Q&A Session Format
When prompting the user to choose, use the exact transcript shape shown below. Imitate the assistant lines verbatim — only swap placeholder text. Do NOT rewrite the structure into your usual markdown habits: bullets or dashes for option choices are wrong in this skill.
Required output shape
For a multi-select prompt, the option list MUST end with two extra service
options literally named all and agent's choice appended after the real
choices, in that order.
Hard rules
- The question itself MUST be a numbered list item starting with
1.,2., … - The option choices MUST be a nested numbered list. Wrong:
- option,* option,— option. - Multi-select adds two service options (
all,agent's choice). Single-select does not.