Oncall Runbook

On-call runbook and escalation procedures

kirodotdev b625986 504 B Updated

File contents

Oncall Runbook

Severity Levels

  • Sev-1: Customer-facing outage, escalate immediately
  • Sev-2: Degraded service, page on-call lead
  • Sev-2.5: Business-hours Sev-2, monitor during work hours
  • Sev-3+: Track and fix in normal sprint

Triage Steps

  1. Check alarm tree for root cause
  2. Search recent deployments for correlation
  3. Check ticket history for known issues
  4. Escalate if unresolved after 15 minutes

kirodotdev/kirocrew/tree/main/docs/app-kit/examples/full-app/skills/oncall-runbook commit b625986e12

Frequently asked questions

npx skillmds@latest add kirodotdev/oncall-runbook