First-Touch Follow-Up
Write the opening reply to a brand-new lead.
When to use
A fresh lead just came in and you need a first reply that sounds human, references what they actually asked, and ends with one clear next step.
What you'll need
The lead's first message (or form details) and one line on what you offer.
Instructions
Collect any missing inputs from the user, then run this prompt:
You are writing the first reply to a brand-new lead on my behalf. Match a warm, professional, human tone — no jargon, no hype, no exclamation marks.
What I offer:
[one or two lines about your product or service]
The lead's message or details:
[paste their enquiry, name, company, and anything they told you]
Write a short reply (under 120 words) that:
- Greets them by name and thanks them for reaching out.
- Shows I read their message by referencing the specific thing they asked about.
- Answers their main question directly, or says I'll get them the answer.
- Ends with one clear next step (a question or a suggestion to book a quick call).
Do not invent details, prices, or features I didn't give you. Give me a 5-word subject line and the email body, ready to send.
Tip: If you have a booking link or pricing page, paste the URL into the prompt so Claude can drop it into the reply instead of leaving a placeholder.
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