Journey To Action Breakdown
Definition
Translate journey steps into observable actions. An action is smaller than a feature: it is something a user does, the system does, or another actor does to move the journey forward.
Questions To Ask
- What does the user click, enter, choose, confirm, or cancel?
- What does the system calculate, validate, persist, notify, or display?
- What must happen before this action is allowed?
- What changes after the action succeeds?
- What actions are implied but not visible?
Existing Project Comparison
- Map actions to routes, handlers, commands, forms, jobs, tests, or events.
- Find actions with no implementation and implementation with no journey reason.
- Flag action sequences that force callers to know internal order.
- Prefer actions that hide complexity behind deeper module operations.
Suggestive Plan
- For each journey step, list user actions.
- Add system actions behind each user action.
- Add preconditions and postconditions.
- Mark action owners when obvious.
- Merge tiny pass-through actions where they do not create useful clarity.
Example
Journey step: "accept slot." Actions: user clicks accept, system verifies slot still available, reserves slot, writes confirmation, sends notification, displays final state.
Vocabulary
- Action: a concrete behavior that changes progress or state.
- Preconditions: facts required before an action can run.
- Postconditions: facts true after successful action.
- System action: hidden behavior performed by the app.
- Pass-through action: a step that forwards work without adding meaning.
Expected Outcome
Produce an action table with journey step, user action, system action, preconditions, postconditions, and likely owner.
1---2name: journey-to-action-breakdown3description: Break each user journey step into concrete user and system actions. Use when converting journeys into implementable behavior, comparing workflows to existing code, or exposing hidden actions before feature design.4---56# Journey To Action Breakdown78## Definition910Translate journey steps into observable actions. An action is smaller than a feature: it is something a user does, the system does, or another actor does to move the journey forward.1112## Questions To Ask1314- What does the user click, enter, choose, confirm, or cancel?15- What does the system calculate, validate, persist, notify, or display?16- What must happen before this action is allowed?17- What changes after the action succeeds?18- What actions are implied but not visible?1920## Existing Project Comparison2122- Map actions to routes, handlers, commands, forms, jobs, tests, or events.23- Find actions with no implementation and implementation with no journey reason.24- Flag action sequences that force callers to know internal order.25- Prefer actions that hide complexity behind deeper module operations.2627## Suggestive Plan28291. For each journey step, list user actions.302. Add system actions behind each user action.313. Add preconditions and postconditions.324. Mark action owners when obvious.335. Merge tiny pass-through actions where they do not create useful clarity.3435## Example3637Journey step: "accept slot." Actions: user clicks accept, system verifies slot still available, reserves slot, writes confirmation, sends notification, displays final state.3839## Vocabulary4041- Action: a concrete behavior that changes progress or state.42- Preconditions: facts required before an action can run.43- Postconditions: facts true after successful action.44- System action: hidden behavior performed by the app.45- Pass-through action: a step that forwards work without adding meaning.4647## Expected Outcome4849Produce an action table with journey step, user action, system action, preconditions, postconditions, and likely owner.
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