Data governance
Governance has a reputation for bureaucracy because it is usually implemented as approval queues. Done properly it is the opposite: it makes data usable without asking anyone.
Start with definitions, not policy
The highest-value governance artifact is a metric dictionary. For each business metric:
- The plain-language definition — what it counts, and what it deliberately excludes.
- The computation, unambiguously: source table, filters, time grain, timezone.
- The owner — a person who decides when it is disputed.
- Known caveats — when it is misleading, and what changed historically.
Most metric disputes dissolve once both parties read the same definition and discover they were measuring different things. Almost none require a policy.
Watch the ones that look obvious. "Active customer," "revenue," and "signup" each have half a dozen defensible definitions, and the ambiguity surfaces at the worst moment.
Ownership
Every dataset has a named owner accountable for its quality and access — a person, not a team. Unowned datasets decay, and nobody notices until a decision is made on stale data.
The owner should sit with the business meaning, not with the pipeline. The team that generates the data understands what it means; the platform team understands how it moves.
Quality, measured rather than asserted
Test data like code, continuously, and alert on failures:
- Freshness — did it arrive when expected?
- Volume — is the row count within its normal range? A silent drop to zero is the classic failure.
- Uniqueness and nullity on key fields.
- Referential integrity across joins.
- Distribution — has the shape shifted in a way nothing explains?
The point is finding breakage before a decision is made on it. A pipeline that fails loudly is better than one that silently produces yesterday's numbers.
Access
Default to open for internal, non-personal data. Restrictive-by-default drives the shadow spreadsheet layer, which is genuinely less safe than a governed warehouse.
Personal, financial, and regulated data are the exception: least privilege, purpose stated, reviewed periodically, with Legal & Risk involved on anything with a lawful-basis question.
Lineage
Know where a number came from and what feeds it. Without lineage, you cannot answer the two questions that matter during an incident: what broke upstream, and what downstream is now wrong.
Never
- Let two systems each claim to be the source of truth for the same fact.
- Fix a data-quality issue in a dashboard. Fix it upstream or it recurs in every other consumer.
- Retire a dataset because it looks unused — you cannot see every consumer. Deprecate, announce, then remove.