Email Triage Actions

Email Triage Actions

Overview

Turn a scoped review into explicit provider actions with per-message receipts. The plan is a human-readable preview; mail_action itself has no dry-run flag, so do not call it until the user confirms the exact operation and messages.

Prerequisites

• Run IntentMail on Node.js 20 or newer.
• Connect the target Gmail or Outlook account through IntentMail OAuth.
• Configure an AI provider before requesting draft generation.

Authentication and privacy

• Require an account connected through mail_auth_start; never request OAuth credentials or AI keys in chat.
• Provider actions use the user's Gmail or Microsoft Graph token. OAuth tokens and the cache remain local.
• Cloud AI providers receive content supplied for draft generation; Ollama can keep inference local. No send tool is permitted by this skill.
• See the action safety contract.

Workflow

1. Call mcp__intentmail__mail_daily_digest only when candidates were not already supplied. Bound the account, time window, and item count.
2. Present a plan containing each local email ID, subject, requested operation, provider effect, local effect, and known reversal. Do not hide bulk scope behind phrases such as "clean everything".
3. Obtain explicit confirmation for that exact plan. Any changed scope or operation requires a new confirmation.
4. For mark-read/unread, archive, flag/unflag, or move, call mcp__intentmail__mail_action one message at a time and record newState.
5. For a reply, call mcp__intentmail__mail_draft. It generates draft text; it does not create a Gmail/Outlook draft and cannot send. Return the text for user review without implying it was saved remotely.
6. For deletion requests, call mcp__intentmail__mail_stage_delete with backupMime: true, review via mcp__intentmail__mail_list_staged, and stop. Staging is local only. Permanent provider deletion is not implemented or permitted in this skill. Use mcp__intentmail__mail_unstage to cancel.
7. Report individual successes and failures. Never retry a provider mutation blindly when the result is ambiguous.

Approval boundaries

• Read: a digest may be built within the user's stated scope.
• Confirm once per exact plan: mark state, archive, flag, or move actions.
• Confirm before local staging: show every message selected for staging.
• Not permitted: sending mail, committing local deletions, provider deletion, bulk scope expansion, or claiming an audit/rollback receipt that direct actions do not produce.

Validation

• Match every result's email ID and operation to the approved plan.
• Treat success plus the returned newState as the receipt for direct actions; do not claim all direct actions are in the rule audit log.
• Verify generated draft text contains no invented recipients, commitments, or attachments before returning it.
• Verify staged count and IDs with mail_list_staged; never equate staging with provider deletion.

Output

Return the approved scope, operation per message, provider/local effect, newState receipts, draft text awaiting review, staged IDs and retention, failures, ambiguous outcomes, and any manual provider-side step still required.

Error Handling

• Not authenticated: stop and direct the user to the explicit OAuth flow.
• Ambiguous or partial provider result: stop that item and report it; do not assume the mutation failed or succeeded.
• Unsupported send/delete/unsubscribe request: explain the current boundary. The consolidated tool's unsubscribe operation only archives today, so this skill does not represent it as an unsubscribe.
• Bad draft: discard the output and ask for corrected facts or tone; never send or claim a provider draft exists.
• Wrong staged item: unstage it before doing anything else.

Examples

For account 1, show the five newsletters you propose to archive. Wait for my
confirmation, then archive them one at a time and report each newState.

Generate reply text for email 42 in a concise professional tone. Do not save or
send it. Return the draft and any uncertain facts for my review.

Resources

• Action safety contract
• Provider action implementation: src/connectors/email-actions.ts
• Deletion staging: src/storage/services/deletion-staging.ts