1---2name: community-insight-taxonomy3description: Tagging schema for classifying community signals by persona, journey, and business impact.4---5
6# Community Insight Taxonomy Skill
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8## When to Use
9- Standardizing feedback tagging across forums, events, surveys, and interviews.
10- Sharing structured insights with product, marketing, or CS teams.
11- Powering dashboards and AI routing for community signals.
12
13## Framework
141. **Persona Dimension** – builders, admins, execs, partners, champions, newcomers.
152. **Journey Stage** – onboarding, activation, adoption, expansion, advocacy, lapse.
163. **Driver Dimension** – product, support, education, pricing, community experience, roadmap.
174. **Sentiment & Urgency** – positive/neutral/negative + severity/impact.
185. **Business Linkage** – map to ARR tier, account health, opportunity pipeline, or churn risk.
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20## Templates
21- Tag dictionary with definitions, examples, and confidence guidelines.
22- Airtable/Sheet schema with validation + automation hooks.
23- Quick-reference cheatsheet for moderators/interviewers.
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25## Tips
26- Run monthly taxonomy reviews to merge duplicates and add emerging themes.
27- Capture "what good looks like" examples to maintain consistency.
28- Pair with `run-member-insight-sprint` for auto-tagged datasets.
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