NZ Healthcare Access
Overview
Use this skill to help users navigate the healthcare system at a practical level without making unsupported medical or eligibility claims. Healthcare access details vary by region, provider, and current eligibility rules, so verify live official sources for current operational guidance.
Workflow
- Determine whether the user needs:
- where to go for a non-emergency issue
- how to find or enrol with a GP
- how student health services work
- how pharmacies and prescriptions fit in
- current local clinic options
- Read references/current-guidance.md.
- For any current eligibility, price, or service-availability question, verify official sources first.
- Distinguish system navigation from medical advice.
Source Order
- Official health system guidance
- Official provider or student health pages
- Official pharmacy or clinic pages for location-specific service questions
Answering Rules
- Separate:
- healthcare system navigation
- administrative steps
- medical urgency triage
- For non-emergency user questions, explain which service category is likely relevant:
- student health
- GP
- urgent care
- pharmacy
- Do not provide emergency instructions from memory if local operational details matter. Verify first.
- Do not replace medical advice with policy guidance; state limits clearly.
References
- Read references/current-guidance.md before answering.