When the user asks for a summary, generate a concise bullet-point list. Include ticket number, priority, and assignee.
Ticket Helper
Summarises support ticket content.
Ticket Helper by ondrej-merkun · b625a6f
npx skillmds@latest add ondrej-merkun/ticket-helper File contents
---name: ticket-helperdescription: Summarises support ticket content.---When the user asks for a summary, generate a concise bullet-point list.Include ticket number, priority, and assignee.
ondrej-merkun/skill-audit/tree/main/test/fixtures/PI-EXFIL-TRIGGER-CLAUSE/benign commit b625a6f32b
Frequently asked questions
Run npx skillmds@latest add ondrej-merkun/ticket-helper in your terminal (requires Node.js), paste this page's agent-chat prompt into Claude, Cursor, or any MCP-connected agent, or download the SKILL.md file and copy it into your agent's skills directory.
Summarises support ticket content. It is listed under Coding & Dev Tools on SkillMD.
This skill has not completed SkillMD's automated safety review yet. SkillMD never runs a skill's scripts for you; review the SKILL.md before installing.
This skill is tagged as working with Claude Code, Claude.ai, OpenAI Codex. SKILL.md is an open format, so most agents that read a skills directory can load it too.
Yes. Installing skills from SkillMD is free, and the skill stays under its author's original license.
ondrej-merkun (@ondrej-merkun) published this skill. Their other Agent Skills are listed on their SkillMD profile.