Dialogflow Cx Agents

Dialogflow CX Agents

Manage Google Dialogflow CX agents via REST API.

Prerequisites

• Google Cloud project with Dialogflow CX API enabled
• Service account or OAuth credentials with Dialogflow API access
• gcloud CLI authenticated OR bearer token

Authentication

Option 1: gcloud CLI (recommended)

gcloud auth application-default login
TOKEN=$(gcloud auth print-access-token)

Option 2: Service Account

export GOOGLE_APPLICATION_CREDENTIALS="/path/to/service-account.json"
TOKEN=$(gcloud auth application-default print-access-token)

API Base URL

https://dialogflow.googleapis.com/v3beta1

Regional endpoints available:

• https://{region}-dialogflow.googleapis.com (e.g., us-central1, europe-west1)

Common Operations

List Agents

curl -X GET \
  "https://dialogflow.googleapis.com/v3beta1/projects/${PROJECT_ID}/locations/${LOCATION}/agents" \
  -H "Authorization: Bearer ${TOKEN}"

Create Agent

curl -X POST \
  "https://dialogflow.googleapis.com/v3beta1/projects/${PROJECT_ID}/locations/${LOCATION}/agents" \
  -H "Authorization: Bearer ${TOKEN}" \
  -H "Content-Type: application/json" \
  -d '{
    "displayName": "My Agent",
    "defaultLanguageCode": "en",
    "timeZone": "Asia/Kolkata"
  }'

Get Agent

curl -X GET \
  "https://dialogflow.googleapis.com/v3beta1/projects/${PROJECT_ID}/locations/${LOCATION}/agents/${AGENT_ID}" \
  -H "Authorization: Bearer ${TOKEN}"

Update Agent

curl -X PATCH \
  "https://dialogflow.googleapis.com/v3beta1/projects/${PROJECT_ID}/locations/${LOCATION}/agents/${AGENT_ID}" \
  -H "Authorization: Bearer ${TOKEN}" \
  -H "Content-Type: application/json" \
  -d '{
    "displayName": "Updated Agent Name"
  }'

Delete Agent

curl -X DELETE \
  "https://dialogflow.googleapis.com/v3beta1/projects/${PROJECT_ID}/locations/${LOCATION}/agents/${AGENT_ID}" \
  -H "Authorization: Bearer ${TOKEN}"

Key Resources

Quick Reference

For detailed API reference:

• Agents: See references/agents.md

Scripts

• scripts/agents.py — CLI wrapper for agent management operations

Usage

python scripts/agents.py list --project PROJECT_ID --location LOCATION
python scripts/agents.py create --project PROJECT_ID --location LOCATION --name "My Agent"
python scripts/agents.py get --project PROJECT_ID --location LOCATION --agent AGENT_ID
python scripts/agents.py update --agent AGENT_NAME --name "New Name"
python scripts/agents.py delete --agent AGENT_NAME

Tips

• Use locations/global for multi-region agents
• Agent IDs are generated automatically on creation