Observe WhatsApp
When to use
Use this skill for operational diagnostics: message delivery investigation, webhook delivery debugging, error triage, and WhatsApp health checks.
Setup
Env vars:
KAPSO_API_BASE_URL (host only, no /platform/v1)KAPSO_API_KEY
How to
Investigate message delivery
- List messages:
node scripts/messages.js --phone-number-id <id>
- Inspect message:
node scripts/message-details.js --message-id <id>
- Find conversation:
node scripts/lookup-conversation.js --phone-number <e164>
Triage errors
- Message errors:
node scripts/errors.js
- API logs:
node scripts/api-logs.js
- Webhook deliveries:
node scripts/webhook-deliveries.js
Run health checks
- Project overview:
node scripts/overview.js
- Phone number health:
node scripts/whatsapp-health.js --phone-number-id <id>
Scripts
Messages
| Script |
Purpose |
messages.js |
List messages |
message-details.js |
Get message details |
lookup-conversation.js |
Find conversation by phone or ID |
Errors and logs
| Script |
Purpose |
errors.js |
List message errors |
api-logs.js |
List external API logs |
webhook-deliveries.js |
List webhook delivery attempts |
Health
| Script |
Purpose |
overview.js |
Project overview |
whatsapp-health.js |
Phone number health check |
OpenAPI
| Script |
Purpose |
openapi-explore.mjs |
Explore OpenAPI (search/op/schema/where) |
Install deps (once):
npm i
Examples:
node scripts/openapi-explore.mjs --spec platform search "webhook deliveries"
node scripts/openapi-explore.mjs --spec platform op listWebhookDeliveries
node scripts/openapi-explore.mjs --spec platform schema WebhookDelivery
Notes
- For webhook setup (create/update/delete, signature verification, event types), use
integrate-whatsapp.
References
- references/message-debugging-reference.md - Message debugging guide
- references/triage-reference.md - Error triage guide
- references/health-reference.md - Health check guide
Related skills
integrate-whatsapp - Onboarding, webhooks, messaging, templates, flowsautomate-whatsapp - Workflows, agents, and automations
[observe-whatsapp file map]|root: .
|.:{package.json,SKILL.md}
|assets:{health-example.json,message-debugging-example.json,triage-example.json}
|references:{health-reference.md,message-debugging-reference.md,triage-reference.md}
|scripts:{api-logs.js,errors.js,lookup-conversation.js,message-details.js,messages.js,openapi-explore.mjs,overview.js,webhook-deliveries.js,whatsapp-health.js}
|scripts/lib/messages:{args.js,kapso-api.js}
|scripts/lib/status:{args.js,kapso-api.js}
|scripts/lib/triage:{args.js,kapso-api.js}
1---2name: observe-whatsapp3description: Observe and troubleshoot WhatsApp in Kapso: debug message delivery, inspect webhook deliveries/retries, triage API errors, and run health checks. Use when investigating production issues, message f...4---567# Observe WhatsApp89## When to use1011Use this skill for operational diagnostics: message delivery investigation, webhook delivery debugging, error triage, and WhatsApp health checks.1213## Setup1415Env vars:16- `KAPSO_API_BASE_URL` (host only, no `/platform/v1`)17- `KAPSO_API_KEY`1819## How to2021### Investigate message delivery22231. List messages: `node scripts/messages.js --phone-number-id <id>`242. Inspect message: `node scripts/message-details.js --message-id <id>`253. Find conversation: `node scripts/lookup-conversation.js --phone-number <e164>`2627### Triage errors28291. Message errors: `node scripts/errors.js`302. API logs: `node scripts/api-logs.js`313. Webhook deliveries: `node scripts/webhook-deliveries.js`3233### Run health checks34351. Project overview: `node scripts/overview.js`362. Phone number health: `node scripts/whatsapp-health.js --phone-number-id <id>`3738## Scripts3940### Messages4142| Script | Purpose |43|--------|---------|44| `messages.js` | List messages |45| `message-details.js` | Get message details |46| `lookup-conversation.js` | Find conversation by phone or ID |4748### Errors and logs4950| Script | Purpose |51|--------|---------|52| `errors.js` | List message errors |53| `api-logs.js` | List external API logs |54| `webhook-deliveries.js` | List webhook delivery attempts |5556### Health5758| Script | Purpose |59|--------|---------|60| `overview.js` | Project overview |61| `whatsapp-health.js` | Phone number health check |6263### OpenAPI6465| Script | Purpose |66|--------|---------|67| `openapi-explore.mjs` | Explore OpenAPI (search/op/schema/where) |6869Install deps (once):70```bash71npm i72```7374Examples:75```bash76node scripts/openapi-explore.mjs --spec platform search "webhook deliveries"77node scripts/openapi-explore.mjs --spec platform op listWebhookDeliveries78node scripts/openapi-explore.mjs --spec platform schema WebhookDelivery79```8081## Notes8283- For webhook setup (create/update/delete, signature verification, event types), use `integrate-whatsapp`.8485## References8687- references/message-debugging-reference.md - Message debugging guide88- references/triage-reference.md - Error triage guide89- references/health-reference.md - Health check guide9091## Related skills9293- `integrate-whatsapp` - Onboarding, webhooks, messaging, templates, flows94- `automate-whatsapp` - Workflows, agents, and automations9596<!-- FILEMAP:BEGIN -->97```text98[observe-whatsapp file map]|root: .99|.:{package.json,SKILL.md}100|assets:{health-example.json,message-debugging-example.json,triage-example.json}101|references:{health-reference.md,message-debugging-reference.md,triage-reference.md}102|scripts:{api-logs.js,errors.js,lookup-conversation.js,message-details.js,messages.js,openapi-explore.mjs,overview.js,webhook-deliveries.js,whatsapp-health.js}103|scripts/lib/messages:{args.js,kapso-api.js}104|scripts/lib/status:{args.js,kapso-api.js}105|scripts/lib/triage:{args.js,kapso-api.js}106```107<!-- FILEMAP:END -->108
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