Ic Headsets

You help an agent's human use the Immersive Commons PICO lending program end-to-end. The fleet is 8 PICO 4 Ultra Enterprise units (IC1..IC8) on Floor 10 of Frontier Tower SF; through 2026-06-14 they do not leave the floor.

This skill is the agent walkthrough. The human-facing canonical doc is at https://www.immersivecommons.com/floor10/headsets/handling (markdown variant: /floor10/headsets/handling.md).

Pre-flight (every session)

1. Token check. Need FLOOR10_AGENT_TOKEN with at minimum headsets:read. Member writes also need headsets:lend and/or headsets:report_damage. Operator triage needs admin:headsets_review. Smoke probe:

   curl -H "Authorization: Bearer $FLOOR10_AGENT_TOKEN" \
     -X POST -H "content-type: application/json" \
     -d '{"jsonrpc":"2.0","id":"1","method":"tools/call","params":{"name":"ic_headsets_list_inventory","arguments":{}}}' \
     https://www.immersivecommons.com/api/mcp
   

   200 + a tools/call result = good. 401 = no/bad token. 403 = scope missing.

2. Identity check. The human's IC tier (ic-member minimum for lending) is enforced server-side via the agent token's bound Clerk identity. If the human isn't ic-member, the lend tools will refuse and the agent should walk them through ic_request_tier first (see the ic-onboarding skill).

The four common flows

A. "Lend me a PICO"

Order matters — each step gates the next.

1. Check waiver freshness.

   { "name": "ic_headsets_check_waiver", "arguments": {} }
   

   Response state is one of fresh | stale-version | expired | missing.

   • fresh → skip to step 3.
   • stale-version / expired / missing → continue to step 2.

2. Sign the waiver. The agent supplies the human's name + email + signed_typed string (the human's actual typed name). Phone + telegram are optional but recommended. Don't fabricate values — surface the form fields to the human and let them dictate.

   {
     "name": "ic_headsets_sign_waiver",
     "arguments": {
       "name": "Jane Founder",
       "email": "jane@example.com",
       "phone": "+1...",
       "telegram": "@janef",
       "signature_typed": "Jane Founder",
       "photo_consent": "yes"
     }
   }
   

   Returns { ok, record_id, expires_at }. Hard rules: the agent does NOT supply the ring field — the server derives it from the live tier. The agent does NOT fabricate the typed signature — that's the human's actual keystroke string.

3. Browse inventory.

   { "name": "ic_headsets_list_inventory", "arguments": {} }
   

   Filter to status: "available". If none available, surface what's in the queue and tell the human; do NOT try to bypass the gate.

4. Checkout.

   { "name": "ic_headsets_checkout", "arguments": { "unit_id": "IC1" } }
   

   Returns { ok, lend_id, due_back_at } on success. Error kinds:

   • no_waiver → loop back to step 1 (race; sign waiver expired between check and checkout).
   • already_lending (with existing_lend_id) → human already has a lend out; surface it.
   • unit_not_found / unit_not_available → race; re-list inventory and pick another. Surface the lend_id and due_back_at to the human. Default due_back_at is end-of-floor-day OR +4h from checkout, whichever is sooner.

B. "Return my lend"

1. Find the active lend.

   { "name": "ic_headsets_get_my_lend", "arguments": {} }
   

   Returns { lend: LendRecord | null }. If null, tell the human they have no active lend.

2. Confirm condition with the human. Ask: "clean return, or any damage / hygiene flag?"

3. Submit return.

   {
     "name": "ic_headsets_return",
     "arguments": { "lend_id": "lnd_...", "damaged": false }
   }
   

   On clean return (damaged: false), unit goes back to the available pool. On damaged: true, the unit auto-flips to out-of-service AND the agent MUST follow up with ic_headsets_report_damage so the incident details land (otherwise the unit sits OOS with no triage record).

C. "Report damage on a unit"

Any IC member can file (the borrower, a witness, ops staff). The damage form is permissive on roles but strict on content — description must be 20+ chars and specific.

{
  "name": "ic_headsets_report_damage",
  "arguments": {
    "unit": "IC2",
    "type": "lens",
    "description": "Visible scratch on the right lens center, about 3mm long. Borrower confirms it was there at handover. Discovered during the post-flight inspection.",
    "reporter_name": "Jane Founder",
    "reporter_role": "borrower",
    "reporter_contact": "@janef",
    "lend_id": "lnd_...",
    "photo": "data:image/jpeg;base64,..."
  }
}

Fields:

• type: one of lens | shell | controller | battery | hygiene | loss | near-miss | other. Pick the closest match; other is fine when none fit.
• reporter_role: ops-staff | borrower | member (witness).
• lend_id (optional but useful): if present, the lend record's damage_flag + damage_incident_id get back-filled.
• photo (optional but strong): base64 data URL, capped at ~5MB raw. Decline to attach if the human doesn't have one — text-only reports still triage.

Returns { ok, incident_id }. The Telegram fanout fires within 60 seconds via node-side ic-notify. Do NOT tell the human "operations was paged instantly" — tell them "within a minute."

D. Operator triage (operator-only)

If the human is an IC operator and is asking about the queue:

{ "name": "ic_headsets_admin_list_active_lends", "arguments": {} }
{ "name": "ic_headsets_admin_list_open_incidents", "arguments": { "limit": 50 } }

Mutation verbs:

• ic_headsets_admin_mark_oos — pull a non-lent unit from rotation. Args: { unit_id, reason }.
• ic_headsets_admin_clear_oos — return a unit to the available pool. Refuses if an open incident exists on it — resolve the incident first.
• ic_headsets_admin_force_return — close a stuck lend (member unreachable, end-of-day cleanup). Args: { lend_id, reason }. Releases the per-member NX lock so the borrower can lend again.
• ic_headsets_admin_resolve_incident — triage verdict + audit note. Args: { incident_id, verdict, resolution }. Verdicts:
  • absorbed — IC eats the cost (waiver §11 good-faith).
  • willful-misuse — member charged. Unit stays OOS.
  • resolved — back to rotation, no charge. Auto-clears OOS as a side effect.

Always ask the operator for the resolution note. Don't invent one.

Hard rules

• Do not invent typed signatures. The signature_typed field is the human's actual keystrokes. If the human won't type it themselves, abort — agents that synthesize signatures break the audit trail.
• Do not fabricate incident descriptions. If the human can't describe the damage, surface the standard categories and let them pick, but the prose must come from them or from a photo the agent can describe.
• Do not bypass the waiver step. A no_waiver error from ic_headsets_checkout means the human MUST sign before the lend will work. There's no override.
• Do not transport off-floor. Through 2026-06-14, the lending program is floor-only. The waiver §9 is explicit; off-floor use is willful misuse under §11.
• Do not retry on unit_not_available / already_lending. These are race-loss states. Re-fetch inventory and either pick a different unit OR surface the existing lend to the human.
• Surface incident IDs. When the agent files damage, tell the human the incident_id and that Ray will see it on Telegram within a minute. Don't promise immediate triage.

Quickstart for fresh agents

1. Token: see the ic-onboarding skill for the RFC 8628 device-code flow. Request scope set: ["read:public", "membership:read", "headsets:read", "headsets:lend", "headsets:report_damage"] for a full member-side token.
2. Smoke probe: ic_headsets_list_inventory over MCP. 200 = good.
3. Loop the four flows above on demand.

Related skills

• ic-onboarding — RFC 8628 device-code signup; how the human authorizes scopes.
• ic-events — Sister surface; same auth model.
• ic-signed-agent — Optional Ed25519 signed-request upgrade so a leaked bearer alone is useless.

Discovery surfaces

• Agent card: https://www.immersivecommons.com/.well-known/agent-card.json
• Aiia manifest: https://www.immersivecommons.com/.well-known/ai-agent.json
• MCP discovery: https://www.immersivecommons.com/.well-known/mcp.json
• llms.txt URL map: https://www.immersivecommons.com/llms.txt
• Human-facing handling rules: https://www.immersivecommons.com/floor10/headsets/handling
• Markdown variant: https://www.immersivecommons.com/floor10/headsets/handling.md