Internal Comms

Internal Communications

Resources for writing internal communications including status reports, leadership updates, newsletters, FAQs, and incident reports.

Prerequisites

• Understanding of company communication style
• Access to relevant project/team context
• Knowledge of audience and stakeholders

Instructions

1. Identify Communication Type

   • 3P updates (Progress, Plans, Problems)
   • Company newsletters
   • FAQ responses
   • Status reports
   • Leadership updates
   • Project updates
   • Incident reports

2. Follow Format Guidelines

   • 3P Updates: Progress (what's done), Plans (what's next), Problems (blockers)
   • Newsletters: Company-wide updates, achievements, announcements
   • FAQ: Clear Q&A format with concise answers
   • Status Reports: Metrics, milestones, timeline updates

3. Tone and Style

   • Professional but accessible
   • Concise and scannable
   • Action-oriented where applicable
   • Appropriate level of detail for audience

4. Structure

   • Clear headers and sections
   • Bullet points for easy scanning
   • Highlight key takeaways
   • Include next steps or calls to action

Error Handling

• If communication type unclear, ask for clarification
• If missing context, request necessary information
• Adapt format to company-specific preferences

Notes

• Keywords: 3P updates, company newsletter, weekly update, FAQs
• Keep updates focused and relevant to audience
• Include dates and attribution where appropriate

Source: anthropics/skills