gabrielmoreira Retell AI Data Handling
Overview
Implementation patterns for Retell AI data handling — voice agent and telephony platform.
Prerequisites
- Completed
retellai-install-authsetup
Instructions
Step 1: SDK Pattern
import Retell from 'retell-sdk';
const retell = new Retell({ apiKey: process.env.RETELL_API_KEY! });
const agents = await retell.agent.list();
console.log(`Agents: ${agents.length}`);
Output
- Retell AI integration for data handling
Error Handling
| Error | Cause | Solution |
|---|---|---|
| 401 Unauthorized | Invalid API key | Check RETELL_API_KEY |
| 429 Rate Limited | Too many requests | Implement backoff |
| 400 Bad Request | Invalid parameters | Check API documentation |
Examples
Minimize transcript data in a support escalation
For a failed call, retain the call identifier, timestamps, selected agent version, and error classification in the incident record. Do not paste full recordings or transcripts into a ticket; redact names, phone numbers, and payment details before attaching a narrow excerpt. Set the retention owner and expiry for the exported evidence, then delete the copy after the investigation and any agreed remediation are complete.
Resources
Next Steps
See related Retell AI skills for more workflows.