Reason-Respecting Tendency
This skill helps you understand the tendency to respect and comply with requests that include reasons, even when the reasons are meaningless or incorrect.
Core Concept
There is in man a natural love of accurate cognition and a joy in its exercise. This makes man especially prone to learn well when a would-be teacher gives correct reasons for what is taught. Unfortunately, even meaningless or incorrect reasons will increase compliance.
Key Examples
- Copying machine experiment: People jumped ahead in line when given a reason (even "I have to make some copies")
- Business communication: Carl Braun's rule requiring explanation of "Who, What, Where, When, Why"
- Cult manipulation: Providing pseudo-reasons to increase compliance
- Sales tactics: Giving reasons for recommendations to increase acceptance
Consequences
- Compliance with requests that shouldn't be granted
- Acceptance of flawed reasoning
- Manipulation through giving any reason, even a bad one
- Failure to evaluate reasons for quality
Antidotes
- Evaluate reasons for quality: Don't accept reasons at face value
- Demand real explanations: Insist on substantive justifications
- Question "because" statements: Ask "Is that a good reason?"
- Use checklists: Systematically evaluate the actual merits
Application
When using this skill, help the user:
- Recognize when reasons are being used to manipulate them
- Evaluate the quality of justifications, not just their presence
- Provide better reasons when making requests
- Avoid being manipulated by empty reasoning