Onenote Common Errors

OneNote Common Errors

Overview

A complete error decoder for the OneNote Graph API. Each HTTP status code has multiple possible root causes — this skill maps every cause, provides diagnostic steps, and gives fix-it code. Special attention to the two trickiest errors: 403 (which could mean wrong permissions OR deprecated app-only auth) and 200 with empty body (silent upload failure that causes data loss).

Prerequisites

• A OneNote Graph API integration that is returning errors
• Access to application logs or the ability to add logging
• Familiarity with the Graph API request/response format

Instructions

Complete Error Reference Table

The 403 Trap: App-Only Auth Deprecation

This is the single most common production issue since March 2025. If your code uses ClientSecretCredential (Node) or client_secret (Python) for OneNote calls, every request returns 403 regardless of permission scope.

How to diagnose:

// Check if you're using the deprecated auth pattern
// SEARCH your codebase for these — any match means you need to migrate:
// - ClientSecretCredential
// - client_secret
// - AZURE_CLIENT_SECRET
// - ConfidentialClientApplication (for OneNote specifically)

// If found, the fix is:
// BEFORE (broken after March 2025):
import { ClientSecretCredential } from "@azure/identity";
const credential = new ClientSecretCredential(tenantId, clientId, clientSecret);

// AFTER (correct):
import { DeviceCodeCredential } from "@azure/identity";
const credential = new DeviceCodeCredential({ clientId, tenantId });

The 200 Trap: Silent Upload Failure

This error does not appear in any error table because the HTTP status is 200. Files larger than approximately 4MB return 200 OK with an empty response body. The page is never created.

// DETECTION: Always check the response body after page creation
const response = await client
  .api(`/me/onenote/sections/${sectionId}/pages`)
  .header("Content-Type", "text/html")
  .post(htmlContent);

// This looks successful but the page was never created:
if (!response || !response.id) {
  console.error("SILENT FAILURE: 200 OK but no page ID returned");
  console.error(`Payload size: ${Buffer.byteLength(htmlContent, "utf-8")} bytes`);
  // Fix: reduce payload size below 4MB, use URL references for images
  // instead of inline base64 data
}

The 404 Trap: Deleted Pages in List Results

GET /me/onenote/sections/{id}/pages can return pages that have been recently deleted. When you try to GET /me/onenote/pages/{id}/content on these pages, you get 404.

// Defensive page content retrieval
async function getPageContentSafe(client: Client, pageId: string) {
  try {
    return await client.api(`/me/onenote/pages/${pageId}/content`).get();
  } catch (error: any) {
    if (error.statusCode === 404) {
      console.warn(`Page ${pageId} listed but not accessible (likely deleted)`);
      return null;
    }
    throw error;
  }
}

Diagnostic Code: Extract Request ID and Diagnostics

When contacting Microsoft support, they need the request-id header from the failed response. The x-ms-ags-diagnostic header contains internal routing information.

function logGraphError(error: any): void {
  const headers = error.headers ?? new Map();
  const requestId = headers.get?.("request-id") ?? "unavailable";
  const diagnostics = headers.get?.("x-ms-ags-diagnostic") ?? "";
  const dateHeader = headers.get?.("date") ?? new Date().toISOString();

  console.error("=== OneNote Graph API Error ===");
  console.error(`Status:     ${error.statusCode}`);
  console.error(`Code:       ${error.code}`);
  console.error(`Message:    ${error.message}`);
  console.error(`Request-ID: ${requestId}`);
  console.error(`Date:       ${dateHeader}`);

  if (diagnostics) {
    try {
      const parsed = JSON.parse(diagnostics);
      console.error(`Server:     ${parsed.serverInfo?.dataCenter ?? "unknown"}`);
    } catch {
      console.error(`Diagnostics: ${diagnostics}`);
    }
  }

  console.error("==============================");
  console.error(
    `For Microsoft support, provide: request-id=${requestId}, date=${dateHeader}`
  );
}

# Python equivalent
def log_graph_error(error) -> None:
    """Extract diagnostic info from Graph API error for support tickets."""
    request_id = getattr(error, "request_id", "unavailable")
    status = getattr(error, "status_code", "unknown")
    message = getattr(error, "message", str(error))

    print("=== OneNote Graph API Error ===")
    print(f"Status:     {status}")
    print(f"Message:    {message}")
    print(f"Request-ID: {request_id}")
    print("===============================")
    print(f"For Microsoft support: request-id={request_id}")

Permission Misconfiguration Table

TypeScript Error Handler with Structured Logging

type ErrorSeverity = "warn" | "error" | "fatal";

interface DiagnosticResult {
  severity: ErrorSeverity;
  category: string;
  userMessage: string;
  devAction: string;
  retryable: boolean;
}

function diagnoseOneNoteError(statusCode: number, errorBody?: any): DiagnosticResult {
  const code = errorBody?.error?.code ?? "";

  switch (statusCode) {
    case 400:
      return {
        severity: "error",
        category: "invalid_request",
        userMessage: "The request was malformed.",
        devAction: code === "20117"
          ? "Notebook name already exists. Use a unique displayName."
          : "Validate XHTML and JSON request body against API spec.",
        retryable: false,
      };
    case 403:
      return {
        severity: "fatal",
        category: "auth_or_permissions",
        userMessage: "Access denied to OneNote resource.",
        devAction: "Check: (1) using delegated auth not app-only? " +
          "(2) correct permission scope? (3) admin consent granted?",
        retryable: false,
      };
    case 404:
      return {
        severity: "warn",
        category: "resource_not_found",
        userMessage: "The requested notebook, section, or page was not found.",
        devAction: "Re-fetch parent resource IDs. Page may have been deleted.",
        retryable: false,
      };
    case 429:
      return {
        severity: "warn",
        category: "rate_limit",
        userMessage: "Too many requests. Slowing down.",
        devAction: "Parse Retry-After header. Consider batch requests.",
        retryable: true,
      };
    case 507:
      return {
        severity: "error",
        category: "storage_quota",
        userMessage: "Storage limit reached.",
        devAction: "Check section page count (~5000 limit) and OneDrive quota.",
        retryable: false,
      };
    default:
      return {
        severity: statusCode >= 500 ? "error" : "warn",
        category: "server_error",
        userMessage: "A server error occurred. Retrying.",
        devAction: "Retry with exponential backoff. Log request-id for support.",
        retryable: statusCode >= 500,
      };
  }
}

Output

After using this skill you will be able to:

• Immediately identify the root cause of any OneNote Graph API error
• Distinguish between permission errors and deprecated auth patterns
• Detect silent upload failures that return 200 OK
• Extract diagnostic headers for Microsoft support escalation
• Build structured error handling that categorizes and routes errors correctly

Error Handling

This entire skill IS error handling documentation. For implementation of retry logic and rate limit handling, see onenote-sdk-patterns.

Examples

Quick error check script:

# Test connectivity and permissions in one command
curl -s -w "\nHTTP %{http_code}" \
  -H "Authorization: Bearer $ACCESS_TOKEN" \
  "https://graph.microsoft.com/v1.0/me/onenote/notebooks" \
  | tail -1
# 200 = working, 401 = token issue, 403 = permissions/auth type, 404 = wrong endpoint

Decode a specific error in logs:

// When you see this in logs:
// { statusCode: 403, code: "40004", message: "Insufficient privileges" }
// Run the diagnostic:
const result = diagnoseOneNoteError(403, { error: { code: "40004" } });
// result.devAction → "Check: (1) using delegated auth not app-only? ..."

Resources

• OneNote Error Codes
• OneNote API Overview
• Graph API Known Issues
• OneNote Update Pages
• OneNote Best Practices
• Graph Explorer

Next Steps

• See onenote-sdk-patterns for production retry and rate limit middleware
• See onenote-install-auth to fix authentication and permission issues
• See onenote-local-dev-loop to test error handling with mock responses

Source: jeremylongshore/claude-code-plugins-plus-skills → skills/.curated/onenote-common-errors/SKILL.md

Also appears in: jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/onenote-pack/skills/onenote-common-errors/SKILL.md