Stakeholder Alignment
Create structured alignment documents for cross-functional initiatives at Talosix. Clinical trial EDC features often require coordination across engineering, regulatory, clinical operations, customer success, and commercial teams.
Workflow
- Identify the Initiative: Get the feature/initiative name and scope from the user.
- Map Stakeholders: Identify all involved teams and individuals.
- Generate Documents: Produce the requested alignment artifacts.
- Publish: Offer to create a Confluence page for shared access.
Document Types
1. RACI Matrix
Define Responsible, Accountable, Consulted, Informed for each workstream.
Talosix Standard Stakeholder Roles
- Product Management: Feature definition, prioritization, go-to-market
- Engineering: Design, development, code review, deployment
- QA / Validation: Test planning, IQ/OQ/PQ execution, validation documentation
- Regulatory / Compliance: 21 CFR Part 11 review, audit readiness, SOP updates
- Clinical Operations: Domain expertise, workflow validation, customer requirements
- Customer Success: Customer communication, training, UAT coordination
- Commercial / Sales: Positioning, pricing, competitive messaging
- Security / IT: Infrastructure, access control, penetration testing
- Documentation: User guides, release notes, help center updates
- Executive Sponsor: Budget approval, strategic decisions, escalation path
RACI Template
| Activity |
Product |
Engineering |
QA |
Regulatory |
Clinical Ops |
CS |
Commercial |
| Requirements definition |
R/A |
C |
C |
C |
C |
I |
I |
| Technical design |
C |
R/A |
C |
I |
I |
-- |
-- |
| Development |
I |
R/A |
I |
-- |
-- |
-- |
-- |
| Test planning |
C |
C |
R/A |
C |
C |
-- |
-- |
| Validation documentation |
C |
C |
R/A |
A |
C |
-- |
-- |
| Regulatory review |
I |
I |
C |
R/A |
C |
-- |
-- |
| UAT coordination |
C |
I |
C |
-- |
C |
R/A |
-- |
| Customer communication |
A |
-- |
-- |
C |
C |
R |
C |
| Training materials |
C |
-- |
-- |
-- |
C |
R/A |
I |
| Go-to-market |
A |
-- |
-- |
-- |
C |
C |
R |
2. Decision Log
Track key decisions for audit trail and alignment.
| # |
Date |
Decision |
Context/Rationale |
Decision Maker |
Stakeholders Consulted |
Impact |
Status |
| 1 |
[Date] |
[Decision] |
[Why] |
[Name/Role] |
[Names] |
[Impact] |
Final/Pending |
Decision Categories for EDC Features
- Regulatory: Compliance approach, validation strategy, audit trail scope
- Technical: Architecture, data model, integration approach
- Product: Scope, phasing, MVP definition, UX approach
- Commercial: Pricing, packaging, customer rollout order
- Operational: Training, support model, documentation
3. Communication Plan
| Audience |
Message Focus |
Channel |
Frequency |
Owner |
Start Date |
| Engineering team |
Technical progress, blockers |
Standup / Slack |
Daily |
Tech Lead |
[Date] |
| Product + Eng leads |
Milestone tracking |
Weekly sync |
Weekly |
PM |
[Date] |
| Leadership |
Status, risks, decisions needed |
Executive update |
Bi-weekly |
PM |
[Date] |
| Customer Success |
Feature details, timeline, talking points |
CS briefing |
Monthly |
PM + CS Lead |
[Date] |
| Customers (beta) |
Preview, feedback request |
Email + webinar |
At milestones |
CS |
[Date] |
| All customers |
Release announcement |
Release notes + email |
At GA |
Marketing |
[Date] |
| Regulatory |
Compliance review gates |
Review meeting |
At gates |
Regulatory Lead |
[Date] |
4. Alignment Meeting Agenda Template
## [Initiative] Alignment Meeting - [Date]
### Attendees
[List with roles]
### Agenda (30 min)
1. (5 min) Status update - what's changed since last meeting
2. (10 min) Open decisions requiring input
3. (10 min) Risks and blockers
4. (5 min) Action items and next steps
### Pre-Read
- [Link to PRD / design doc]
- [Link to Jira board]
- [Link to decision log]
### Decision(s) Needed
- [ ] [Decision 1]: Options A vs B, recommendation
- [ ] [Decision 2]: Go/no-go on [scope item]
5. Stakeholder Map
Categorize stakeholders by influence and interest:
High Influence
|
Manage | Collaborate
Closely | Closely
|
Low Interest -+------------- High Interest
|
Monitor | Keep
| Informed
|
Low Influence
For each stakeholder:
- Name / Role: Who they are
- Quadrant: Collaborate / Manage / Inform / Monitor
- Key Concern: What they care about most (e.g., timeline, compliance, cost, UX)
- Communication Preference: Email, Slack, meeting, async doc review
- Potential Blocker?: Yes/No and mitigation
EDC-Specific Alignment Considerations
- Validation gates: QA and Regulatory must sign off before customer-facing releases
- Customer re-validation: Changes to validated features require customer notification and potential re-validation effort
- Audit trail: All decisions affecting data handling must be documented for regulatory inspections
- Change control: Feature changes after requirements freeze must go through formal change control
- Multi-study impact: Changes can affect active studies; rollout must be coordinated with customer study timelines
1---2name: stakeholder-alignment3description: Create stakeholder alignment documents including RACI matrices, decision logs, and communication plans for cross-functional clinical trial feature development.4---56# Stakeholder Alignment78Create structured alignment documents for cross-functional initiatives at Talosix. Clinical trial EDC features often require coordination across engineering, regulatory, clinical operations, customer success, and commercial teams.910## Workflow11121. **Identify the Initiative**: Get the feature/initiative name and scope from the user.132. **Map Stakeholders**: Identify all involved teams and individuals.143. **Generate Documents**: Produce the requested alignment artifacts.154. **Publish**: Offer to create a Confluence page for shared access.1617## Document Types1819### 1. RACI Matrix2021Define Responsible, Accountable, Consulted, Informed for each workstream.2223#### Talosix Standard Stakeholder Roles24- **Product Management**: Feature definition, prioritization, go-to-market25- **Engineering**: Design, development, code review, deployment26- **QA / Validation**: Test planning, IQ/OQ/PQ execution, validation documentation27- **Regulatory / Compliance**: 21 CFR Part 11 review, audit readiness, SOP updates28- **Clinical Operations**: Domain expertise, workflow validation, customer requirements29- **Customer Success**: Customer communication, training, UAT coordination30- **Commercial / Sales**: Positioning, pricing, competitive messaging31- **Security / IT**: Infrastructure, access control, penetration testing32- **Documentation**: User guides, release notes, help center updates33- **Executive Sponsor**: Budget approval, strategic decisions, escalation path3435#### RACI Template3637| Activity | Product | Engineering | QA | Regulatory | Clinical Ops | CS | Commercial |38|----------|---------|-------------|-----|-----------|-------------|-----|-----------|39| Requirements definition | R/A | C | C | C | C | I | I |40| Technical design | C | R/A | C | I | I | -- | -- |41| Development | I | R/A | I | -- | -- | -- | -- |42| Test planning | C | C | R/A | C | C | -- | -- |43| Validation documentation | C | C | R/A | A | C | -- | -- |44| Regulatory review | I | I | C | R/A | C | -- | -- |45| UAT coordination | C | I | C | -- | C | R/A | -- |46| Customer communication | A | -- | -- | C | C | R | C |47| Training materials | C | -- | -- | -- | C | R/A | I |48| Go-to-market | A | -- | -- | -- | C | C | R |4950### 2. Decision Log5152Track key decisions for audit trail and alignment.5354| # | Date | Decision | Context/Rationale | Decision Maker | Stakeholders Consulted | Impact | Status |55|---|------|----------|-------------------|---------------|----------------------|--------|--------|56| 1 | [Date] | [Decision] | [Why] | [Name/Role] | [Names] | [Impact] | Final/Pending |5758#### Decision Categories for EDC Features59- **Regulatory**: Compliance approach, validation strategy, audit trail scope60- **Technical**: Architecture, data model, integration approach61- **Product**: Scope, phasing, MVP definition, UX approach62- **Commercial**: Pricing, packaging, customer rollout order63- **Operational**: Training, support model, documentation6465### 3. Communication Plan6667| Audience | Message Focus | Channel | Frequency | Owner | Start Date |68|----------|--------------|---------|-----------|-------|------------|69| Engineering team | Technical progress, blockers | Standup / Slack | Daily | Tech Lead | [Date] |70| Product + Eng leads | Milestone tracking | Weekly sync | Weekly | PM | [Date] |71| Leadership | Status, risks, decisions needed | Executive update | Bi-weekly | PM | [Date] |72| Customer Success | Feature details, timeline, talking points | CS briefing | Monthly | PM + CS Lead | [Date] |73| Customers (beta) | Preview, feedback request | Email + webinar | At milestones | CS | [Date] |74| All customers | Release announcement | Release notes + email | At GA | Marketing | [Date] |75| Regulatory | Compliance review gates | Review meeting | At gates | Regulatory Lead | [Date] |7677### 4. Alignment Meeting Agenda Template7879```80## [Initiative] Alignment Meeting - [Date]8182### Attendees83[List with roles]8485### Agenda (30 min)861. (5 min) Status update - what's changed since last meeting872. (10 min) Open decisions requiring input883. (10 min) Risks and blockers894. (5 min) Action items and next steps9091### Pre-Read92- [Link to PRD / design doc]93- [Link to Jira board]94- [Link to decision log]9596### Decision(s) Needed97- [ ] [Decision 1]: Options A vs B, recommendation98- [ ] [Decision 2]: Go/no-go on [scope item]99```100101### 5. Stakeholder Map102103Categorize stakeholders by influence and interest:104105```106 High Influence107 |108 Manage | Collaborate109 Closely | Closely110 |111Low Interest -+------------- High Interest112 |113 Monitor | Keep114 | Informed115 |116 Low Influence117```118119For each stakeholder:120- **Name / Role**: Who they are121- **Quadrant**: Collaborate / Manage / Inform / Monitor122- **Key Concern**: What they care about most (e.g., timeline, compliance, cost, UX)123- **Communication Preference**: Email, Slack, meeting, async doc review124- **Potential Blocker?**: Yes/No and mitigation125126## EDC-Specific Alignment Considerations127128- **Validation gates**: QA and Regulatory must sign off before customer-facing releases129- **Customer re-validation**: Changes to validated features require customer notification and potential re-validation effort130- **Audit trail**: All decisions affecting data handling must be documented for regulatory inspections131- **Change control**: Feature changes after requirements freeze must go through formal change control132- **Multi-study impact**: Changes can affect active studies; rollout must be coordinated with customer study timelines