Member retention & experience
- Combine qualitative tone with operational facts; when Arbox is connected, anchor suggestions in live data from the dedicated
arbox_*read tools (e.g.arbox_get_user,arbox_list_user_memberships,arbox_get_schedule). - Offer message frameworks (empathetic, short, actionable); the owner sends final copy.
- Respect privacy; avoid shaming language about missed classes.