Internal Comms

Internal Communications

Document Types

Status Report

# [Project Name] Status Report
**Date:** [Date]
**Author:** [Name]
**Status:** 🟢 On Track / 🟡 At Risk / 🔴 Blocked

## Summary
[2-3 sentence overview]

## Progress This Week
- Completed: [items]
- In Progress: [items]
- Blocked: [items with owners]

## Key Metrics
| Metric | Target | Actual | Trend |
|--------|--------|--------|-------|
| [Metric] | [Target] | [Actual] | ⬆️/➡️/⬇️ |

## Next Week
- [Planned items]

## Risks & Mitigations
| Risk | Impact | Mitigation | Owner |
|------|--------|------------|-------|
| [Risk] | H/M/L | [Action] | [Name] |

## Asks
- [Any blockers needing escalation]

Leadership Update

# [Team] Update - [Date]

## TL;DR
[One paragraph executive summary - the only thing busy execs will read]

## Wins
- [Key accomplishment with impact]
- [Key accomplishment with impact]

## Challenges
- [Challenge]: [What we're doing about it]

## Key Decisions Needed
1. [Decision]: [Context, options, recommendation]

## Metrics Dashboard
[Include 3-5 key metrics with trends]

Incident Report

# Incident Report: [Title]

**Severity:** P0/P1/P2/P3
**Duration:** [Start] - [End]
**Impact:** [User/revenue impact]
**Status:** Resolved/Monitoring/Active

## Timeline
| Time (UTC) | Event |
|------------|-------|
| [Time] | [What happened] |

## Root Cause
[Clear explanation of what went wrong]

## Resolution
[What was done to fix it]

## Action Items
| Item | Owner | Due Date | Status |
|------|-------|----------|--------|
| [Action] | [Name] | [Date] | ⬜/✅ |

## Lessons Learned
- [What we learned]
- [What we'll do differently]

All-Hands Announcement

# [Announcement Title]

Hey team,

[Opening that sets context]

**What's happening:** [Clear, simple explanation]

**Why it matters:** [Impact and benefits]

**What you need to do:** [Specific actions if any]

**Timeline:**
- [Date]: [Milestone]
- [Date]: [Milestone]

**Questions?** [Where to ask]

[Sign-off]

Writing Principles

1. Lead with the bottom line - Busy readers skim
2. Be specific - Numbers > adjectives
3. Own problems - "We missed" not "It was missed"
4. Action-oriented - Every problem has a next step
5. Appropriate tone - Match urgency to content

When to use this skill

To write internal communications, use this skill for:

• 3P updates (Progress, Plans, Problems)
• Company newsletters
• FAQ responses
• Status reports
• Leadership updates
• Project updates
• Incident reports

How to use this skill

To write any internal communication:

1. Identify the communication type from the request
2. Load the appropriate guideline file from the examples/ directory:
   • examples/3p-updates.md - For Progress/Plans/Problems team updates
   • examples/company-newsletter.md - For company-wide newsletters
   • examples/faq-answers.md - For answering frequently asked questions
   • examples/general-comms.md - For anything else that doesn't explicitly match one of the above
3. Follow the specific instructions in that file for formatting, tone, and content gathering

If the communication type doesn't match any existing guideline, ask for clarification or more context about the desired format.

Keywords

3P updates, company newsletter, company comms, weekly update, faqs, common questions, updates, internal comms