name: hr-operations
description: Manage hiring pipelines, analyze compensation data, create performance review templates, and design onboarding checklists. Use when building HR processes, conducting comp analysis, designing review cycles, or structuring employee onboarding.
tags: [hr, hiring, compensation, performance-management]
HR Operations
Operational HR framework for hiring pipeline management, compensation analysis, performance reviews, and employee onboarding. Covers the process-oriented side of people operations — not strategic workforce planning (which is the CHRO agent's domain).
Use this skill when
- Designing or analyzing a hiring pipeline (stages, conversion rates, time-to-fill)
- Conducting compensation benchmarking and pay band analysis
- Creating performance review templates and calibration processes
- Building employee onboarding checklists (pre-start through 90 days)
- Calculating HR metrics (attrition, eNPS, cost-per-hire)
- Designing org-level review cycles
Do not use this skill when
- Setting company-wide people strategy or culture (use CHRO agent directly)
- Planning OKRs or goal-setting frameworks (use
brainstorm-okrs)
- Running employee engagement surveys (use CHRO agent for strategy)
- Handling legal employment matters (use
legal-contract-review for contract aspects)
Instructions
- Identify the HR operation — hiring, compensation, performance, or onboarding.
- Apply the relevant framework from the sections below.
- Use templates to standardize output across the organization.
- Track metrics using the HR Metrics Framework for ongoing measurement.
Hiring Pipeline Dashboard
Pipeline Stages & Benchmarks
| Stage |
Description |
Target Conversion |
Target Duration |
| Sourced |
Candidate identified (inbound or outbound) |
— |
— |
| Applied / Screened |
Resume review passed |
20-30% of sourced |
2-3 days |
| Phone Screen |
Recruiter screen completed |
40-60% of screened |
3-5 days |
| Technical / Skills Assessment |
Skills evaluation passed |
30-50% of phone screens |
5-7 days |
| Onsite / Final Interview |
Full interview loop completed |
50-70% of assessments |
5-10 days |
| Offer Extended |
Offer made |
70-90% of onsites |
2-3 days |
| Offer Accepted |
Candidate accepts |
80-90% of offers |
3-7 days |
| Started |
First day completed |
95%+ of accepted |
Per start date |
Pipeline Health Metrics
| Metric |
Formula |
Benchmark |
Action if Off |
| Time-to-Fill |
Days from req open to offer accepted |
30-45 days (IC), 45-60 days (manager+) |
Review bottleneck stage |
| Cost-per-Hire |
(Internal costs + External costs) / Hires |
$3-5K (IC), $10-20K (senior/exec) |
Optimize source mix |
| Source Effectiveness |
Hires per source / Candidates per source |
Referrals: 2-5x better than job boards |
Invest in high-yield channels |
| Offer Acceptance Rate |
Offers accepted / Offers extended |
>85% |
Review comp competitiveness |
| Quality of Hire |
Performance rating at 6-12 months |
>80% meeting/exceeding expectations |
Review interview process |
Pipeline Report Template
## Hiring Pipeline — [Period]
**Open Requisitions:** [X] | **Hires This Period:** [X] | **Avg Time-to-Fill:** [X] days
| Role | Stage | Days in Stage | Recruiter | Hiring Manager | Notes |
|------|-------|--------------|-----------|----------------|-------|
| | | | | | |
### Funnel Conversion (Period)
| Stage Transition | Volume | Conversion | Benchmark | Delta |
|-----------------|--------|------------|-----------|-------|
| Sourced → Screened | | % | 25% | |
| Screened → Phone | | % | 50% | |
| Phone → Assessment | | % | 40% | |
| Assessment → Onsite | | % | 60% | |
| Onsite → Offer | | % | 80% | |
| Offer → Accepted | | % | 85% | |
Compensation Analysis Framework
Market Benchmarking Process
| Step |
Action |
Data Source |
| 1 |
Define comparison cohort (industry, size, geo, role) |
Radford, Pave, Levels.fyi, Option Impact |
| 2 |
Pull market data at P25, P50, P75 |
Survey data + real-time platforms |
| 3 |
Map internal roles to market equivalents |
Job architecture / leveling framework |
| 4 |
Compare internal comp to market percentile targets |
Internal HRIS data |
| 5 |
Identify outliers (below P25 or above P75) |
Comp analysis output |
| 6 |
Build adjustment recommendations |
Budget-constrained optimization |
Pay Band Design
| Level |
P25 (Below Market) |
P50 (Market Rate) |
P75 (Above Market) |
Spread |
| IC1 (Junior) |
$ |
$ |
$ |
±15-20% |
| IC2 (Mid) |
$ |
$ |
$ |
±15-20% |
| IC3 (Senior) |
$ |
$ |
$ |
±20-25% |
| IC4 (Staff) |
$ |
$ |
$ |
±20-25% |
| M1 (Manager) |
$ |
$ |
$ |
±20-25% |
| M2 (Director) |
$ |
$ |
$ |
±25-30% |
| M3 (VP) |
$ |
$ |
$ |
±25-30% |
Total Compensation Modeling
| Component |
IC (Individual Contributor) |
Manager+ |
| Base Salary |
60-70% of total comp |
50-60% of total comp |
| Variable / Bonus |
10-15% |
15-25% |
| Equity (RSUs / Options) |
15-25% |
20-30% |
| Benefits |
5-10% |
5-10% |
Internal Equity Analysis
## Compensation Equity Review — [Department/Team]
| Employee | Role | Level | Tenure | Base | Total Comp | Market % | Compa-Ratio | Flag |
|----------|------|-------|--------|------|------------|----------|-------------|------|
| | | | | $ | $ | P[X] | X.XX | |
**Compa-Ratio:** Employee pay / Pay band midpoint (1.0 = at midpoint)
- <0.85 = Below range (retention risk)
- 0.85-1.15 = Within range (healthy)
- >1.15 = Above range (review justification)
Performance Review Templates
Self-Assessment Template
## Self-Assessment — [Name] — [Review Period]
### Accomplishments
1. [Achievement with quantified impact]
2. [Achievement with quantified impact]
3. [Achievement with quantified impact]
### Areas for Growth
1. [Skill or behavior to develop]
2. [Skill or behavior to develop]
### Goals for Next Period
1. [Specific, measurable goal]
2. [Specific, measurable goal]
### Career Aspirations
[Where I want to grow in the next 12-24 months]
Manager Assessment Template
## Manager Assessment — [Employee Name] — [Review Period]
### Performance Summary
**Overall Rating:** [Exceeds / Meets / Developing / Below]
### Key Accomplishments
1. [With business impact]
2. [With business impact]
### Strengths
- [Strength with evidence]
- [Strength with evidence]
### Development Areas
- [Area with specific examples and improvement plan]
- [Area with specific examples and improvement plan]
### Rating Justification
[Evidence-based narrative — avoid recency bias, include full period]
### Compensation Recommendation
- Merit increase: [X]%
- Promotion: [Yes/No — if yes, to what level]
- Equity refresh: [Yes/No — amount]
Calibration Process
| Step |
Action |
Participants |
| 1 |
Managers submit initial ratings |
Direct managers |
| 2 |
Pre-calibration: review distribution |
HR Business Partner |
| 3 |
Calibration session: discuss outliers |
Manager peers + skip-level |
| 4 |
Adjust ratings based on cross-team view |
Managers |
| 5 |
Final approval |
Department head |
| 6 |
Deliver reviews to employees |
Direct managers |
Rating Distribution Guidance (avoid forced ranking):
| Rating |
Target Distribution |
Notes |
| Exceeds Expectations |
15-20% |
Truly exceptional, not just "good" |
| Meets Expectations |
60-70% |
Solid performance at level |
| Developing |
10-15% |
New to role or specific growth areas |
| Below Expectations |
5-10% |
Requires performance improvement plan |
Employee Onboarding Checklist
Pre-Start (Before Day 1)
Week 1: Orientation
Day 30: Foundation
Day 60: Contribution
Day 90: Integration
HR Metrics Framework
| Metric |
Formula |
Benchmark |
Frequency |
| Attrition Rate |
Departures / Avg headcount x 100 |
<15% annual (tech) |
Monthly |
| Regrettable Turnover |
High-performer departures / Total departures |
<30% of total attrition |
Quarterly |
| eNPS |
% Promoters - % Detractors |
>30 = good, >50 = excellent |
Quarterly |
| Offer Acceptance Rate |
Accepted / Extended x 100 |
>85% |
Monthly |
| Time-to-Fill |
Avg days from req open to accepted |
30-45 days |
Monthly |
| Cost-per-Hire |
Total recruiting spend / Hires |
$3-5K IC, $10-20K senior |
Quarterly |
| Span of Control |
Direct reports per manager |
5-8 (IC teams), 3-5 (manager of managers) |
Annually |
| Diversity |
% representation by dimension |
Set org-specific targets |
Quarterly |
Common Mistakes
- Compensation decisions without market data — internal perception of "fair pay" often diverges from market reality; always benchmark
- Performance reviews without clear criteria — vague criteria lead to bias; use rubrics tied to level expectations
- Onboarding that ends after Day 1 — orientation is not onboarding; the 30/60/90 framework is the minimum
- Hiring pipeline without source attribution — if you don't know which sources produce the best hires, you can't optimize
- Forced ranking — forces managers to label good performers as poor; use guided distribution instead
- Ignoring span of control — managers with 15+ reports cannot coach effectively; restructure before it becomes a retention issue
Additional Resources
- Related skill:
brainstorm-okrs (goal-setting alignment for performance reviews)
- Radford / Pave / Levels.fyi — compensation benchmarking data
- SHRM — HR operations best practices
1---2name: hr-operations3description: <!-- AUTO-GENERATED by export-skills.py — DO NOT EDIT -->4---5<!-- AUTO-GENERATED by export-skills.py — DO NOT EDIT -->6---7name: hr-operations8description: Manage hiring pipelines, analyze compensation data, create performance review templates, and design onboarding checklists. Use when building HR processes, conducting comp analysis, designing review cycles, or structuring employee onboarding.9tags: [hr, hiring, compensation, performance-management]10---1112# HR Operations1314Operational HR framework for hiring pipeline management, compensation analysis, performance reviews, and employee onboarding. Covers the process-oriented side of people operations — not strategic workforce planning (which is the CHRO agent's domain).1516## Use this skill when1718- Designing or analyzing a hiring pipeline (stages, conversion rates, time-to-fill)19- Conducting compensation benchmarking and pay band analysis20- Creating performance review templates and calibration processes21- Building employee onboarding checklists (pre-start through 90 days)22- Calculating HR metrics (attrition, eNPS, cost-per-hire)23- Designing org-level review cycles2425## Do not use this skill when2627- Setting company-wide people strategy or culture (use CHRO agent directly)28- Planning OKRs or goal-setting frameworks (use `brainstorm-okrs`)29- Running employee engagement surveys (use CHRO agent for strategy)30- Handling legal employment matters (use `legal-contract-review` for contract aspects)3132## Instructions33341. **Identify the HR operation** — hiring, compensation, performance, or onboarding.352. **Apply the relevant framework** from the sections below.363. **Use templates** to standardize output across the organization.374. **Track metrics** using the HR Metrics Framework for ongoing measurement.3839---4041## Hiring Pipeline Dashboard4243### Pipeline Stages & Benchmarks4445| Stage | Description | Target Conversion | Target Duration |46|-------|------------|-------------------|-----------------|47| **Sourced** | Candidate identified (inbound or outbound) | — | — |48| **Applied / Screened** | Resume review passed | 20-30% of sourced | 2-3 days |49| **Phone Screen** | Recruiter screen completed | 40-60% of screened | 3-5 days |50| **Technical / Skills Assessment** | Skills evaluation passed | 30-50% of phone screens | 5-7 days |51| **Onsite / Final Interview** | Full interview loop completed | 50-70% of assessments | 5-10 days |52| **Offer Extended** | Offer made | 70-90% of onsites | 2-3 days |53| **Offer Accepted** | Candidate accepts | 80-90% of offers | 3-7 days |54| **Started** | First day completed | 95%+ of accepted | Per start date |5556### Pipeline Health Metrics5758| Metric | Formula | Benchmark | Action if Off |59|--------|---------|-----------|---------------|60| **Time-to-Fill** | Days from req open to offer accepted | 30-45 days (IC), 45-60 days (manager+) | Review bottleneck stage |61| **Cost-per-Hire** | (Internal costs + External costs) / Hires | $3-5K (IC), $10-20K (senior/exec) | Optimize source mix |62| **Source Effectiveness** | Hires per source / Candidates per source | Referrals: 2-5x better than job boards | Invest in high-yield channels |63| **Offer Acceptance Rate** | Offers accepted / Offers extended | >85% | Review comp competitiveness |64| **Quality of Hire** | Performance rating at 6-12 months | >80% meeting/exceeding expectations | Review interview process |6566### Pipeline Report Template6768```markdown69## Hiring Pipeline — [Period]7071**Open Requisitions:** [X] | **Hires This Period:** [X] | **Avg Time-to-Fill:** [X] days7273| Role | Stage | Days in Stage | Recruiter | Hiring Manager | Notes |74|------|-------|--------------|-----------|----------------|-------|75| | | | | | |7677### Funnel Conversion (Period)78| Stage Transition | Volume | Conversion | Benchmark | Delta |79|-----------------|--------|------------|-----------|-------|80| Sourced → Screened | | % | 25% | |81| Screened → Phone | | % | 50% | |82| Phone → Assessment | | % | 40% | |83| Assessment → Onsite | | % | 60% | |84| Onsite → Offer | | % | 80% | |85| Offer → Accepted | | % | 85% | |86```8788---8990## Compensation Analysis Framework9192### Market Benchmarking Process9394| Step | Action | Data Source |95|------|--------|------------|96| 1 | Define comparison cohort (industry, size, geo, role) | Radford, Pave, Levels.fyi, Option Impact |97| 2 | Pull market data at P25, P50, P75 | Survey data + real-time platforms |98| 3 | Map internal roles to market equivalents | Job architecture / leveling framework |99| 4 | Compare internal comp to market percentile targets | Internal HRIS data |100| 5 | Identify outliers (below P25 or above P75) | Comp analysis output |101| 6 | Build adjustment recommendations | Budget-constrained optimization |102103### Pay Band Design104105| Level | P25 (Below Market) | P50 (Market Rate) | P75 (Above Market) | Spread |106|-------|--------------------|--------------------|---------------------|--------|107| IC1 (Junior) | $ | $ | $ | ±15-20% |108| IC2 (Mid) | $ | $ | $ | ±15-20% |109| IC3 (Senior) | $ | $ | $ | ±20-25% |110| IC4 (Staff) | $ | $ | $ | ±20-25% |111| M1 (Manager) | $ | $ | $ | ±20-25% |112| M2 (Director) | $ | $ | $ | ±25-30% |113| M3 (VP) | $ | $ | $ | ±25-30% |114115### Total Compensation Modeling116117| Component | IC (Individual Contributor) | Manager+ |118|-----------|---------------------------|----------|119| Base Salary | 60-70% of total comp | 50-60% of total comp |120| Variable / Bonus | 10-15% | 15-25% |121| Equity (RSUs / Options) | 15-25% | 20-30% |122| Benefits | 5-10% | 5-10% |123124### Internal Equity Analysis125126```markdown127## Compensation Equity Review — [Department/Team]128129| Employee | Role | Level | Tenure | Base | Total Comp | Market % | Compa-Ratio | Flag |130|----------|------|-------|--------|------|------------|----------|-------------|------|131| | | | | $ | $ | P[X] | X.XX | |132133**Compa-Ratio:** Employee pay / Pay band midpoint (1.0 = at midpoint)134- <0.85 = Below range (retention risk)135- 0.85-1.15 = Within range (healthy)136- >1.15 = Above range (review justification)137```138139---140141## Performance Review Templates142143### Self-Assessment Template144145```markdown146## Self-Assessment — [Name] — [Review Period]147148### Accomplishments1491. [Achievement with quantified impact]1502. [Achievement with quantified impact]1513. [Achievement with quantified impact]152153### Areas for Growth1541. [Skill or behavior to develop]1552. [Skill or behavior to develop]156157### Goals for Next Period1581. [Specific, measurable goal]1592. [Specific, measurable goal]160161### Career Aspirations162[Where I want to grow in the next 12-24 months]163```164165### Manager Assessment Template166167```markdown168## Manager Assessment — [Employee Name] — [Review Period]169170### Performance Summary171**Overall Rating:** [Exceeds / Meets / Developing / Below]172173### Key Accomplishments1741. [With business impact]1752. [With business impact]176177### Strengths178- [Strength with evidence]179- [Strength with evidence]180181### Development Areas182- [Area with specific examples and improvement plan]183- [Area with specific examples and improvement plan]184185### Rating Justification186[Evidence-based narrative — avoid recency bias, include full period]187188### Compensation Recommendation189- Merit increase: [X]%190- Promotion: [Yes/No — if yes, to what level]191- Equity refresh: [Yes/No — amount]192```193194### Calibration Process195196| Step | Action | Participants |197|------|--------|-------------|198| 1 | Managers submit initial ratings | Direct managers |199| 2 | Pre-calibration: review distribution | HR Business Partner |200| 3 | Calibration session: discuss outliers | Manager peers + skip-level |201| 4 | Adjust ratings based on cross-team view | Managers |202| 5 | Final approval | Department head |203| 6 | Deliver reviews to employees | Direct managers |204205**Rating Distribution Guidance (avoid forced ranking):**206| Rating | Target Distribution | Notes |207|--------|-------------------|-------|208| Exceeds Expectations | 15-20% | Truly exceptional, not just "good" |209| Meets Expectations | 60-70% | Solid performance at level |210| Developing | 10-15% | New to role or specific growth areas |211| Below Expectations | 5-10% | Requires performance improvement plan |212213---214215## Employee Onboarding Checklist216217### Pre-Start (Before Day 1)218219- [ ] IT equipment ordered and configured (laptop, monitors, peripherals)220- [ ] Software accounts provisioned (email, Slack, GitHub, HRIS, etc.)221- [ ] Building access / badge arranged222- [ ] Welcome email sent with Day 1 logistics223- [ ] Manager prep: 30/60/90 plan drafted, buddy assigned224- [ ] Onboarding calendar populated (orientation, training, 1:1s)225226### Week 1: Orientation227228- [ ] HR orientation (benefits enrollment, policies, compliance training)229- [ ] Manager 1:1: goals, expectations, communication preferences230- [ ] Team introductions and stakeholder meetings231- [ ] Buddy assigned and first buddy check-in232- [ ] Dev environment / tooling setup (engineering roles)233- [ ] Review team norms, rituals, and documentation234235### Day 30: Foundation236237- [ ] Completed all required compliance training238- [ ] Attended at least one cross-functional meeting239- [ ] Delivered first small contribution (PR, analysis, design, etc.)240- [ ] Manager 1:1 review: progress check, blockers, feedback241- [ ] 30-day survey: onboarding experience feedback242243### Day 60: Contribution244245- [ ] Independently handling core responsibilities246- [ ] Building relationships beyond immediate team247- [ ] Participated in team planning/sprint activities248- [ ] Manager 1:1: development conversation, skill gaps identified249- [ ] Buddy check-in: social integration and cultural acclimation250251### Day 90: Integration252253- [ ] Fully productive at expected level for tenure254- [ ] Probation review completed (if applicable)255- [ ] Manager 1:1: formal 90-day review, goal-setting for next quarter256- [ ] 90-day survey: onboarding effectiveness257- [ ] Onboarding formally concluded — transition to steady-state 1:1 cadence258259---260261## HR Metrics Framework262263| Metric | Formula | Benchmark | Frequency |264|--------|---------|-----------|-----------|265| **Attrition Rate** | Departures / Avg headcount x 100 | <15% annual (tech) | Monthly |266| **Regrettable Turnover** | High-performer departures / Total departures | <30% of total attrition | Quarterly |267| **eNPS** | % Promoters - % Detractors | >30 = good, >50 = excellent | Quarterly |268| **Offer Acceptance Rate** | Accepted / Extended x 100 | >85% | Monthly |269| **Time-to-Fill** | Avg days from req open to accepted | 30-45 days | Monthly |270| **Cost-per-Hire** | Total recruiting spend / Hires | $3-5K IC, $10-20K senior | Quarterly |271| **Span of Control** | Direct reports per manager | 5-8 (IC teams), 3-5 (manager of managers) | Annually |272| **Diversity** | % representation by dimension | Set org-specific targets | Quarterly |273274---275276## Common Mistakes277278- **Compensation decisions without market data** — internal perception of "fair pay" often diverges from market reality; always benchmark279- **Performance reviews without clear criteria** — vague criteria lead to bias; use rubrics tied to level expectations280- **Onboarding that ends after Day 1** — orientation is not onboarding; the 30/60/90 framework is the minimum281- **Hiring pipeline without source attribution** — if you don't know which sources produce the best hires, you can't optimize282- **Forced ranking** — forces managers to label good performers as poor; use guided distribution instead283- **Ignoring span of control** — managers with 15+ reports cannot coach effectively; restructure before it becomes a retention issue284285---286287## Additional Resources288289- Related skill: `brainstorm-okrs` (goal-setting alignment for performance reviews)290- Radford / Pave / Levels.fyi — compensation benchmarking data291- SHRM — HR operations best practices292293<!-- Source: .faos/custom/skills/business/hr-operations/SKILL.md -->