Salesforce Agentforce

Salesforce agentforce — SfSkills domain router

Agentforce and Einstein: agents, topics, actions, prompt templates, grounding, guardrails, evaluation and production readiness.

53 skill packages live under ${CLAUDE_PLUGIN_ROOT}/skills/agentforce/<slug>/SKILL.md. They are not loaded — reach them by path, on demand.

Generated by scripts/build_plugin.py. Do not hand-edit.

How to find the right skill

Three mechanisms, listed in order of reliability on a fresh install. Use the first one that is available; do not stop at a guess.

1. The shipped roster (always works, no setup). Read references/skill-index.md next to this file. It lists every agentforce skill package with a one-line gloss, generated from registry/skills.json. Scan it and pick by name.

2. The MCP server (fast, needs the sfskills-mcp server connected). Call the search_skill tool with the user's phrasing and domain: "agentforce". It returns ranked skill ids. get_skill then returns the package contents.

3. The search CLI (fast, needs a locally built index).

python3 "${CLAUDE_PLUGIN_ROOT}/scripts/search_knowledge.py" "<the user's question>" --domain agentforce --json

This needs vector_index/, which is not shipped — it is gitignored and must be built once per clone:

cd "${CLAUDE_PLUGIN_ROOT}" && python3 -m pip install -r requirements.txt && python3 scripts/build_index.py

If the command errors or reports Coverage: NONE, fall back to mechanism 1 rather than telling the user the topic is uncovered.

Then read the package. Open the exact ${CLAUDE_PLUGIN_ROOT}/skills/<domain>/<slug>/SKILL.md the lookup returned, plus its references/gotchas.md and references/llm-anti-patterns.md. Do not answer from this router: it is a map, not the territory.

Featured entry points

Curated starting points when the request is broad or the lookup is ambiguous. This is a shortlist, not the catalogue — the roster at references/skill-index.md has all 53.

• ${CLAUDE_PLUGIN_ROOT}/skills/agentforce/agentforce-agent-creation/SKILL.md — the end-to-end shape of an Agentforce agent before you write an action
• ${CLAUDE_PLUGIN_ROOT}/skills/agentforce/agent-topic-design/SKILL.md — topic scoping and instructions — the single biggest driver of agent quality
• ${CLAUDE_PLUGIN_ROOT}/skills/agentforce/agent-actions/SKILL.md — action design, slot filling, and what belongs in Apex vs Flow
• ${CLAUDE_PLUGIN_ROOT}/skills/agentforce/agentforce-guardrails/SKILL.md — keeping an agent inside its lane, with refusal behaviour
• ${CLAUDE_PLUGIN_ROOT}/skills/agentforce/prompt-builder-templates/SKILL.md — prompt templates, grounding fields, and versioning them safely
• ${CLAUDE_PLUGIN_ROOT}/skills/agentforce/einstein-trust-layer/SKILL.md — masking, zero-retention, and the audit trail your security team will ask for
• ${CLAUDE_PLUGIN_ROOT}/skills/agentforce/agentforce-testing-strategy/SKILL.md — how to test a non-deterministic agent without hand-checking transcripts
• ${CLAUDE_PLUGIN_ROOT}/skills/agentforce/agentforce-production-readiness-checklist/SKILL.md — the pre-launch gate for anything customer-facing

Decision trees

Read the tree before activating a skill when the request could be solved more than one way, and cite the branch that decided it.

• ${CLAUDE_PLUGIN_ROOT}/standards/decision-trees/agentforce-capability-selector.md — Agentforce vs Prompt Builder vs Next Best Action vs Model Builder
• ${CLAUDE_PLUGIN_ROOT}/standards/decision-trees/automation-selection.md — read when an agent action could equally be a Flow or Apex

Canonical templates

Do not hand-roll an idiom that already exists. Copy from ${CLAUDE_PLUGIN_ROOT}/templates/agentforce/ and rename in the consuming project; never edit the template in place.

• ${CLAUDE_PLUGIN_ROOT}/templates/agentforce/AgentActionSkeleton.cls
• ${CLAUDE_PLUGIN_ROOT}/templates/agentforce/AgentTopic_Template.md
• ${CLAUDE_PLUGIN_ROOT}/templates/agentforce/AgentEval_Fixture.md
• ${CLAUDE_PLUGIN_ROOT}/templates/agentforce/README.md — the full list

Run-time agents for this domain

Invoke one of these subagents when the ask is a whole workflow rather than a single question:

• agentforce-action-reviewer — Review Agentforce agent/action quality
• agentforce-builder — Scaffold a complete Agentforce action

Rules

1. Answer from the opened agentforce package, never from this router.
2. Cite the skill id and, where one applied, the decision-tree branch.
3. Never claim a topic is uncovered without pasting lookup output.
4. Never deploy to an org.