1---2name: azure-health-bot3description: Expert knowledge for Azure Health Bot development including best practices, security, configuration, and integrations & coding patterns. Use when wiring Teams/SMS/WhatsApp channels, embedding web chat, calling external APIs, configuring handoff, or enforcing consent, and other Azure Health Bot related development tasks. Not for Azure AI Bot Service (use azure-bot-service), Azure Communication Services (use azure-communication-services), Azure Functions (use azure-functions).4---5# Azure Health Bot Skill
6
7This skill provides expert guidance for Azure Health Bot. Covers best practices, security, configuration, and integrations & coding patterns. It combines local quick-reference content with remote documentation fetching capabilities.
8
9## How to Use This Skill
10
11> **IMPORTANT for Agent**: Use the **Category Index** below to locate relevant sections. For categories with line ranges (e.g., `L35-L120`), use `read_file` with the specified lines. For categories with file links (e.g., `[security.md](security.md)`), use `read_file` on the linked reference file
12
13> **IMPORTANT for Agent**: If `metadata.generated_at` is more than 3 months old, suggest the user pull the latest version from the repository. If `mcp_microsoftdocs` tools are not available, suggest the user install it: [Installation Guide](https://github.com/MicrosoftDocs/mcp/blob/main/README.md)
14
15This skill requires **network access** to fetch documentation content:
16- **Preferred**: Use `mcp_microsoftdocs:microsoft_docs_fetch` with query string `from=learn-agent-skill`. Returns Markdown.
17- **Fallback**: Use `fetch_webpage` with query string `from=learn-agent-skill&accept=text/markdown`. Returns Markdown.
18
19## Category Index
20
21| Category | Lines | Description |
22|----------|-------|-------------|
23| Best Practices | L32-L36 | Guidance on designing robust error-handling flows in Azure Health Bot scenarios, including detecting failures, user-friendly recovery paths, and safe handling of clinical conversation errors. |
24| Security | L37-L49 | Configuring security, privacy, and compliance: user consent, data access/deletion, encryption keys, abuse safeguards, authentication, secrets management, and portal permissions for Healthcare bots/agents. |
25| Configuration | L50-L67 | Configuring bot behavior and conversations: welcome/help messages, feedback, interruptions, human/Teams handoff, terms links, and managing scenarios, variables, cards, and versions. |
26| Integrations & Coding Patterns | L68-L89 | Connecting Health Bot/Agent to channels (Teams, SMS, WhatsApp, Facebook), embedding web chat/voice, calling external APIs/OpenAPI, telemetry, auth, management APIs, and proactive scenario invocation |
27
28### Best Practices
29| Topic | URL |
30|-------|-----|
31| Design error handling flows in healthcare bot scenarios | https://learn.microsoft.com/en-us/azure/health-bot/errorhandling |
32
33### Security
34| Topic | URL |
35|-------|-----|
36| Configure end-user consent and compliance in healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/consent |
37| Enable end-user deletion of personal data in healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/deleting_data |
38| Allow users to view and export personal data from healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/viewing_data |
39| Configure customer-managed encryption keys for healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/cmk |
40| Monitor and manage abuse in generative healthcare scenarios | https://learn.microsoft.com/en-us/azure/health-bot/copilot/abuse-monitoring |
41| Configure health safeguards for generative healthcare agents | https://learn.microsoft.com/en-us/azure/health-bot/copilot/safeguards |
42| Configure end-user authentication for Healthcare agent service | https://learn.microsoft.com/en-us/azure/health-bot/end-user-authentication |
43| Manage secrets, keys, and endpoints in Healthcare agent service | https://learn.microsoft.com/en-us/azure/health-bot/keys |
44| Manage portal user permissions with Microsoft Entra ID | https://learn.microsoft.com/en-us/azure/health-bot/portal-users |
45
46### Configuration
47| Topic | URL |
48|-------|-----|
49| Configure automatic welcome messages in healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/automatic_welcome_howto |
50| Configure scenario cancellation behavior in healthcare agents | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/cancelling |
51| Configure end-user feedback collection in healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/feedback |
52| Configure help command behavior in healthcare agents | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/help |
53| Configure interruptible scenarios in healthcare conversations | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/interruptions |
54| Configure terms and privacy links for healthcare agents | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/terms |
55| Configure interrupting scenarios for healthcare conversations | https://learn.microsoft.com/en-us/azure/health-bot/configuring_interruptions |
56| Configure human handoff in healthcare agent service | https://learn.microsoft.com/en-us/azure/health-bot/handoff |
57| Configure Microsoft Teams handoff for healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/handoff-teams |
58| Configure and use conversation cards in healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/adding-cards |
59| Use and manage instance variables in healthcare scenarios | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/instance-variables |
60| Manage and organize healthcare bot scenarios in the portal | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/scenario_management |
61| Use scenario snapshots to manage healthcare bot versions | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/snapshots |
62| Use resources and static variables in healthcare bot scenarios | https://learn.microsoft.com/en-us/azure/health-bot/tenant-resources |
63
64### Integrations & Coding Patterns
65| Topic | URL |
66|-------|-----|
67| Configure authentication providers for healthcare bot integrations | https://learn.microsoft.com/en-us/azure/health-bot/authentication_providers |
68| Configure Direct Line channel for healthcare agent service | https://learn.microsoft.com/en-us/azure/health-bot/channels/directline |
69| Connect healthcare bot to Facebook Messenger and Workplace | https://learn.microsoft.com/en-us/azure/health-bot/channels/facebook |
70| Integrate healthcare agent service with Dynamics Omnichannel | https://learn.microsoft.com/en-us/azure/health-bot/channels/oc_channel |
71| Connect healthcare agent service to Microsoft Teams | https://learn.microsoft.com/en-us/azure/health-bot/channels/teams |
72| Connect healthcare bot to Twilio SMS channel | https://learn.microsoft.com/en-us/azure/health-bot/channels/twilio |
73| Embed healthcare agent web chat into web applications | https://learn.microsoft.com/en-us/azure/health-bot/channels/webchat |
74| Configure WhatsApp via Twilio for healthcare agent service | https://learn.microsoft.com/en-us/azure/health-bot/channels/whatsapp |
75| Integrate healthcare bot telemetry with Application Insights | https://learn.microsoft.com/en-us/azure/health-bot/custom_telemetry |
76| Use data connections to call external APIs from healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/data_connection |
77| Use Clinical Safeguards API with Azure Health Agent Service | https://learn.microsoft.com/en-us/azure/health-bot/integrations/clinicalsafeguardsapi |
78| Use healthcare agent service management API for automation | https://learn.microsoft.com/en-us/azure/health-bot/integrations/managementapi |
79| Invoke healthcare bot scenarios proactively across channels | https://learn.microsoft.com/en-us/azure/health-bot/integrations/proactive |
80| Invoke healthcare bot scenarios from client-side JavaScript | https://learn.microsoft.com/en-us/azure/health-bot/integrations/programmatic_invocation |
81| Enable voice interactions in healthcare web chat and apps | https://learn.microsoft.com/en-us/azure/health-bot/integrations/voice |
82| Extend healthcare scenarios with advanced integration elements | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality |
83| Extend healthcare scenarios with advanced integration elements | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality |
84| Extend healthcare scenarios with advanced integration elements | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality |
85| Extend healthcare scenarios with advanced integration elements | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality |
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