Workshop Cancellation Notice
Response Patterns (from samples)
Common openings:
- "Hi Oscar,"
Common core lines:
- "Hi Oscar,"
- "The workshop recording should be available next week, we will email you ASAP."
- "Thanks for your support,"
Common closings:
- "Taylor"
Phrases That Work (4-gram frequency)
- "hi oscar the workshop" — 1 (100%)
- "oscar the workshop recording" — 1 (100%)
- "the workshop recording should" — 1 (100%)
- "workshop recording should be" — 1 (100%)
- "recording should be available" — 1 (100%)
- "should be available next" — 1 (100%)
- "be available next week" — 1 (100%)
- "available next week we" — 1 (100%)
- "next week we will" — 1 (100%)
- "week we will email" — 1 (100%)
Tone Guidance (observed)
- Openings trend toward: "Hi Oscar,"
- Closings often include: "Taylor"
What NOT To Do
- Don't introduce policy details that are not present in the verified response lines above.
- Don't paraphrase or reframe the customer's question in a way that changes meaning.
- Don't add refund/discount promises unless they appear in the extracted responses for this topic.
Validation
Draft must:
- Include at least one of the required phrases from the validation block
- Stay consistent with the observed response patterns above