Jira Read Ticket

Jira data access instructions

Retrieve Jira issue data from Atlassian Cloud and return only the requested fields in JSON format.

Inputs

• Jira issue key or ticket URL
• Environment variables: ATLASSIAN_URL, ATLASSIAN_EMAIL, ATLASSIAN_API_TOKEN

Workflow

1) Verify environment variables

• Ensure all required variables are set. Never output or log token values.
• If missing, ask the user to set them before calling the API.

Variables: ATLASSIAN_URL, ATLASSIAN_EMAIL, ATLASSIAN_API_TOKEN

2) Identify the issue key

• If the user provides a URL, parse the key (example: https://.../browse/ABC-123 -> ABC-123).
• If the key is missing, ask the user for it.

3) Fetch data

Use these scripts before alternatives:

• scripts/fetch_comments.py: Gets all ticket comments as JSON.
• scripts/fetch_assigned_tickets.py: Gets assigned tickets (JSON array).
• scripts/fetch_description.py: Gets description and details for one ticket (JSON).

Alternatively, use Jira REST API v3 with basic authentication, curl, and jq. Example for assigned tickets with JQL:

curl -s \
  -u "$ATLASSIAN_EMAIL:$ATLASSIAN_API_TOKEN" \
  -H 'Accept: application/json' \
  -H 'Content-Type: application/json' \
  "$ATLASSIAN_URL/rest/api/3/search/jql" \
  --data '{
    "jql": "assignee = currentUser()",
    "fields": ["key", "summary", "status", "issuetype", "project"],
    "maxResults": 100
  }'

• Use the fields parameter to limit payload when only specific fields are needed.

4) Extract results

• Python scripts return JSON.
• When using curl, use jq to extract fields of interest.

Notes

• Jira may return rich text (Atlassian Document Format). Prefer renderedFields, fallback to fields.
• Use /rest/api/3/search/jql for JQL POST requests. /rest/api/3/search is deprecated.
• Retry API requests with increased permissions if network restrictions occur.
• Never log or output secrets—reference environment variable names only.
• Read-only operation: do not alter ticket data unless explicitly authorized by the user.