Lindy Incident Runbook
Overview
Incident response procedures for Lindy AI integration issues.
Prerequisites
- Access to Lindy dashboard
- Monitoring dashboards available
- Escalation contacts known
- Admin access to production
Incident Severity Levels
| Severity | Description | Response Time | Examples |
|---|---|---|---|
| SEV1 | Complete outage | 15 minutes | All agents failing |
| SEV2 | Partial outage | 30 minutes | One critical agent down |
| SEV3 | Degraded | 2 hours | High latency, some errors |
| SEV4 | Minor | 24 hours | Cosmetic issues |
For detailed implementation code and configurations, load the reference guide:
Read(${CLAUDE_SKILL_DIR}/references/implementation-guide.md)
Quick Diagnostics
Step 1: Check Lindy Status
Step 2: Verify Authentication
Step 3: Check Rate Limits
Common Incidents
Incident: Complete API Outage
Symptoms:
- All API calls failing
- 5xx errors from Lindy
Runbook: Fallback Code:
Incident: Rate Limiting
Symptoms:
- 429 errors
- "Rate limit exceeded" messages
Runbook: Throttling Code:
Incident: Agent Failures
Symptoms:
- Specific agent not responding
- Unexpected outputs
- Timeout errors
Runbook: Diagnostic Script:
Incident: High Latency
Symptoms:
- Response times > 10 seconds
- Timeouts increasing
Runbook:
Escalation Matrix
| Level | Contact | When |
|---|---|---|
| L1 | On-call engineer | Initial response |
| L2 | Engineering lead | After 30 min SEV1/2 |
| L3 | VP Engineering | After 1 hour SEV1 |
| Lindy | support@lindy.ai | External issue confirmed |
Post-Incident
Incident Report Template
Output
- Quick diagnostic commands
- Common incident runbooks
- Fallback code patterns
- Escalation procedures
- Post-incident template
Resources
Next Steps
Proceed to lindy-data-handling for data management.
Instructions
- Assess the current state of the Lindy Incident Runbook configuration
- Identify the specific requirements and constraints
- Apply the recommended patterns from this skill
- Validate the changes against expected behavior
- Document the configuration for team reference
Error Handling
| Error | Cause | Resolution |
|---|---|---|
| Authentication failure | Invalid or expired credentials | Refresh tokens or re-authenticate with Lindy Incident Runbook |
| Configuration conflict | Incompatible settings detected | Review and resolve conflicting parameters |
| Resource not found | Referenced resource missing | Verify resource exists and permissions are correct |
Examples
Basic usage: Apply lindy incident runbook to a standard project setup with default configuration options.
Advanced scenario: Customize lindy incident runbook for production environments with multiple constraints and team-specific requirements.