Router
- Read the ticket and match it against the queue table.
- Read the escalation rule in references/queues.md → "Escalation ladder".
- Borrow the shared wording from
references/shared.md. - Look up the house style at
~/Desktop/no-such-vault/style.md. - Check the neighbour's note:
skills/no-such-skill/references/queues.md. - Check the sibling's missing file:
skills/neighbour/references/absent.md. - Fill the template at
templates/ticket.md. Stop when the queue is named.
When to open which reference
queues.md is the queue table.