Feishu Messaging

Feishu Messaging Configuration

Quick Start

For stable, consistent message formatting in Feishu, configure:

channels:
  feishu:
    renderMode: "card"  # Recommended for most use cases

This ensures all auto-replies use interactive cards with proper markdown rendering.

Message Format Stability

The Problem: Raw vs Card Mixing

Without proper configuration, Feishu messages can inconsistently appear as:

• Raw text: Plain markdown source, no formatting
• Card format: Rendered markdown with syntax highlighting, tables, links

This creates a poor user experience with unpredictable message appearance.

The Solution: Explicit renderMode

Set renderMode explicitly instead of relying on "auto":

Recommended configuration:

channels:
  feishu:
    renderMode: "card"

This guarantees:

• ✅ Consistent message appearance
• ✅ Proper markdown rendering (syntax highlighting, tables, links)
• ✅ No unexpected format switching
• ✅ Professional, polished look

Auto-Reply vs Proactive Messages

Auto-Replies (Bot responds to user messages)

Controlled by renderMode:

• renderMode: "card" → All auto-replies use card format
• renderMode: "raw" → All auto-replies use plain text

Example flow:

1. User: "Show me the code"
2. Bot auto-reply uses card format (if renderMode: "card")

Proactive Messages (Bot sends via message tool)

Always use plain text format via outbound.sendText.

To send card format proactively:

1. Ask user to send a message first
2. Bot replies to that message (uses renderMode)

Example:

User: "Remind me about the meeting"
Bot (proactive): "OK, reminder set"  # Plain text via message tool

vs

User: "Set up a reminder"
Bot (auto-reply): "OK, reminder set"  # Card format if renderMode: "card"

Configuration Checklist

Basic Setup

channels:
  feishu:
    enabled: true
    appId: "cli_xxxxx"
    appSecret: "secret"
    renderMode: "card"  # 🔑 Key setting for stable formatting

Advanced Options

channels:
  feishu:
    # Connection
    connectionMode: "websocket"  # Recommended
    domain: "feishu"  # or "lark" for international

    # Message behavior
    requireMention: true  # Groups: bot only responds when @mentioned
    mediaMaxMb: 30

    # Access control
    dmPolicy: "pairing"  # DM requires approval
    groupPolicy: "allowlist"  # Only allowed groups

Troubleshooting

Messages appear as raw markdown

Problem: Users see unformatted markdown source

Solution:

1. Check renderMode setting: openclaw config get channels.feishu.renderMode
2. Set to "card": openclaw config set channels.feishu.renderMode "card"
3. Restart OpenClaw: openclaw gateway restart

Format switches between raw and card

Problem: Some messages are formatted, others are raw

Solution:

• Change from renderMode: "auto" to renderMode: "card"
• "auto" mode switches based on content detection, causing inconsistency

Proactive messages not using card format

Expected behavior: Proactive messages (via message tool) always use plain text

Workaround:

1. User sends a message first
2. Bot's auto-reply will use card format

Best Practices

1. Use Explicit renderMode

Avoid "auto" mode for production. Choose "card" or "raw" explicitly.

# ✅ Good - explicit, predictable
renderMode: "card"

# ⚠️ Risky - can be inconsistent
renderMode: "auto"

2. Document Configuration in USER.md

Add user preferences to workspace USER.md:

## Preferences

- **Feishu Message Format:** Configured with `renderMode: "card"`, auto-replies use card format
- **Note:** Proactive messages via `message` tool are still plain text

3. Test Configuration

After changing settings:

1. Restart: openclaw gateway restart
2. Send test message to bot
3. Verify formatting is consistent

4. Group Chat Considerations

In groups, bot only responds when mentioned (if requireMention: true):

User: @bot help me check the data
Bot: [Card format reply with data]

User: Nice weather today
Bot: [No response - not mentioned]

Related Skills

• feishu-doc: Document read/write operations
• feishu-drive: Cloud storage file management
• feishu-wiki: Knowledge base navigation
• feishu-perm: Permission management

References

For detailed configuration and API documentation, see:

• configuration.md: Complete configuration options
• render-modes.md: Deep dive into render modes