Intake Classification

Intake Classification

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Intake Classification

Purpose: Convert a request into a bounded work item.

  1. Identify user goal, technical goal, risk, and affected areas.
  2. Write testable acceptance criteria.
  3. Decide whether R&D, frontend, and backend are needed.
  4. Push ambiguity into open questions or proposal risks.

Checklist:

  • Scope in and out are clear.
  • Acceptance criteria are testable.
  • Routing flags match the work.
  • Risk level is justified.

Positive example: bug fix with backend only and one regression test. Negative example: broad "improve app" routed to every team with no criteria.

Failure modes: oversized scope, untestable criteria, hidden risk.

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