从失败中恢复
将产品挫折和停滞的增长转化为战略突破和支点。
利用 20 位嘉宾的见解以及 Lenny 的播客和时事通讯中的帖子帮助用户从故障中恢复。
如何提供帮助
- 诊断故障 - 使用“四个 P”或根本原因分析等框架来准确确定产品或功能未获得关注的原因。
- 评估信念 - 确定团队在面对现实世界的挑战后是否仍然相信问题和解决方案,或者是否是时候继续前进。
- 确定枢纽路径 - 在现有功能或技术基础中寻找有机拉动,以找到更可行的方向。
- 快速执行 - 果断放弃失败的举措,并将资源重新分配给高信念的机会。
核心原则
留在游戏中进行重塑
Bret Taylor: "They gave me another shot to do a V2 of it and I got the impression it wasn't like my last shot, but I certainly was feeling a little dejected from going from a hot shot, new PM to a new thing. So, we spent a lot of time thinking about how can you make something that's just much more compelling and not just a digital version of the Yellow Pages and not just so similar to some of the other products out there."
在一次引人注目的失败后重建声誉需要保持活跃的弹性和彻底重塑产品的意愿。
转向领域专业知识
Dalton Caldwell: "Usually a successful pivot gets warmer instead of colder from what you're an expert at and somehow builds on what you learned on the prior idea. Right? And so in the case of Brex, it was they had worked on a FinTech company in Brazil when they were younger, and so I'm like, 'You need to work more on the thing all about and not the thing nothing about.'"
成功的转型可以利用之前尝试中开发的经验教训或内部工具,让您更接近现有的专业知识。
采取战时心态
Eoghan McCabe: "I said, we need to become a wartime company. If we don't fight for this, we are dead. I jumped hard on AI, but I also restarted the culture. I rewrote the values designed to be a sharp knife to cut out the parts of the company that I just knew wouldn't be effective."
危机期间的转型需要积极消除遗留项目和文化臃肿,以确保遗留流程的生存。
保持对视觉的忠实度
Eric Ries: "People act like having a startup fail is the worst thing that can happen to you. And man, that's not even in the top 10. It's bad, I've done it, it's awful. It's really bad, but far worse is to be in a company that won't die, a zombie, undead company that you hate, but you can't leave."
将支点定义为战略的改变,保持对最初愿景的绝对忠诚而不是迷失方向。
测试你的基本信念
Scott Belsky: "I basically say, 'How much conviction do you have in the solution you're building?' I know in the beginning, before you knew all you know now, you had tons of conviction. Now knowing all you know, do you have more or less conviction in the problem and the solution you're building?"
坚持下去的决定取决于面对现实世界的挑战后,你对问题和解决方案的信念是增强还是减弱。
评估四个关键杠杆
Todd Jackson: "You've got the persona, the problem, the promise, and the product. Lattice kept the first one but changed the others. Vanta changed all four."
通过系统地检查角色、问题、承诺和产品来分析哪个元素失败了。
消除有利可图的干扰
Varun Mohan: "Obviously that's a very big moment because that was a bet the company moment in the sense that we basically said, told our investors, 'Hey, we're making money on this.' We had already raised 28 million of capital and we were just like, 'Hey, we're just going to pivot entirely from this.' And we did that overnight."
如果初创公司的基本市场假设被证明是错误的,那么他们必须愿意立即取消甚至有利可图的业务线。
改变交付模式
Uri Levine: "We started that as a B2C and then we realized that this is way harder than we think it is, and we ended up with converting that into B2B, which turns out to be very successful for us. And so occasionally there are companies that you start your journey with one perception and you change that and that will happen multiple times."
成功的转型通常涉及保留核心问题,同时从根本上改变交付模式以克服采用摩擦。
模板和框架
- 成功公司的枢轴故事(如果您的产品没有起飞该怎么办)- 详细的第一人称叙述 Instagram、Loom 和 Discord 如何识别其枢轴信号,以及 10 多个其他著名枢轴的列表
- 管理创始人期望 — 推动转型的 7 种策略(本周#7:有效地与高管沟通失败、管理创始人期望以及聘用产品经理总监)- 当核心产品理念行不通时说服创始人或首席执行官改变方向的策略
- 寻找更好创意的四种策略(转型的艺术,第 2 部分:如何转型、为何转型以及何时转型)- 四种经过验证的寻找转型创意的路径,源自对 40 多个初创企业转型的分析。四项中的三项是关于注意哪些已经在起作用。
- 初创公司失败警告标志清单(从失败的初创公司中吸取的教训) - 来自 Cascade 经验的警告标志,表明初创公司可能会走向失败
- 成功转型的五种模式(转型的艺术,第 1 部分:成功转型的明确列表)- 通过分析 30 多个初创企业转型而根据经验得出的五种模式,作为创始人评估自己转型的心智模型。
- 寻找转型想法时要问的问题(转型的艺术,第 2 部分:如何转型、为何转型以及何时转型)- 诊断性问题,用于在现有产品中或通过探索识别转型机会
- 两种类型的枢轴框架(枢轴的艺术,第 2 部分:如何、为何以及何时枢轴)- 一个分类系统,用于了解您所处的枢轴情况类型,这决定了您的时间表和方法
- 当你的产品没有起飞时的七个选项(如果你的产品没有起飞怎么办)-创始人在他们的初创公司或产品没有获得吸引力时可以采取的七项行动的连续框架,大致按从最简单到最激烈的顺序排列
有关详细信息的完整列表,请参阅 references/artifacts.md。
帮助用户的问题
- “你看到的是真正的市场拉动还是你手动推动每个用户使用该产品?”
- “如果你今天用现有的知识创办你的公司,你还会开发这个产品吗?”
- “除了主要产品之外,是否有用户更多地使用的特定功能或内部工具?”
- “您能清楚地阐明当前战略的具体实施细节吗?”
- “您当前的保留数据是否显示出持续的冷淡兴趣,并且用户不断跳出?”
- “当前的技术基础是否为用户带来的不稳定因素多于价值?”
标记的常见错误
- 僵尸陷阱 - 继续经营一家已经失去愿景、不再符合创始人的热情或市场现实的公司。
- 复制现状 - 构建遗留流程的数字副本,而不是创建差异化体验,为用户提供切换的理由。
- 沉没成本谬论 - 让过去的努力或声誉阻止你关闭一个仅仅是新奇而不是高痛苦解决方案的产品。
- 缓慢转变 - 将战略转变延伸到多个季度,而不是一夜之间执行,以保持专注并管理机会成本。
深入探讨
有关 20 位来宾的所有 22 条见解,请参阅 references/guest-insights.md
相关skill
- 定义产品策略
- 产品愿景
- 定位
- 定价策略