majiayu000 Business Continuity Planning
Develop and maintain business continuity capabilities.
BCP Framework
bcp_phases:
1_analysis:
- Business Impact Analysis (BIA)
- Risk assessment
- Critical process identification
2_planning:
- Recovery strategies
- Resource requirements
- Communication plans
3_implementation:
- Procedure documentation
- Training
- Technology setup
4_testing:
- Plan exercises
- Gap identification
- Continuous improvement
Business Impact Analysis
process_classification:
critical:
max_downtime: 4 hours
examples: Payment processing, authentication
essential:
max_downtime: 24 hours
examples: Customer support, reporting
necessary:
max_downtime: 72 hours
examples: Internal tools, analytics
desirable:
max_downtime: 7 days
examples: Development environments
Communication Plan
communication:
internal:
- Executive notification
- Team communication
- Status updates
external:
- Customer notification
- Regulatory reporting
- Media relations
channels:
- Primary: Slack/Teams
- Secondary: Email
- Emergency: Phone tree
Best Practices
- Annual BIA updates
- Regular plan testing
- Clear roles and responsibilities
- Multiple communication channels
- Executive sponsorship