1---2name: student-success-scorecard3description: Metrics framework for monitoring engagement, progression, and completion.4---5
6# Student Success Scorecard Skill
7
8## When to Use
9- Setting KPIs for new cohorts or programs.
10- Diagnosing retention risks and intervention impact.
11- Reporting to leadership, accreditation bodies, or partners.
12
13## Framework
141. **Metric Stack** – inquiry-to-enrollment, onboarding completion, engagement streaks, assignment submissions, completion rate, CSAT/NPS.
152. **Segmentation** – by cohort, modality, persona, geography, instructor, partner.
163. **Risk Signals** – inactivity thresholds, support ticket spikes, sentiment drops.
174. **Intervention Tracker** – log nudges, coaching sessions, community events, results.
185. **Insight Narrative** – highlights, risks, opportunities, recommended actions.
19
20## Templates
21- Scorecard dashboard layout (summary + drill-down tabs).
22- Risk heatmap template for cohorts/segments.
23- Intervention log sheet linking actions to KPI movement.
24
25## Tips
26- Automate data pulls from LMS/CRM to reduce manual effort.
27- Pair leading indicators (logins, submissions) with lagging outcomes (completion, placement).
28- Use with `launch-student-success-program` to define monitoring cadence.
29
30---