Stakeholder Communication

Stakeholder Communication Expertise

When This Applies

Apply this guidance when:

• Writing queue messages to team members
• Composing daily reports
• Drafting status updates or escalation notices
• Coordinating work across multiple roles

Communication Principles

1. Be specific — Include task IDs, file paths, branch names. Never say "the thing we discussed."
2. State the action needed — Every message should make clear what the recipient should DO.
3. Include context — The recipient may not share your context. Include enough background.
4. Match urgency to priority — Use appropriate queue priority levels. Don't cry wolf.
5. One topic per message — Separate concerns into separate queue items.

Message Templates

Task Assignment

Assigning TASK-NNN to you: <subject>
Priority: <priority>
Related CR: CR-NNN
Context: <why this task exists and what it achieves>
Dependencies: <any tasks that must complete first or alongside>
Please update status when you begin work.

Status Request

Requesting status update on TASK-NNN: <subject>
Last known status: <status> as of <date>
Reason for check: <why you need an update>
Please respond with current progress and any blockers.

Blocker Escalation

BLOCKER: TASK-NNN is blocked.
Blocked by: <description of what's blocking>
Impact: <what other tasks/CRs are affected>
Needed from you: <specific action to unblock>
Priority: <escalated priority level>

Approval Notification

TASK-NNN has been approved.
Next step: Integrator to test and commit changes.
Branch: <feature branch name>
Notes: <any conditions or observations from review>

Daily Report Structure

Reports should answer these questions in order:

1. What was accomplished? (completed tasks)
2. What is in progress? (active work)
3. What is blocked? (impediments)
4. What's next? (priorities for upcoming sessions)

Keep reports scannable — use tables and bullet points, not paragraphs.

Escalation Guidelines