Human-Computer Interaction
What I Do
I help design and evaluate interactive systems that optimize the user experience through evidence-based principles. I bridge the gap between technical capabilities and human cognition to create interfaces that are efficient, learnable, and satisfying to use.
When to Use Me
- Designing new interfaces or interaction paradigms
- Evaluating existing products for usability issues
- Improving task completion rates and user satisfaction
- Understanding user mental models and expectations
- Reducing cognitive load in complex applications
- Optimizing workflows for efficiency
Core Concepts
- Usability Dimensions: Effectiveness, efficiency, satisfaction, learnability, and error prevention
- Fitts's Law: The time to acquire a target is a function of distance and size
- Hick's Law: Reaction time increases with the number of choices
- Gestalt Principles: Visual perception rules (proximity, similarity, closure, continuity)
- Cognitive Load Theory: Intrinsic, extraneous, and germane load management
- Mental Models: Users' understanding of how systems work
- Affordances: Perceived and actual properties that determine how something can be used
- Feedback loops: System responses to user actions
- Progressive Disclosure: Showing information gradually to reduce complexity
Code Examples
Accessible Button Component
import React from 'react';
const AccessibleButton = ({ children, onClick, ariaLabel, disabled }) => (
<button
disabled={disabled}
aria-label={ariaLabel}
aria-disabled={disabled}
tabIndex={disabled ? -1 : 0}
style={{
padding: '12px 24px',
fontSize: '16px',
borderRadius: '4px',
cursor: disabled ? 'not-allowed' : 'pointer',
minWidth: '44px',
minHeight: '44px'
}}
>
{children}
</button>
);
Focus Management System
class FocusManager {
constructor(container) {
this.container = container;
this. focusableSelector =
'button, [href], input, select, textarea, [tabindex]:not([tabindex="-1"])';
}
getFocusableElements() {
return Array.from(
this.container.querySelectorAll(this.focusableSelector)
).filter(el => !el.hasAttribute('disabled'));
}
trapFocus() {
const focusable = this.getFocusableElements();
const first = focusable[0];
const last = focusable[focusable.length - 1];
const handleKeyDown = (e) => {
if (e.key !== 'Tab') return;
if (e.shiftKey && document.activeElement === first) {
e.preventDefault();
last.focus();
} else if (!e.shiftKey && document.activeElement === last) {
e.preventDefault();
first.focus();
}
};
this.container.addEventListener('keydown', handleKeyDown);
return () => this.container.removeEventListener('keydown', handleKeyDown);
}
}
User Flow Analytics
class FlowAnalyzer {
constructor() {
this.events = [];
}
trackStep(userId, stepName, metadata = {}) {
const event = {
userId,
stepName,
timestamp: Date.now(),
metadata
};
this.events.push(event);
return event;
}
calculateCompletionRate(flowId, totalSteps) {
const completions = this.events.filter(
e => e.stepName === 'completed' && e.metadata.flowId === flowId
).length;
const started = new Set(
this.events
.filter(e => e.metadata.flowId === flowId)
.map(e => e.userId)
).size;
return started > 0 ? completions / started : 0;
}
identifyDropOffPoints(flowId) {
const steps = {};
const users = new Set();
this.events
.filter(e => e.metadata.flowId === flowId)
.forEach(e => {
users.add(e.userId);
if (!steps[e.stepName]) {
steps[e.stepName] = new Set();
}
steps[e.stepName].add(e.userId);
});
return Object.entries(steps).map(([step, stepUsers]) => ({
step,
dropoffRate: 1 - (stepUsers.size / users.size)
}));
}
}
Best Practices
- Design for the user's mental model, not the system's architecture
- Follow accessibility standards (WCAG 2.1 AA minimum)
- Provide clear and immediate feedback for all user actions
- Use consistent patterns and conventions across the application
- Design for error prevention first, then graceful error recovery
- Minimize cognitive load through progressive disclosure
- Test with real users early and often
- Consider context of use (mobile, desktop, voice, etc.)
- Design for all abilities, including temporary and situational impairments
- Iterate based on measurable usability metrics