How do I install the Pagerduty Incidents skill?

Run npx skillmds@latest add gabrielmoreira/pagerduty-incidents in your terminal (requires Node.js), paste this page's agent-chat prompt into Claude, Cursor, or any MCP-connected agent, or download the SKILL.md file and copy it into your agent's skills directory.

What does the Pagerduty Incidents skill do?

Manage and investigate incidents in PagerDuty. It is listed under Coding & Dev Tools on SkillMD.

Is Pagerduty Incidents safe to use?

This skill has not completed SkillMD's automated safety review yet. Capability flags: docs only. SkillMD never runs a skill's scripts for you; review the SKILL.md before installing.

Which AI agents work with Pagerduty Incidents?

This skill is tagged as working with Claude Code, Claude.ai, OpenAI Codex. SKILL.md is an open format, so most agents that read a skills directory can load it too.

Is Pagerduty Incidents free to use?

Yes. Installing skills from SkillMD is free. This skill is licensed under Apache-2.

Who published Pagerduty Incidents?

gabrielmoreira (@gabrielmoreira) published this skill. Their other Agent Skills are listed on their SkillMD profile.

Pagerduty Incidents by gabrielmoreira

Name: Pagerduty Incidents
Rating: 4.2 (5 reviews)
Author: gabrielmoreira

File contents

PagerDuty Incidents Skill

Manage and investigate incidents in PagerDuty.

Tools

Tool	Description
`list_incidents`	List incidents with filters (status, urgency, time range)
`get_incident`	Get detailed incident information
`get_alert_from_incident`	Get specific alert from an incident
`list_alerts_from_incident`	List all alerts associated with an incident
`list_incident_notes`	Get notes/timeline from an incident
`get_outlier_incident`	Identify anomalous incident patterns
`get_past_incidents`	Get historical incidents for pattern analysis
`get_related_incidents`	Find related incidents by service or time
`create_incident`	Create a new incident (requires write permission)
`manage_incidents`	Acknowledge, resolve, or merge incidents
`add_note_to_incident`	Add investigation notes to incident
`add_responders`	Add additional responders to an incident

Example Queries

List all triggered incidents
→ list_incidents(statuses=["triggered"])

Get details of a specific incident
→ get_incident(incident_id="P12ABC3")

List incidents for a service in the past hour
→ list_incidents(service_ids=["PSERVICE1"], since="1h")

Get all alerts from an incident
→ list_alerts_from_incident(incident_id="P12ABC3")

Find related incidents to investigate
→ get_related_incidents(incident_id="P12ABC3")

Workflows

Incident Investigation

List triggered incidents: list_incidents(statuses=["triggered"])
Get incident details: get_incident(incident_id="...")
Review alerts: list_alerts_from_incident(incident_id="...")
Check for related incidents: get_related_incidents(incident_id="...")
Add investigation notes: add_note_to_incident(incident_id="...", note="...")

Network Outage Response

List high-urgency incidents: list_incidents(urgencies=["high"])
Filter by network services: list_incidents(service_ids=["network-core"])
Acknowledge incident: manage_incidents(incident_ids=["..."], type="acknowledge")
Check past incidents for patterns: get_past_incidents(incident_id="...")
Add responders if needed: add_responders(incident_id="...", responder_ids=["..."])

Incident Pattern Analysis

Get historical incidents: list_incidents(since="7d", until="now")
Identify outliers: get_outlier_incident()
Find related incidents: get_related_incidents(incident_id="...")
Review notes for root cause: list_incident_notes(incident_id="...")

Prerequisites

PAGERDUTY_USER_API_KEY PagerDuty User API key
PAGERDUTY_API_HOST API host (optional, for EU customers)

Server

This skill uses the pagerduty-mcp server via uvx (stdio transport).

Notes

Write operations (create, manage, add_note) require --enable-write-tools flag
NetClaw requires explicit confirmation before modifying incidents
Incident creation should integrate with ServiceNow CR workflow

---name: pagerduty-incidentsdescription: Manage and investigate incidents in PagerDuty.license: Apache-2.0--- # PagerDuty Incidents Skill Manage and investigate incidents in PagerDuty. ## Tools | Tool | Description | |------|-------------| | `list_incidents` | List incidents with filters (status, urgency, time range) | | `get_incident` | Get detailed incident information | | `get_alert_from_incident` | Get specific alert from an incident | | `list_alerts_from_incident` | List all alerts associated with an incident | | `list_incident_notes` | Get notes/timeline from an incident | | `get_outlier_incident` | Identify anomalous incident patterns | | `get_past_incidents` | Get historical incidents for pattern analysis | | `get_related_incidents` | Find related incidents by service or time | | `create_incident` | Create a new incident (requires write permission) | | `manage_incidents` | Acknowledge, resolve, or merge incidents | | `add_note_to_incident` | Add investigation notes to incident | | `add_responders` | Add additional responders to an incident | ## Example Queries ``` List all triggered incidents → list_incidents(statuses=["triggered"]) Get details of a specific incident → get_incident(incident_id="P12ABC3") List incidents for a service in the past hour → list_incidents(service_ids=["PSERVICE1"], since="1h") Get all alerts from an incident → list_alerts_from_incident(incident_id="P12ABC3") Find related incidents to investigate → get_related_incidents(incident_id="P12ABC3") ``` ## Workflows ### Incident Investigation 1. List triggered incidents: `list_incidents(statuses=["triggered"])` 2. Get incident details: `get_incident(incident_id="...")` 3. Review alerts: `list_alerts_from_incident(incident_id="...")` 4. Check for related incidents: `get_related_incidents(incident_id="...")` 5. Add investigation notes: `add_note_to_incident(incident_id="...", note="...")` ### Network Outage Response 1. List high-urgency incidents: `list_incidents(urgencies=["high"])` 2. Filter by network services: `list_incidents(service_ids=["network-core"])` 3. Acknowledge incident: `manage_incidents(incident_ids=["..."], type="acknowledge")` 4. Check past incidents for patterns: `get_past_incidents(incident_id="...")` 5. Add responders if needed: `add_responders(incident_id="...", responder_ids=["..."])` ### Incident Pattern Analysis 1. Get historical incidents: `list_incidents(since="7d", until="now")` 2. Identify outliers: `get_outlier_incident()` 3. Find related incidents: `get_related_incidents(incident_id="...")` 4. Review notes for root cause: `list_incident_notes(incident_id="...")` ## Prerequisites - `PAGERDUTY_USER_API_KEY` PagerDuty User API key - `PAGERDUTY_API_HOST` API host (optional, for EU customers) ## Server This skill uses the `pagerduty-mcp` server via uvx (stdio transport). ## Notes - Write operations (create, manage, add_note) require `--enable-write-tools` flag - NetClaw requires explicit confirmation before modifying incidents - Incident creation should integrate with ServiceNow CR workflow

Frequently asked questions

Pagerduty Incidents