1---2name: community-sentiment-dashboard3description: Reporting template for tracking sentiment, risks, and advocacy signals across social + community channels.4---5
6# Community Sentiment Dashboard Skill
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8## When to Use
9- Weekly/monthly social listening readouts.
10- Real-time monitoring during launches, incidents, or crisis scenarios.
11- Executive updates that require quantified sentiment + qualitative insights.
12
13## Framework
141. **Signal Sources** – social listening feeds, community platforms, support tags, surveys.
152. **Sentiment Stack** – volume, sentiment %, topics, influencer tiers, escalation status.
163. **Risk/Opportunity Board** – flagged issues, severity, owners, response progress.
174. **Advocacy Spotlight** – top advocates, UGC, partnership opportunities.
185. **Action Register** – follow-ups routed to comms, product, support, leadership.
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20## Templates
21- Dashboard slide layout (KPI tiles + trend graphs + highlights/lowlights).
22- Escalation tracker with severity, owner, due date, next update.
23- Advocate tracker with contact info, potential activation ideas.
24
25## Tips
26- Set alert thresholds per channel to avoid noise fatigue.
27- Pair qualitative snippets with data visuals for executive context.
28- Use with `monitor-community-sentiment` for automated packet generation.
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