Startup Go-to-Market
Systematic framework for designing and executing market entry strategies.
Decision Tree: What GTM Analysis?
GTM QUESTION
│
├─► "How do I reach customers?" ───► Channel Strategy
│ └─► Channel selection, sequencing
│
├─► "PLG or Sales-led?" ───────────► Motion Selection
│ └─► GTM motion design
│
├─► "How do I launch?" ────────────► Launch Planning
│ └─► Launch playbook
│
├─► "Who is my ICP?" ──────────────► Segmentation
│ └─► ICP definition, targeting
│
├─► "How do I scale?" ─────────────► Scaling Strategy
│ └─► Growth loops, expansion
│
└─► "Full GTM strategy" ───────────► COMPREHENSIVE ANALYSIS
└─► All dimensions
GTM Motion Types
Motion Taxonomy
| Motion |
Description |
Best For |
Examples |
| Product-Led Growth (PLG) |
Product drives acquisition, conversion, expansion |
SMB, developers, horizontal |
Slack, Figma, Notion |
| Sales-Led |
Reps drive deals through outbound and inbound |
Enterprise, complex sales |
Salesforce, Workday |
| Community-Led |
Community drives awareness and adoption |
Developer tools, open source |
Hashicorp, MongoDB |
| Channel/Partner-Led |
Partners drive distribution |
Enterprise, geographic expansion |
Microsoft, Cisco |
| Marketing-Led |
Marketing drives demand generation |
B2C, SMB |
HubSpot, Mailchimp |
Motion Selection Framework
ACV < $5K + Self-serve possible?
│
├─► YES ──► PLG (primary)
│ └─► Add Sales-assist for expansion
│
└─► NO ───► Is buyer technical?
│
├─► YES ──► Developer/Community-Led
│ └─► Bottom-up adoption
│
└─► NO ───► Sales-Led
└─► Inbound + Outbound
Hybrid Motions (2024-2025 Reality)
| Hybrid |
Components |
Examples |
| PLG + Sales |
Self-serve → Sales-assist for enterprise |
Slack, Zoom, Figma |
| Community + PLG |
OSS → Hosted → Enterprise |
MongoDB, Elastic |
| Marketing + Sales |
Inbound MQLs → Sales conversion |
HubSpot |
| Partner + Sales |
Partner referrals → Direct sales |
AWS Partners |
Ideal Customer Profile (ICP)
ICP Components
| Component |
Questions |
Example |
| Firmographics |
Size, industry, geography |
50-500 employees, B2B SaaS, US |
| Technographics |
Tech stack, tools |
Uses Salesforce, Modern data stack |
| Behavioral |
Buying behavior, adoption patterns |
Self-serve evaluation, fast decisions |
| Pain indicators |
Symptoms of the problem |
Growing support tickets, churn issues |
| Success indicators |
Signs of good fit |
Strong product-market alignment |
ICP Template
## Ideal Customer Profile: {{PRODUCT}}
### Company Profile
- **Industry**: {{INDUSTRY}}
- **Size**: {{EMPLOYEE_RANGE}} employees
- **Revenue**: ${{REVENUE_RANGE}}
- **Geography**: {{REGIONS}}
- **Growth Stage**: {{STAGE}}
### Technology Profile
- **Must have**: {{REQUIRED_TECH}}
- **Nice to have**: {{PREFERRED_TECH}}
- **Red flags**: {{AVOID_TECH}}
### Buyer Profile
- **Primary Buyer**: {{TITLE}}
- **Champions**: {{TITLES}}
- **Economic Buyer**: {{TITLE}}
- **Influencers**: {{TITLES}}
### Pain Indicators
- {{PAIN_1}}
- {{PAIN_2}}
- {{PAIN_3}}
### Success Indicators
- {{SUCCESS_1}}
- {{SUCCESS_2}}
ICP Scoring
| Factor |
Weight |
Score (1-10) |
| Budget available |
20% |
|
| Problem severity |
25% |
|
| Technical fit |
15% |
|
| Decision timeline |
15% |
|
| Champion identified |
15% |
|
| Expansion potential |
10% |
|
| ICP Score |
100% |
|
Channel Strategy
Channel Categories
| Category |
Channels |
Best For |
| Organic |
SEO, content, social, community |
Long-term, sustainable |
| Paid |
SEM, paid social, display |
Fast, scalable, expensive |
| Outbound |
Email, cold calls, LinkedIn |
Enterprise, high ACV |
| Partnerships |
Referrals, integrations, resellers |
Leverage, distribution |
| Product |
Viral, freemium, PLG |
Self-serve, network effects |
| Events |
Conferences, webinars, meetups |
Enterprise, brand |
Channel Selection Matrix
| Channel |
CAC |
Volume |
Time to Impact |
Control |
| SEO/Content |
Low |
High |
6-12 months |
High |
| Paid Search |
Medium |
Medium |
Immediate |
High |
| Paid Social |
Medium |
High |
Immediate |
Medium |
| Outbound Email |
Medium |
Medium |
1-3 months |
High |
| LinkedIn Outbound |
High |
Low |
1-3 months |
High |
| Conferences |
High |
Low |
3-6 months |
Medium |
| Partnerships |
Medium |
Medium |
6-12 months |
Low |
| Product/Viral |
Low |
High |
3-6 months |
Medium |
| Community |
Low |
Medium |
6-12 months |
Medium |
Channel Sequencing by Stage
| Stage |
Primary Channels |
Why |
| Pre-PMF |
Founder sales, communities, early users |
Direct feedback |
| Early |
Content, outbound, founder network |
Capital efficient |
| Growth |
Paid, SEO, partnerships |
Scale |
| Scale |
All channels optimized |
Efficiency |
PLG Playbook
PLG Funnel
AWARENESS
│
▼
ACQUISITION (Sign up)
│
▼
ACTIVATION (First value moment)
│
▼
RETENTION (Continued usage)
│
▼
REVENUE (Convert to paid)
│
▼
REFERRAL (Viral spread)
Key PLG Metrics
| Stage |
Metric |
Benchmark |
| Acquisition |
Visitor → Signup |
2-10% |
| Activation |
Signup → Activated |
30-60% |
| Retention |
Day 1 / Day 7 / Day 30 |
40% / 20% / 10% |
| Revenue |
Activated → Paid |
10-30% |
| Referral |
% users who invite |
20-30% |
Activation Definition
"Activation" = When user experiences core value
| Product Type |
Activation Moment |
| Slack |
Sent 2,000 messages |
| Dropbox |
Installed + synced file |
| Zoom |
Completed first meeting |
| Notion |
Created and shared doc |
| Your product |
{{ACTIVATION_MOMENT}} |
PLG Pricing Considerations
| Element |
Recommendation |
| Free tier |
Yes, with usage limits |
| Trial length |
14 days (card optional) |
| Upgrade triggers |
Hit limits, need feature |
| Pricing page |
Transparent, self-serve |
| Enterprise |
"Contact sales" option |
Sales-Led Playbook
Sales Motion Design
| Element |
SMB |
Mid-Market |
Enterprise |
| ACV |
$1-10K |
$10-50K |
$50K+ |
| Sales cycle |
<30 days |
30-90 days |
90-270 days |
| Touch model |
Low-touch/inside |
Inside/field |
Field/strategic |
| Demo |
Self-serve or 15 min |
30-60 min |
Custom POC |
| Stakeholders |
1-2 |
3-5 |
5-10+ |
| Procurement |
Credit card |
Simple |
Complex |
Outbound Playbook
Sequence Structure:
Day 1: Email 1 (Pain-focused)
Day 3: LinkedIn connection
Day 5: Email 2 (Value-focused)
Day 8: LinkedIn message
Day 12: Email 3 (Social proof)
Day 16: Email 4 (Break-up)
Targeting:
| Element |
Specification |
| Company size |
{{RANGE}} |
| Titles |
{{LIST}} |
| Industries |
{{LIST}} |
| Signals |
{{TRIGGERS}} |
Sales Stages
| Stage |
Definition |
Exit Criteria |
| Prospecting |
Identifying targets |
Meeting booked |
| Discovery |
Understanding needs |
Qualified (BANT/MEDDIC) |
| Demo |
Showing solution |
Interest confirmed |
| Evaluation |
POC, trial, references |
Success criteria met |
| Proposal |
Pricing, terms |
Proposal sent |
| Negotiation |
Contract discussion |
Agreement on terms |
| Closed Won |
Signed |
Revenue booked |
Launch Planning
Launch Types
| Type |
Goal |
Timeline |
| Soft launch |
Test, iterate |
2-4 weeks |
| Beta launch |
Build waitlist, get feedback |
4-8 weeks |
| ProductHunt launch |
Awareness, early adopters |
1 day + prep |
| Full launch |
Maximum awareness |
1-2 weeks |
| Feature launch |
Existing customer expansion |
Ongoing |
Launch Playbook Template
## Launch: {{PRODUCT/FEATURE}}
### Objectives
- Primary: {{GOAL}}
- Secondary: {{GOAL}}
- Metrics: {{TARGETS}}
### Timeline
| Week | Activities |
|------|------------|
| -4 | {{PREP}} |
| -2 | {{PREP}} |
| -1 | {{FINAL}} |
| Launch | {{ACTIVITIES}} |
| +1 | {{FOLLOW_UP}} |
### Channels
| Channel | Asset | Owner | Date |
|---------|-------|-------|------|
| ProductHunt | Listing | | |
| Blog | Announcement | | |
| Email | Customer comms | | |
| Social | Posts | | |
| PR | Press release | | |
| Community | Posts | | |
### Assets Needed
- [ ] Landing page
- [ ] Demo video
- [ ] Blog post
- [ ] Social graphics
- [ ] Email templates
- [ ] Press kit
- [ ] Customer quotes
### Success Metrics
| Metric | Target | Actual |
|--------|--------|--------|
| Signups | {{N}} | |
| Traffic | {{N}} | |
| Mentions | {{N}} | |
| Trials | {{N}} | |
ProductHunt Launch Playbook
Before (4 weeks):
Launch Day:
After:
Growth Loops
Loop Types
| Loop |
Mechanism |
Example |
| Viral |
User invites users |
Dropbox referrals |
| Content |
Content → SEO → Users → Content |
HubSpot |
| UGC |
Users create content |
YouTube, TikTok |
| Paid |
Revenue → Paid ads → Users |
Performance marketing |
| Sales |
Revenue → Sales team → Users |
Enterprise sales |
| Partner |
Partners drive users → Revenue share |
App stores |
Viral Loop Design
USER → CREATES/SHARES → CONTENT/INVITE
│
▼
NEW USER → CREATES/SHARES → ...
Viral Coefficient (K):
K = Invites per user × Conversion rate
Example:
Average invites: 5
Conversion rate: 20%
K = 5 × 0.20 = 1.0 (viral threshold)
Content Loop Design
CONTENT → SEO TRAFFIC → SIGNUPS → PRODUCT USAGE
↑ │
│ │
└────── USER-GENERATED DATA ─────────┘
Expansion Strategy
Land and Expand
LAND (Initial)
└─► Single team, single use case, low ACV
ADOPT (Prove)
└─► Usage growth, success metrics, champions
EXPAND (Grow)
└─► More teams, departments, use cases
STRATEGIC (Transform)
└─► Company-wide, multi-year, executive sponsor
Expansion Signals
| Signal |
Action |
| High usage |
Proactive expansion conversation |
| New use case request |
Cross-sell motion |
| Team growth |
Seat expansion |
| Hitting limits |
Upgrade conversation |
| Success metrics achieved |
Case study + referral ask |
Geographic Expansion
| Phase |
Markets |
Approach |
| 1 |
Home market |
Direct |
| 2 |
Adjacent (language/culture) |
Localization |
| 3 |
New regions |
Local presence or partners |
Resources
| Resource |
Purpose |
| channel-playbooks.md |
Detailed channel execution guides |
| sales-motion-design.md |
Sales process design |
| plg-implementation.md |
PLG execution guide |
Templates
| Template |
Purpose |
| gtm-strategy.md |
Full GTM strategy document |
| launch-playbook.md |
Launch planning template |
| icp-definition.md |
ICP documentation |
Data
| File |
Purpose |
| sources.json |
GTM resources and guides |
1---2name: startup-go-to-market-33description: GTM strategy, channel selection, launch planning, and market entry execution4---5
6# Startup Go-to-Market
7
8Systematic framework for designing and executing market entry strategies.
9
10---
11
12## Decision Tree: What GTM Analysis?
13
14```
15GTM QUESTION
16 │
17 ├─► "How do I reach customers?" ───► Channel Strategy
18 │ └─► Channel selection, sequencing
19 │
20 ├─► "PLG or Sales-led?" ───────────► Motion Selection
21 │ └─► GTM motion design
22 │
23 ├─► "How do I launch?" ────────────► Launch Planning
24 │ └─► Launch playbook
25 │
26 ├─► "Who is my ICP?" ──────────────► Segmentation
27 │ └─► ICP definition, targeting
28 │
29 ├─► "How do I scale?" ─────────────► Scaling Strategy
30 │ └─► Growth loops, expansion
31 │
32 └─► "Full GTM strategy" ───────────► COMPREHENSIVE ANALYSIS
33 └─► All dimensions
34```
35
36---
37
38## GTM Motion Types
39
40### Motion Taxonomy
41
42| Motion | Description | Best For | Examples |
43|--------|-------------|----------|----------|
44| **Product-Led Growth (PLG)** | Product drives acquisition, conversion, expansion | SMB, developers, horizontal | Slack, Figma, Notion |
45| **Sales-Led** | Reps drive deals through outbound and inbound | Enterprise, complex sales | Salesforce, Workday |
46| **Community-Led** | Community drives awareness and adoption | Developer tools, open source | Hashicorp, MongoDB |
47| **Channel/Partner-Led** | Partners drive distribution | Enterprise, geographic expansion | Microsoft, Cisco |
48| **Marketing-Led** | Marketing drives demand generation | B2C, SMB | HubSpot, Mailchimp |
49
50### Motion Selection Framework
51
52```
53ACV < $5K + Self-serve possible?
54 │
55 ├─► YES ──► PLG (primary)
56 │ └─► Add Sales-assist for expansion
57 │
58 └─► NO ───► Is buyer technical?
59 │
60 ├─► YES ──► Developer/Community-Led
61 │ └─► Bottom-up adoption
62 │
63 └─► NO ───► Sales-Led
64 └─► Inbound + Outbound
65```
66
67### Hybrid Motions (2024-2025 Reality)
68
69| Hybrid | Components | Examples |
70|--------|------------|----------|
71| PLG + Sales | Self-serve → Sales-assist for enterprise | Slack, Zoom, Figma |
72| Community + PLG | OSS → Hosted → Enterprise | MongoDB, Elastic |
73| Marketing + Sales | Inbound MQLs → Sales conversion | HubSpot |
74| Partner + Sales | Partner referrals → Direct sales | AWS Partners |
75
76---
77
78## Ideal Customer Profile (ICP)
79
80### ICP Components
81
82| Component | Questions | Example |
83|-----------|-----------|---------|
84| **Firmographics** | Size, industry, geography | 50-500 employees, B2B SaaS, US |
85| **Technographics** | Tech stack, tools | Uses Salesforce, Modern data stack |
86| **Behavioral** | Buying behavior, adoption patterns | Self-serve evaluation, fast decisions |
87| **Pain indicators** | Symptoms of the problem | Growing support tickets, churn issues |
88| **Success indicators** | Signs of good fit | Strong product-market alignment |
89
90### ICP Template
91
92```markdown
93## Ideal Customer Profile: {{PRODUCT}}
94
95### Company Profile
96- **Industry**: {{INDUSTRY}}
97- **Size**: {{EMPLOYEE_RANGE}} employees
98- **Revenue**: ${{REVENUE_RANGE}}
99- **Geography**: {{REGIONS}}
100- **Growth Stage**: {{STAGE}}
101
102### Technology Profile
103- **Must have**: {{REQUIRED_TECH}}
104- **Nice to have**: {{PREFERRED_TECH}}
105- **Red flags**: {{AVOID_TECH}}
106
107### Buyer Profile
108- **Primary Buyer**: {{TITLE}}
109- **Champions**: {{TITLES}}
110- **Economic Buyer**: {{TITLE}}
111- **Influencers**: {{TITLES}}
112
113### Pain Indicators
114- {{PAIN_1}}
115- {{PAIN_2}}
116- {{PAIN_3}}
117
118### Success Indicators
119- {{SUCCESS_1}}
120- {{SUCCESS_2}}
121```
122
123### ICP Scoring
124
125| Factor | Weight | Score (1-10) |
126|--------|--------|--------------|
127| Budget available | 20% | |
128| Problem severity | 25% | |
129| Technical fit | 15% | |
130| Decision timeline | 15% | |
131| Champion identified | 15% | |
132| Expansion potential | 10% | |
133| **ICP Score** | 100% | |
134
135---
136
137## Channel Strategy
138
139### Channel Categories
140
141| Category | Channels | Best For |
142|----------|----------|----------|
143| **Organic** | SEO, content, social, community | Long-term, sustainable |
144| **Paid** | SEM, paid social, display | Fast, scalable, expensive |
145| **Outbound** | Email, cold calls, LinkedIn | Enterprise, high ACV |
146| **Partnerships** | Referrals, integrations, resellers | Leverage, distribution |
147| **Product** | Viral, freemium, PLG | Self-serve, network effects |
148| **Events** | Conferences, webinars, meetups | Enterprise, brand |
149
150### Channel Selection Matrix
151
152| Channel | CAC | Volume | Time to Impact | Control |
153|---------|-----|--------|----------------|---------|
154| SEO/Content | Low | High | 6-12 months | High |
155| Paid Search | Medium | Medium | Immediate | High |
156| Paid Social | Medium | High | Immediate | Medium |
157| Outbound Email | Medium | Medium | 1-3 months | High |
158| LinkedIn Outbound | High | Low | 1-3 months | High |
159| Conferences | High | Low | 3-6 months | Medium |
160| Partnerships | Medium | Medium | 6-12 months | Low |
161| Product/Viral | Low | High | 3-6 months | Medium |
162| Community | Low | Medium | 6-12 months | Medium |
163
164### Channel Sequencing by Stage
165
166| Stage | Primary Channels | Why |
167|-------|------------------|-----|
168| Pre-PMF | Founder sales, communities, early users | Direct feedback |
169| Early | Content, outbound, founder network | Capital efficient |
170| Growth | Paid, SEO, partnerships | Scale |
171| Scale | All channels optimized | Efficiency |
172
173---
174
175## PLG Playbook
176
177### PLG Funnel
178
179```
180AWARENESS
181 │
182 ▼
183ACQUISITION (Sign up)
184 │
185 ▼
186ACTIVATION (First value moment)
187 │
188 ▼
189RETENTION (Continued usage)
190 │
191 ▼
192REVENUE (Convert to paid)
193 │
194 ▼
195REFERRAL (Viral spread)
196```
197
198### Key PLG Metrics
199
200| Stage | Metric | Benchmark |
201|-------|--------|-----------|
202| Acquisition | Visitor → Signup | 2-10% |
203| Activation | Signup → Activated | 30-60% |
204| Retention | Day 1 / Day 7 / Day 30 | 40% / 20% / 10% |
205| Revenue | Activated → Paid | 10-30% |
206| Referral | % users who invite | 20-30% |
207
208### Activation Definition
209
210**"Activation" = When user experiences core value**
211
212| Product Type | Activation Moment |
213|--------------|-------------------|
214| Slack | Sent 2,000 messages |
215| Dropbox | Installed + synced file |
216| Zoom | Completed first meeting |
217| Notion | Created and shared doc |
218| Your product | {{ACTIVATION_MOMENT}} |
219
220### PLG Pricing Considerations
221
222| Element | Recommendation |
223|---------|----------------|
224| Free tier | Yes, with usage limits |
225| Trial length | 14 days (card optional) |
226| Upgrade triggers | Hit limits, need feature |
227| Pricing page | Transparent, self-serve |
228| Enterprise | "Contact sales" option |
229
230---
231
232## Sales-Led Playbook
233
234### Sales Motion Design
235
236| Element | SMB | Mid-Market | Enterprise |
237|---------|-----|------------|------------|
238| **ACV** | $1-10K | $10-50K | $50K+ |
239| **Sales cycle** | <30 days | 30-90 days | 90-270 days |
240| **Touch model** | Low-touch/inside | Inside/field | Field/strategic |
241| **Demo** | Self-serve or 15 min | 30-60 min | Custom POC |
242| **Stakeholders** | 1-2 | 3-5 | 5-10+ |
243| **Procurement** | Credit card | Simple | Complex |
244
245### Outbound Playbook
246
247**Sequence Structure**:
248```
249Day 1: Email 1 (Pain-focused)
250Day 3: LinkedIn connection
251Day 5: Email 2 (Value-focused)
252Day 8: LinkedIn message
253Day 12: Email 3 (Social proof)
254Day 16: Email 4 (Break-up)
255```
256
257**Targeting**:
258| Element | Specification |
259|---------|---------------|
260| Company size | {{RANGE}} |
261| Titles | {{LIST}} |
262| Industries | {{LIST}} |
263| Signals | {{TRIGGERS}} |
264
265### Sales Stages
266
267| Stage | Definition | Exit Criteria |
268|-------|------------|---------------|
269| **Prospecting** | Identifying targets | Meeting booked |
270| **Discovery** | Understanding needs | Qualified (BANT/MEDDIC) |
271| **Demo** | Showing solution | Interest confirmed |
272| **Evaluation** | POC, trial, references | Success criteria met |
273| **Proposal** | Pricing, terms | Proposal sent |
274| **Negotiation** | Contract discussion | Agreement on terms |
275| **Closed Won** | Signed | Revenue booked |
276
277---
278
279## Launch Planning
280
281### Launch Types
282
283| Type | Goal | Timeline |
284|------|------|----------|
285| **Soft launch** | Test, iterate | 2-4 weeks |
286| **Beta launch** | Build waitlist, get feedback | 4-8 weeks |
287| **ProductHunt launch** | Awareness, early adopters | 1 day + prep |
288| **Full launch** | Maximum awareness | 1-2 weeks |
289| **Feature launch** | Existing customer expansion | Ongoing |
290
291### Launch Playbook Template
292
293```markdown
294## Launch: {{PRODUCT/FEATURE}}
295
296### Objectives
297- Primary: {{GOAL}}
298- Secondary: {{GOAL}}
299- Metrics: {{TARGETS}}
300
301### Timeline
302| Week | Activities |
303|------|------------|
304| -4 | {{PREP}} |
305| -2 | {{PREP}} |
306| -1 | {{FINAL}} |
307| Launch | {{ACTIVITIES}} |
308| +1 | {{FOLLOW_UP}} |
309
310### Channels
311| Channel | Asset | Owner | Date |
312|---------|-------|-------|------|
313| ProductHunt | Listing | | |
314| Blog | Announcement | | |
315| Email | Customer comms | | |
316| Social | Posts | | |
317| PR | Press release | | |
318| Community | Posts | | |
319
320### Assets Needed
321- [ ] Landing page
322- [ ] Demo video
323- [ ] Blog post
324- [ ] Social graphics
325- [ ] Email templates
326- [ ] Press kit
327- [ ] Customer quotes
328
329### Success Metrics
330| Metric | Target | Actual |
331|--------|--------|--------|
332| Signups | {{N}} | |
333| Traffic | {{N}} | |
334| Mentions | {{N}} | |
335| Trials | {{N}} | |
336```
337
338### ProductHunt Launch Playbook
339
340**Before (4 weeks)**:
341- [ ] Build hunter network
342- [ ] Create assets (logo, screenshots, video)
343- [ ] Write compelling tagline and description
344- [ ] Prepare maker comment
345- [ ] Coordinate with team for day-of support
346- [ ] Schedule for Tuesday-Thursday
347
348**Launch Day**:
349- [ ] Launch at 12:01 AM PT
350- [ ] Post maker comment immediately
351- [ ] Share on social, email, communities
352- [ ] Respond to ALL comments within hours
353- [ ] Coordinate team upvotes (ethically)
354- [ ] Update throughout the day
355
356**After**:
357- [ ] Thank supporters
358- [ ] Follow up with interested users
359- [ ] Publish retrospective
360- [ ] Update based on feedback
361
362---
363
364## Growth Loops
365
366### Loop Types
367
368| Loop | Mechanism | Example |
369|------|-----------|---------|
370| **Viral** | User invites users | Dropbox referrals |
371| **Content** | Content → SEO → Users → Content | HubSpot |
372| **UGC** | Users create content | YouTube, TikTok |
373| **Paid** | Revenue → Paid ads → Users | Performance marketing |
374| **Sales** | Revenue → Sales team → Users | Enterprise sales |
375| **Partner** | Partners drive users → Revenue share | App stores |
376
377### Viral Loop Design
378
379```
380USER → CREATES/SHARES → CONTENT/INVITE
381 │
382 ▼
383 NEW USER → CREATES/SHARES → ...
384```
385
386**Viral Coefficient (K)**:
387```
388K = Invites per user × Conversion rate
389
390Example:
391Average invites: 5
392Conversion rate: 20%
393K = 5 × 0.20 = 1.0 (viral threshold)
394```
395
396### Content Loop Design
397
398```
399CONTENT → SEO TRAFFIC → SIGNUPS → PRODUCT USAGE
400 ↑ │
401 │ │
402 └────── USER-GENERATED DATA ─────────┘
403```
404
405---
406
407## Expansion Strategy
408
409### Land and Expand
410
411```
412LAND (Initial)
413└─► Single team, single use case, low ACV
414
415ADOPT (Prove)
416└─► Usage growth, success metrics, champions
417
418EXPAND (Grow)
419└─► More teams, departments, use cases
420
421STRATEGIC (Transform)
422└─► Company-wide, multi-year, executive sponsor
423```
424
425### Expansion Signals
426
427| Signal | Action |
428|--------|--------|
429| High usage | Proactive expansion conversation |
430| New use case request | Cross-sell motion |
431| Team growth | Seat expansion |
432| Hitting limits | Upgrade conversation |
433| Success metrics achieved | Case study + referral ask |
434
435### Geographic Expansion
436
437| Phase | Markets | Approach |
438|-------|---------|----------|
439| 1 | Home market | Direct |
440| 2 | Adjacent (language/culture) | Localization |
441| 3 | New regions | Local presence or partners |
442
443---
444
445## Resources
446
447| Resource | Purpose |
448|----------|---------|
449| [channel-playbooks.md](resources/channel-playbooks.md) | Detailed channel execution guides |
450| [sales-motion-design.md](resources/sales-motion-design.md) | Sales process design |
451| [plg-implementation.md](resources/plg-implementation.md) | PLG execution guide |
452
453## Templates
454
455| Template | Purpose |
456|----------|---------|
457| [gtm-strategy.md](templates/gtm-strategy.md) | Full GTM strategy document |
458| [launch-playbook.md](templates/launch-playbook.md) | Launch planning template |
459| [icp-definition.md](templates/icp-definition.md) | ICP documentation |
460
461## Data
462
463| File | Purpose |
464|------|---------|
465| [sources.json](data/sources.json) | GTM resources and guides |