Iblai API Agent History

iblai-api-agent-history

Read an agent's conversation history and summaries through the API: list the conversations users have had with an agent (filterable by sentiment, topic, user, and date), read the general summary and per-conversation memory, and export the full chat history as a report. Use when reviewing or exporting how users have chatted with an agent.

Auth & conventions

• Base URL: https://api.iblai.app
• Header: Authorization: Api-Token $IBLAI_API_KEY on every request.
• Path vars: {org} = $IBLAI_ORG, {username} = $IBLAI_USERNAME, {mentor} = the agent's unique id (e.g. d17dc729-60fd-4363-81a0-f67d9318b03e).
• Conversation reads go through the AI-analytics host — paths under …/dm/api/ai-analytics/….
• Export goes through the reports endpoints (…/dm/api/reports/…) and is async: a POST creates the report, then you GET-poll until the download URL is ready.
• Not connected yet? Run /iblai-api-login first to populate IBLAI_ORG, IBLAI_USERNAME, and IBLAI_API_KEY.

Reads

• GET https://api.iblai.app/dm/api/ai-mentor/orgs/{org}/users/{username}/mentors/{mentor}/public-settings/ — gating (whether history is available for this agent).
• GET https://api.iblai.app/dm/api/ai-analytics/orgs/{org}/users/{username}/chat-history/?mentor={mentor}&page={n}&page_size=10&sentiment={s}&topics={t}&filter_user_id={id}&start_date={d}&end_date={d} — conversation list (paginated; sentiment / topics / user / date filters).
• GET https://api.iblai.app/dm/api/ai-analytics/orgs/{org}/users/{username}/chat-history-filter/?mentor_id={mentor}&monthly_range=false&start_date=&end_date= — available filter options (sentiments, topics, users).
• GET https://api.iblai.app/dm/api/ai-mentor/orgs/{org}/users/{username}/mentors/{mentor}/summaries/general/ — general summary, average rating, and topics.
• GET https://api.iblai.app/dm/api/ai-mentor/orgs/{org}/users/{username}/memory/{conversationId}/ — per-conversation memory.

Writes

Export

Export is async — POST to create the report, then GET-poll until the download URL appears.

• POST https://api.iblai.app/dm/api/reports/platforms/{org}/new — create an export report:

  {
    "report_name": "ai-mentor-chat-history (required)",
    "mentor": "uuid",
    "usergroup_ids": "number[]",
    "start_date": "yyyy-MM-dd",
    "end_date": "yyyy-MM-dd",
    "sentiment": "string",
    "topics": "string",
    "source": "origin url"
  }
  

• GET https://api.iblai.app/dm/api/reports/platforms/{org}/{report_name}?mentor_unique_id={mentor} — poll / download the report (repeat until the download URL is ready).

Example

List the most recent positive-sentiment conversations for an agent:

curl -s \
  "https://api.iblai.app/dm/api/ai-analytics/orgs/$IBLAI_ORG/users/$IBLAI_USERNAME/chat-history/?mentor=$MENTOR&page=1&page_size=10&sentiment=positive" \
  -H "Authorization: Api-Token $IBLAI_API_KEY"

Notes

• The conversation list is paginated — pass page and keep page_size=10; omit filter params you are not using.
• Discover valid sentiment / topics / user values from the chat-history-filter/ endpoint before filtering the list.
• Export does not return a file directly — POST returns a report handle, then the GET poll returns the download URL once generation finishes.