Triage Workflow

SOC II Triage Workflow

Orchestrates the complete triage process: Linear ticket → branch → OpenSpec proposal → implementation → commit → PR

⚠️ BEFORE YOU START

This skill prevents 5 common errors and saves ~60% tokens by using subagents.

Known Issues This Skill Prevents

1. Forgetting to create Linear ticket before starting work
2. Branch names not matching ticket identifiers
3. Commits missing ticket prefix (e.g., ICE-1965:)
4. OpenSpec proposals not validated before implementation
5. Context pollution from long-running workflows

Workflow Overview

This skill guides you through a 7-step triage workflow:

1. Create Linear Ticket - Use linearis CLI
2. Create Git Branch - Named after ticket identifier
3. Create OpenSpec Proposal - /openspec:proposal
4. User Validates Proposal - Review tasks and spec
5. Apply OpenSpec Changes - /openspec:apply
6. Commit Changes - /git-commit with ticket prefix
7. Push & Create PR - Optional, user decides

Quick Start

Step 1: Create Linear Ticket

# Run the helper script to create ticket
uv run scripts/create_linear_ticket.py "Issue title" --team TeamName --description "Details"

Why this matters: The ticket identifier (e.g., ICE-1965) becomes the prefix for branch names and commits.

Step 2: Create Branch from Ticket

# Use the helper script (gets GitHub username automatically)
uv run scripts/create_branch.py ICE-1965 --push
# Creates: nodnarbnitram/ICE-1965

Why this matters: Branch format username/identifier enables traceability and ownership clarity.

Step 3: Create OpenSpec Proposal

Use the slash command:

/openspec:proposal Add two-factor authentication

Why this matters: OpenSpec ensures alignment on requirements before implementation.

Critical Rules

✅ Always Do

• ✅ Create Linear ticket FIRST before any code changes
• ✅ Use ticket identifier as branch name prefix
• ✅ Validate OpenSpec proposal with user before /openspec:apply
• ✅ Prefix all commits with ticket number (e.g., ICE-1965: Fix bug)
• ✅ Use subagents to keep main context clean

❌ Never Do

• ❌ Start coding without a Linear ticket
• ❌ Apply OpenSpec changes without user validation
• ❌ Commit without ticket prefix
• ❌ Push to main/master directly
• ❌ Skip the proposal validation step

Common Mistakes

❌ Wrong:

git commit -m "Fix authentication bug"

✅ Correct:

git commit -m "ICE-1965: Fix authentication bug"

Why: SOC II compliance requires ticket traceability in all commits.

Known Issues Prevention

Detailed Workflow Steps

Phase 1: Ticket Creation

Use subagent to create Linear ticket:

> Create a Linear ticket for: [issue description]

The subagent will:

1. Run linearis issues create with appropriate parameters
2. Extract the ticket identifier from JSON response
3. Return the identifier (e.g., ICE-1965)

Linearis command reference:

linearis issues create "Title" \
  --team Backend \
  --description "Issue description" \
  --priority 2 \
  --labels "Bug,SOC-II"

Phase 2: Branch Creation

After getting ticket identifier:

# Use helper script to create branch with GitHub username
uv run scripts/create_branch.py ICE-1965 --push
# Creates: nodnarbnitram/ICE-1965

Phase 3: OpenSpec Proposal

Invoke the slash command:

/openspec:proposal [description of change]

This will:

1. Scaffold openspec/changes/[change-id]/
2. Create proposal.md, tasks.md, and delta specs
3. Return for user review

CRITICAL: Wait for user validation before proceeding!

Phase 4: User Validation

Present the proposal to user and ask:

• Do the tasks in tasks.md make sense?
• Is the scope in proposal.md correct?
• Are the delta specs accurate?

Only proceed when user confirms.

Phase 5: Apply OpenSpec Changes

After user validation:

/openspec:apply [change-name]

This implements the tasks defined in the proposal.

Phase 6: Commit Changes

Use the git-commit command with ticket prefix:

/git-commit ICE-1965:

The commit helper will:

1. Analyze staged changes
2. Generate commit message
3. Prefix with ticket number

Phase 7: Push & PR (Optional)

Ask user if they want to:

1. Push the branch
2. Create a pull request

If yes:

# Push
git push

# Create PR
gh pr create \
  --title "ICE-1965: [Description]" \
  --body "Fixes ICE-1965

## Summary
- [Change description]

## Test Plan
- [ ] Tests pass
- [ ] Manual verification"

Bundled Resources

Scripts

Located in scripts/:

• create_linear_ticket.py - Creates Linear ticket and returns identifier
• create_branch.py - Creates branch from ticket identifier
• create_pr.py - Creates PR with ticket reference

References

Located in references/:

• linearis-reference.md - Linearis CLI commands
• gh-cli-reference.md - GitHub CLI commands
• openspec-reference.md - OpenSpec workflow

Note: For deep dives on specific tools, see the reference files above.

Dependencies

Required

Optional

Official Documentation

• Linearis GitHub
• OpenSpec GitHub
• GitHub CLI Manual

Troubleshooting

Linear ticket creation fails

Symptoms: linearis command returns error or empty response

Solution:

# Check authentication
echo $LINEAR_API_TOKEN
# Or check token file
cat ~/.linear_api_token

# Test with simple command
linearis issues list -l 1

OpenSpec proposal not found

Symptoms: /openspec:apply can't find the change

Solution:

# List active changes
openspec list

# Validate the change
openspec validate [change-id]

PR creation fails

Symptoms: gh pr create returns authentication error

Solution:

# Check GitHub auth
gh auth status

# Re-authenticate if needed
gh auth login

Setup Checklist

Before using this skill, verify:

• linearis CLI installed and authenticated (~/.linear_api_token exists)
• gh CLI installed and authenticated (gh auth status)
• openspec installed (npm install -g @fission-ai/openspec)
• Git configured with user name and email
• Team name known for Linear tickets