discord 🆕・new-members for the month
4. Resolution Rate: answered questions / total in #help (goal: >80%)
5. Comparison: compare all KPIs with the previous month (read previous report if it exists in workspace/community/reports/monthly/)

Step 5 — Weekly evolution

For each week of the month, calculate:

• Messages
• Active members
• New members
• Sentiment (positive/neutral/negative)
• Open support tickets

Present in a table to visualize the trend throughout the month.

Step 6 — Metrics by platform

Discord:

• Total messages, active members, support tickets, sentiment
• Most active channel, most helped channel

WhatsApp:

• Total messages, active groups, unique participants, sentiment
• Most active group

Step 7 — Top contributors

Rank by message volume + answers given in #help:

• Top 10 most active members
• Main platform (Discord/WhatsApp)
• Highlight (helper, active new member, topic leader)

Step 8 — Month's topics

Group all discussions by theme:

• Top 10 most discussed topics
• Frequency, sentiment by topic
• Sources (Discord, WhatsApp, or both)

Step 9 — Product insights

1. Requested features: spontaneous feature requests (with frequency)
2. Reported bugs: technical problems mentioned (with frequency)
3. Docs gaps: recurring questions whose answers should be in the documentation

Step 10 — Sentiment trend

For each week of the month:

• % positive, % neutral, % negative
• Trend: improving, stable, worsening

Step 11 — Analysis and recommendations

Analysis (3-5 bullets):

• Community growth or contraction
• Engagement patterns (peak days/times)
• Sentiment evolution
• Support effectiveness
• Discord vs WhatsApp: which platform is growing more?

Recommendations (3-5 bullets):

• Actions to improve engagement
• Docs to create/update
• Features to prioritize based on feedback
• Members to recognize/engage

Step 12 — Generate HTML report

Read the template at .claude/templates/html/custom/community-monthly-report.html and replace ALL {{PLACEHOLDER}}.

For dynamic rows, use the pattern from the other pulse skills:

Weeks:

<tr>
  <td>Week 1 (01-07/MM)</td>
  <td class="right">XXX</td>
  <td class="right">XX</td>
  <td class="right">X</td>
  <td class="right"><span class="badge green">Positive</span></td>
  <td class="right">X</td>
</tr>

Top contributors:

<tr>
  <td>Nome</td>
  <td><span class="badge blue">Discord</span></td>
  <td class="right">XXX</td>
  <td class="right">XX</td>
  <td><span class="badge green">Helper</span></td>
</tr>

Topics:

<div class="list-item">Topic — XX mentions, positive/mixed/negative sentiment</div>

Features/Bugs:

<div class="list-item">Description — X mentions (Discord/WhatsApp)</div>

Docs gaps:

<tr>
  <td>Recurring question</td>
  <td>Discord #help / WhatsApp</td>
  <td class="right">X times</td>
  <td><span class="badge yellow">Installation</span></td>
</tr>

Step 13 — Save

Save to:

workspace/community/reports/monthly/[C] YYYY-MM-community-monthly.html

Create the directory workspace/community/reports/monthly/ if it does not exist.

Step 14 — Confirm

## Community Monthly generated

**File:** workspace/community/reports/monthly/[C] YYYY-MM-community-monthly.html
**Month:** {reference month}
**MAM:** {N} ({delta}%) | **Messages:** {N} | **New:** {N}
**Sentiment:** {trend} | **Resolution:** {X}%
**Highlights:** {N} features, {N} bugs, {N} docs gaps