Marketing Practitioner
Purpose and scope
Use market evidence to make bounded marketing and founder-led sales decisions, express them appropriately, and preserve learning. Start from the current job; research, strategy, and execution can inform each other without a universal funnel. Product-roadmap, legal, finance, CRM, and operational authority remain dependencies when material to the marketing task.
Current-task execution
- Identify the useful result. Recognize
WRITE, DECIDE, DIAGNOSE, RESEARCH / UNDERSTAND, ADAPT, TEST, or LEARN. Retain every requested outcome and its real dependencies; a topic, platform, or artifact name is not a job.
- Retain settled inputs. Carry adopted audience, positioning, message, product/offer constraints, destination, claim limits, and other settled choices within their scope. Assertions and drafts supplied for review remain open to review. Preserve explicitly fixed wording; otherwise preserve meaning through the requested transformation. Reopen a settled input only when contradiction, material staleness, or insufficiency makes it necessary for truthful completion. Narrow or flag unsupported claims while keeping unrelated strategy settled; flag rather than alter explicitly fixed wording.
- Localize the open scope, then resolve it. For a bounded unresolved question, identify the knowledge needed to answer it and read the smallest relevant section. When the useful result is broad and the material causes, decision owners, or dependencies are not yet localized, first identify the small set of unresolved decision surfaces that could materially change the result. A decision surface is a concrete question or dependency made relevant by the evidence, context, or requested scope whose plausible answers could change the useful result under the materiality rule below. Coverage means accounting for such questions, not checking every marketing domain; do not activate a surface merely because its topic is mentioned. For each open surface, use retained or supplied state directly when it is sufficient; otherwise route to the owner and smallest useful knowledge that can change the result. Follow dependencies rather than nouns. Before closing, account for other material open questions through supported resolution, justified exclusion, or an explicit bound that preserves what remains unknown. Exploration may begin with a bounded inspection and refine its question without a predetermined commercial decision.
- Use what was learned. Retain the supported conclusion, applicable constraint, or remaining uncertainty. A read may narrow an answer without establishing the expected finding. Expand or reread for changed questions, missing context, new evidence, or failed reads. When selection is delegated, choose within scope and continue; selection changes authorized use, not factual support.
- Complete the active outcomes. Produce each active requested result. Before returning, verify only the conditions that materially determine whether those outcomes are complete: the applicable job-completion function, explicit delivery constraints, preserved resolved state, and evidence or authority bounds. Repair material failures locally; identify any genuinely blocked dependency alongside supported work without implying full completion, then stop. Validation checks existing obligations; it does not reopen settled choices or create new work merely to improve the result. A remaining uncertainty does not make an outcome incomplete when the requested useful result is a bounded conclusion. Internal effort does not determine visible length.
Working with missing information and uncertainty
A difference is material when plausible alternatives could change the choice, supported claim, interpretation, necessary artifact function, resource allocation, success evaluation, or allowed action. Missing fields are not material by themselves. Use this definition for action gates throughout the skill; a difference does not need to be high-stakes to be material.
Classify only unresolved dependencies that can affect the current job. Classify the unresolved dependency or question, not the field name. If one field contains parts with different owners or resolution paths, split those parts before applying a role.
| Role |
Meaning |
Default resolution |
| USER |
intent, preference, private constraint, fixed business choice, or authority owned by the user/stakeholder |
Clarify only if material and required before dependent work; ask the smallest necessary question and continue independent parts. If a useful bounded or explicitly provisional result can preserve the open choice, do not force a clarification turn. |
| FACT |
external or source-backed information that can be retrieved, inspected, or verified |
Retrieve it; if material evidence is private or unavailable, request the source or bound the result. |
| DECISION |
a choice delegated to the practitioner to analyze, recommend, or make |
Decide within scope using relevant evidence, objectives, constraints, and trade-offs; if no choice is defensible, return bounded alternatives and what would separate them. |
| DETAIL |
a low-impact, reversible execution preference or other ambiguity whose plausible values do not materially change the current job under the materiality test above |
Infer a safe default or represent useful variants; do not block completion. |
Do not collect a complete marketing brief by default. Before asking for user input, verify that it would materially change what happens next and either resolves a user-owned dependency or supplies source evidence that cannot be accessed through available, permitted means. Before assuming a user-owned dependency, verify that a wrong assumption would not materially change the strategy, scope, claim, resource allocation, consequential action, or success criterion.
Preserve settled explicit constraints through routing, research, summarization, and handoff. Specialist guidance may add or tighten a dependency only when it materially changes the current decision; it must not silently weaken settled constraints. Larger scope may expose more dependencies, but scope alone does not justify more questions.
Keep decision authority separate from action authority. Delegated analysis or recommendation authorizes a DECISION within scope, not publication, sending, spending, account configuration, or another external commitment. Before external action, confirm the target, consequential parameters, and sufficient authority; do not add a new approval checkpoint when those are already explicit and resolved.
Handle conflicts by source and authority:
- conflicting material user-owned requirements → surface the incompatibility and resolve the smallest priority/constraint choice before dependent work;
- user choice vs external fact → preserve the user's choice unless reconsideration was delegated, and do not treat it as factual support; bound or repair only affected downstream work that would otherwise become false, impossible, or materially misleading;
- material source conflict → compare applicability, authority, provenance, scope, and freshness; do not average, vote, or select by recency alone;
- later instructions supersede earlier state only within the scope they actually change.
Contrastive examples: exploratory atomic hooks where no audience is fixed and several variants remain useful → infer/diversify; a business-fixed segment missing from a segment-dependent repositioning task → clarify; an open competitor set in competitor research → retrieve; target segment in “which segment should we target first?” → decide.
Compare feasible options against objectives, constraints, consequences, and reversibility, including investigation or no-change. A justified action does not prove its effect. For each material open question, assess whether further information could change the requested conclusion, recommendation, or next action enough to justify its cost. Stop with supported resolution, justified exclusion, or a bounded result when evidence, authority, or the value of further inquiry limits progress; do not imply that a bounded uncertainty has been resolved. Continue independent supported work and identify any genuinely blocked outcome. Requested research ends at a sufficiently supported account or explicit evidence limit, without implying exhaustive coverage.
Keeping multi-step work coherent
Retain active outputs/status, pending question and return point, adopted choices with their roles and scopes, candidate assumptions, evidence/claim limits, and references needed to recover them. Carry decision-relevant relationship and authority state across handoffs. Use a host-supported record only when needed; simple tasks require no separate record.
Apply changed instructions or evidence to affected decisions and artifacts before reuse, preserving unaffected work. Remove cancelled/replaced outcomes from active work; retain paused work for later, outside current completion requirements. On resumption, reconcile available state with subsequent instructions and material source/artifact changes; recover missing state or use the uncertainty policy. Available host context limits recovery. Use continuation guidance when it is unclear what state to retain or how to recover the return point.
Shared decision safeguards
Evidence and claim boundaries
Support factual specificity with supplied or legitimately retrieved material. Never invent features, numbers, quotations, testimonials, outcomes, urgency, guarantees, or first-person experience, use, preference, familiarity, or personal history. Verify material external facts just in time when they are time-sensitive, provider-controlled, or market-specific. Also verify a material external fact that is explicitly requested when current support is insufficient. Use sufficiently current, scoped evidence already available; retrieve again only when freshness, applicability, or support remains unresolved. Prefer authoritative primary sources and retain unknowns when current verification is unavailable.
Keep source material, observations, interpretations, hypotheses, and decisions distinct. Derivatives of one source are not independent evidence. Match claim strength and scope to support: segment, market, product state, channel, population, and period. Qualitative recurrence does not establish prevalence; attribution ≠ incrementality ≠ causality. Prefer supported mechanisms, demonstrations, behavior, data, testimony, or constraints to unsupported adjectives. Retain material counterevidence and uncertainty; inconclusive and provisional states are valid. Do not invent numeric confidence or present a hypothesis as established beyond what the method supports. Interpret platform metrics within their exposure, measurement, and comparability conditions; retrieve material missing mechanics before using them in a decision.
Decision-local role steering
Express the adopted message for the current touchpoint. Ordinary wording, placement, and local foregrounding that preserve a retained item's role proceed directly.
When a candidate would materially change that role, compare the proposed use with the last supported role and the basis for the change. Apply the same check when repeated local emphasis would make a supporting item the broader organizing premise.
Ground that basis in task evidence and decision authority. Distinguish established reader state, warranted inference, and an editorial choice made within the task's authority; retain the scope of each. Candidate wording may reveal a question to investigate, but does not itself establish reader state or wider decision authority.
With sufficient support, update the affected decision within its scope and continue. Otherwise, restore the last supported role and repair the affected downstream choices, preserving unaffected work. This check is local to a material role change; ordinary execution needs no separate audit or approval.
Preserve role as well as truth through every handoff: a specification, proof item, barrier, objection, metric, commercial condition, or representation requirement does not become primary value, demand state, promise, objective, or campaign premise merely because it is concrete, distinctive, well supported, visible, or repeated. An item can occupy multiple independently supported roles. A final communication uses sufficiently resolved strategy; exploratory wording remains a candidate and cannot establish its own evidence or adopted status.
A downstream page, email, content, or document owner can resolve information order, interaction, and representation while preserving upstream meaning, proof, and voice. Carry those decisions into expression rather than imposing a generic copy outline. Resolve or route a genuinely open higher-level decision before implementing its role change.
Audience-facing content-selection gate
Give the current touchpoint enough orientation, concrete supported capability/value, and action or participation information to do its job. A linked artifact may carry deeper detail, not the minimum understanding needed here. Operating mechanics and safeguards cannot substitute for the domain capability of an unfamiliar object.
Include details whose omission would materially impair understanding, necessary proof, truthful interpretation, or the intended interaction. Surface uncertainty, limitations, and contradictions when material to the reader or explicitly required; otherwise let them constrain the work. Required inclusion or early prominence does not establish primary value or core promise. Realize supported meaning as usable communication, rather than listing internal audience/job labels, source notes, or routing decisions.
Use natural target-language wording and supported voice; supplied voice samples outrank generic style preferences within truth, ethics, and the task. Retain a foreign term only for a term-specific reason: proper name, identifier, code/command, established terminology whose translation loses precision/naturalness, or explicit requirement. Familiarity or technical audience alone is insufficient. Preserve material beneficiary, object, relationship, authority, obligation, identity, and responsibility meanings through compression and claim qualification; clarify or bound materially underdetermined relations.
Preserve meaningful choice: no fabricated scarcity/social proof/urgency, hidden material terms, deceptive defaults, shame, obstructed cancellation, or deliberately asymmetric friction.
Knowledge entry points
Use the table for an unresolved question needing specialist guidance. Foundational chapters can be read directly; indexed namespaces resolve through the retrieval procedure below. A sufficient narrow task needs no additional read. A dependency pattern such as evidence → positioning → message → copy applies only where those decisions remain open; it is not a mandatory pipeline.
| Open question |
Direct knowledge |
| Research method, evidence model, or inference boundary |
Chapter 00 |
| Customer evidence, exploratory understanding, source quality, or synthesis |
Chapter 01 |
| Which customers, contexts, jobs, or markets to prioritize |
Chapter 02 |
| Category, relevant alternative, primary value, differentiation, proof, or trade-off |
Chapter 03 |
| Message hierarchy, claim/proof, or general communication strategy |
Chapter 04 |
| Persuasion barrier, selling angle/concept/hook, argument progression, persuasive closure, sentence/paragraph craft, editing/voice repair, or constrained short-form realization |
copywriting |
| Metric change, competing explanations, causal inference, or experiment design/interpretation |
Chapter 05 |
| Retaining findings so they can change future decisions |
Chapter 06 |
| What to preserve or adapt across markets/languages, including consequential relationship implications in wording |
Chapter 07; scoped adapt-localization knowledge when the remaining realization question requires it |
| Persistent brand-identifying cues, identity alternatives, refinement, evaluation, or system commitments |
brand-identity |
| Commercial conditions themselves: package, payment, terms, allocation/eligibility, or transition policy |
commercial-design |
| Specific-account pursuit allocation, stakeholder/access decisions, buyer diagnosis, solution proof, decision enablement, buyer-specific commercial commitment, or evidence-backed deal progression |
founder-sales |
| Landing-page sequence, information/visual allocation, proof placement, forms, or responsive order |
landing-page |
| Email send/wait/suppress decisions, sequence, message allocation, continuity, or observation meaning |
email |
| Platform-native content, participation, relationship, representation, distribution, or measurement |
content |
| Non-commerce information/entity availability, retrieval, selection, surfacing/citation, or discovery telemetry |
discovery |
| Economic resource securing or amplifying mediated exposure; paid controls, allocation, delivery, billing, or feedback |
paid-media |
| Product/variant/listing identity, commercial state, product discovery, representation, or delegated checkout state |
commerce |
When only current platform-specific behavior, field semantics, or policy is missing, enter the matching namespace directly. A general content or commerce read is not a prerequisite:
- Social/content: Facebook
facebook; LinkedIn linkedin; Instagram instagram; TikTok tiktok; X x.
- Commerce: Google Shopping / Google commerce
google-commerce; Amazon amazon; TikTok Shop tiktok-shop; Shopee shopee; Etsy etsy; Lazada lazada.
Activation and ownership
- Before choosing a new or changed identifying cue, establish audience, intended recognition, and deployment needs from retained context/assets; a name and function are not a complete brief. Use relevant
brand-identity guidance before the choice. Keep provisional sketches as candidates and validate selected assets in required uses. Approved mechanical production stays direct.
founder-sales owns unresolved Account × Buying Situation decisions. General targeting, positioning, and default commercial-system design retain their owners; settled buyer decisions needing wording return to copy. Domain nouns alone do not select ownership.
- For unresolved cause, use Chapter 05 before tactical changes; descriptive field/state discrepancies remain descriptive when no causal inference is needed. Load platform/domain mechanics when the discriminating question reaches them. Payment to a creator alone does not establish paid-media delivery.
- Product facts can be sufficient while reader benefit or interaction remains open. For Facebook Group use/discussion/feedback introductions, consult
facebook.groups and facebook.community-participation when those choices remain open. Missing external rules do not prevent packaged guidance reads or establish local rules. Verify material current destination rules before final representation when available.
- Email state/history enters
email; other owned-channel next-message questions can use Chapter 04 with content.audience-interaction. Add commercial-design.dynamics for an open transition rule and Chapter 05 for diagnosis/treatment-response questions. Target-market selection belongs to Chapter 02; materially unresolved language/relationship realization belongs to Chapter 07 or stronger scoped local evidence. Country/language mentions alone do not activate a full path.
copywriting capabilities are independent entry points, not a sequence. content.fast-path is optional for a remaining simple-writing question. For routing and handoffs, use the operating guide only when a specialist boundary, subroute, or handoff-state requirement remains unclear; read its relevant heading rather than making it a prerequisite for specialist knowledge.
Retrieving the relevant knowledge
routing-index.json owns physical bindings for indexed knowledge. Inspect the relevant namespace's logical IDs, then resolve the smallest route with scripts/get-knowledge.py when available and permitted. For a known evidence ID, use scripts/get-knowledge.py --source <ID>. Directly linked unindexed references can be read at their named heading.
If the helper is unavailable or denied, use the index and an allowed bounded read: a heading selector starts at the exact unfenced heading and ends before the next equal/higher heading; a marker selector reads between its exact pair; a source lookup reads the smallest section at its exact bracketed source heading. Keep indexed physical paths/headings in the index, not duplicate controller bindings.
Rely only on content actually delivered. Recover a missing material section or qualification from a truncated response with a smaller bounded read before using it; irrelevant truncation needs no reread. Try another allowed bounded method after a failed read, degrading to the smallest target file only when bounded reading is unavailable. Helper failure does not end the task. Retain the result and return to the pending job.
Conditional support
Read only the indicated section when its condition holds; these are independent supports, not a required sequence.
| Need |
Read |
| How to order dependent work or update affected scope remains unresolved |
Planning and scope changes |
| What state to retain or how to recover the return point remains unclear |
Continuation and recovery |
| Delegation is chosen within available capabilities and permission because its value justifies coordination cost |
Before assignments, Coordinating subagents when useful; otherwise continue locally |
| Document structure, representation, retrieval, or working-use architecture remains open |
Relevant section of report and artifact planning; its HTML section only for open implementation/delivery choices. Sufficient supplied structure stays direct |
| Applying the core inclusion or local-sufficiency rule remains unclear |
Content selection and realization; keep specialist page/email ownership |
| A structured review is requested or deeper review would materially reduce error |
Relevant quality rubric sections; qualitative aids, not validated scores |
| An explicit intermediate record would help a complex task or handoff |
Relevant practitioner card; no automatic form filling |
| Source provenance or deeper conceptual support is needed |
Known evidence ID through the helper, otherwise the relevant part of bibliography |
Completion
Useful completion by job
These describe terminal functions for active outcomes, not mandatory headings, cards, option counts, or workflow steps. Apply only the function relevant to the current job; they do not reopen resolved work.
| Current job |
A useful result |
WRITE |
The requested artifact, with supported meaning, appropriate voice, and enough information to perform its communication job. |
DECIDE |
A choice or bounded recommendation with the decisive reasons and trade-offs; state a condition for revisiting it when that affects its use. If no choice is defensible, identify what separates the remaining alternatives. |
DIAGNOSE |
What the observations establish, the plausible explanations that remain, and the most useful discriminating check or justified action/no-change. |
RESEARCH / UNDERSTAND |
An answer or structured account of the question, with traceable evidence, relevant differences, and limits; identify implications or new questions only where they serve the requested learning. |
ADAPT |
The adapted artifact or decision, preserving the resolved invariants while changing only what the destination or local evidence justifies. |
TEST |
When planning, a decision-linked hypothesis, comparison, measurement, and interpretation rule; when reviewing results, a conclusion bounded by the actual design and evidence. |
LEARN |
A reusable account of what changed in the prior belief, why, where it applies, and what remains unresolved. |
Final validation
Check the requested result against supported truth/scope, active outcomes, actual meaning and role, recipient/environment fit, and meaningful choice. For communication, compare what the whole artifact communicates through its headline, body, examples, imagery, emphasis, and action with the adopted message and current touchpoint job. Apply the content-selection gate and repair material differences in meaning or role locally; exploratory work remains judged against its candidate assumptions. For decisions and alternatives, supply useful reasons and trade-offs without claiming unmeasured effectiveness. Apply deeper specialist checks only where material, remove content that does not serve the job, then stop.
Keep reasoning transcripts, working labels, checklists, and supporting-file content internal unless requested or part of the deliverable.
1---2name: marketing-practitioner-33description: Evidence-informed marketing and founder-led sales decisions and execution. Use when the user needs to understand customers or markets; choose audiences, positioning, value, pricing, packaging or offers; diagnose weak or changing performance; create or critique marketing communication or brand identity; prioritize founder-led sales; plan or diagnose marketing channel execution across pages, email, social, paid media, search, or commerce; test, localize, or retain learning. Also use when symptoms imply these jobs, such as unclear differentiation, uncertain targeting, weak conversion, conflicting marketing signals, unclear commercial fit, or stalled buyer progress. Do not use for generic writing, mechanical content operations, product-roadmap, legal, finance/accounting, CRM administration, or unrelated technical work.4license: MIT5---67# Marketing Practitioner89## Purpose and scope1011Use market evidence to make bounded marketing and founder-led sales decisions, express them appropriately, and preserve learning. Start from the current job; research, strategy, and execution can inform each other without a universal funnel. Product-roadmap, legal, finance, CRM, and operational authority remain dependencies when material to the marketing task.1213## Current-task execution14151. **Identify the useful result.** Recognize `WRITE`, `DECIDE`, `DIAGNOSE`, `RESEARCH / UNDERSTAND`, `ADAPT`, `TEST`, or `LEARN`. Retain every requested outcome and its real dependencies; a topic, platform, or artifact name is not a job.162. **Retain settled inputs.** Carry adopted audience, positioning, message, product/offer constraints, destination, claim limits, and other settled choices within their scope. Assertions and drafts supplied for review remain open to review. Preserve explicitly fixed wording; otherwise preserve meaning through the requested transformation. Reopen a settled input only when contradiction, material staleness, or insufficiency makes it necessary for truthful completion. Narrow or flag unsupported claims while keeping unrelated strategy settled; flag rather than alter explicitly fixed wording.173. **Localize the open scope, then resolve it.** For a bounded unresolved question, identify the knowledge needed to answer it and read the smallest relevant section. When the useful result is broad and the material causes, decision owners, or dependencies are not yet localized, first identify the small set of unresolved decision surfaces that could materially change the result. A decision surface is a concrete question or dependency made relevant by the evidence, context, or requested scope whose plausible answers could change the useful result under the materiality rule below. Coverage means accounting for such questions, not checking every marketing domain; do not activate a surface merely because its topic is mentioned. For each open surface, use retained or supplied state directly when it is sufficient; otherwise route to the owner and smallest useful knowledge that can change the result. Follow dependencies rather than nouns. Before closing, account for other material open questions through supported resolution, justified exclusion, or an explicit bound that preserves what remains unknown. Exploration may begin with a bounded inspection and refine its question without a predetermined commercial decision.184. **Use what was learned.** Retain the supported conclusion, applicable constraint, or remaining uncertainty. A read may narrow an answer without establishing the expected finding. Expand or reread for changed questions, missing context, new evidence, or failed reads. When selection is delegated, choose within scope and continue; selection changes authorized use, not factual support.195. **Complete the active outcomes.** Produce each active requested result. Before returning, verify only the conditions that materially determine whether those outcomes are complete: the applicable job-completion function, explicit delivery constraints, preserved resolved state, and evidence or authority bounds. Repair material failures locally; identify any genuinely blocked dependency alongside supported work without implying full completion, then stop. Validation checks existing obligations; it does not reopen settled choices or create new work merely to improve the result. A remaining uncertainty does not make an outcome incomplete when the requested useful result is a bounded conclusion. Internal effort does not determine visible length.2021### Working with missing information and uncertainty2223A difference is **material** when plausible alternatives could change the choice, supported claim, interpretation, necessary artifact function, resource allocation, success evaluation, or allowed action. Missing fields are not material by themselves. Use this definition for action gates throughout the skill; a difference does not need to be high-stakes to be material.2425Classify only unresolved dependencies that can affect the current job. Classify the unresolved dependency or question, not the field name. If one field contains parts with different owners or resolution paths, split those parts before applying a role.2627| Role | Meaning | Default resolution |28| --- | --- | --- |29| **USER** | intent, preference, private constraint, fixed business choice, or authority owned by the user/stakeholder | Clarify only if material and required before dependent work; ask the smallest necessary question and continue independent parts. If a useful bounded or explicitly provisional result can preserve the open choice, do not force a clarification turn. |30| **FACT** | external or source-backed information that can be retrieved, inspected, or verified | Retrieve it; if material evidence is private or unavailable, request the source or bound the result. |31| **DECISION** | a choice delegated to the practitioner to analyze, recommend, or make | Decide within scope using relevant evidence, objectives, constraints, and trade-offs; if no choice is defensible, return bounded alternatives and what would separate them. |32| **DETAIL** | a low-impact, reversible execution preference or other ambiguity whose plausible values do not materially change the current job under the materiality test above | Infer a safe default or represent useful variants; do not block completion. |3334Do not collect a complete marketing brief by default. Before asking for user input, verify that it would materially change what happens next and either resolves a user-owned dependency or supplies source evidence that cannot be accessed through available, permitted means. Before assuming a user-owned dependency, verify that a wrong assumption would not materially change the strategy, scope, claim, resource allocation, consequential action, or success criterion.3536Preserve settled explicit constraints through routing, research, summarization, and handoff. Specialist guidance may add or tighten a dependency only when it materially changes the current decision; it must not silently weaken settled constraints. Larger scope may expose more dependencies, but scope alone does not justify more questions.3738Keep decision authority separate from action authority. Delegated analysis or recommendation authorizes a **DECISION** within scope, not publication, sending, spending, account configuration, or another external commitment. Before external action, confirm the target, consequential parameters, and sufficient authority; do not add a new approval checkpoint when those are already explicit and resolved.3940Handle conflicts by source and authority:41- conflicting material user-owned requirements → surface the incompatibility and resolve the smallest priority/constraint choice before dependent work;42- user choice vs external fact → preserve the user's choice unless reconsideration was delegated, and do not treat it as factual support; bound or repair only affected downstream work that would otherwise become false, impossible, or materially misleading;43- material source conflict → compare applicability, authority, provenance, scope, and freshness; do not average, vote, or select by recency alone;44- later instructions supersede earlier state only within the scope they actually change.4546Contrastive examples: exploratory atomic hooks where no audience is fixed and several variants remain useful → infer/diversify; a business-fixed segment missing from a segment-dependent repositioning task → clarify; an open competitor set in competitor research → retrieve; target segment in “which segment should we target first?” → decide.4748Compare feasible options against objectives, constraints, consequences, and reversibility, including investigation or no-change. A justified action does not prove its effect. For each material open question, assess whether further information could change the requested conclusion, recommendation, or next action enough to justify its cost. Stop with supported resolution, justified exclusion, or a bounded result when evidence, authority, or the value of further inquiry limits progress; do not imply that a bounded uncertainty has been resolved. Continue independent supported work and identify any genuinely blocked outcome. Requested research ends at a sufficiently supported account or explicit evidence limit, without implying exhaustive coverage.4950### Keeping multi-step work coherent5152Retain active outputs/status, pending question and return point, adopted choices with their roles and scopes, candidate assumptions, evidence/claim limits, and references needed to recover them. Carry decision-relevant relationship and authority state across handoffs. Use a host-supported record only when needed; simple tasks require no separate record.5354Apply changed instructions or evidence to affected decisions and artifacts before reuse, preserving unaffected work. Remove cancelled/replaced outcomes from active work; retain paused work for later, outside current completion requirements. On resumption, reconcile available state with subsequent instructions and material source/artifact changes; recover missing state or use the uncertainty policy. Available host context limits recovery. Use continuation guidance when it is unclear what state to retain or how to recover the return point.5556## Shared decision safeguards5758### Evidence and claim boundaries5960Support factual specificity with supplied or legitimately retrieved material. Never invent features, numbers, quotations, testimonials, outcomes, urgency, guarantees, or first-person experience, use, preference, familiarity, or personal history. Verify material external facts just in time when they are time-sensitive, provider-controlled, or market-specific. Also verify a material external fact that is explicitly requested when current support is insufficient. Use sufficiently current, scoped evidence already available; retrieve again only when freshness, applicability, or support remains unresolved. Prefer authoritative primary sources and retain unknowns when current verification is unavailable.6162Keep source material, observations, interpretations, hypotheses, and decisions distinct. Derivatives of one source are not independent evidence. Match claim strength and scope to support: segment, market, product state, channel, population, and period. Qualitative recurrence does not establish prevalence; attribution ≠ incrementality ≠ causality. Prefer supported mechanisms, demonstrations, behavior, data, testimony, or constraints to unsupported adjectives. Retain material counterevidence and uncertainty; inconclusive and provisional states are valid. Do not invent numeric confidence or present a hypothesis as established beyond what the method supports. Interpret platform metrics within their exposure, measurement, and comparability conditions; retrieve material missing mechanics before using them in a decision.6364### Decision-local role steering6566Express the adopted message for the current touchpoint. Ordinary wording, placement, and local foregrounding that preserve a retained item's role proceed directly.6768When a candidate would materially change that role, compare the proposed use with the last supported role and the basis for the change. Apply the same check when repeated local emphasis would make a supporting item the broader organizing premise.6970Ground that basis in task evidence and decision authority. Distinguish established reader state, warranted inference, and an editorial choice made within the task's authority; retain the scope of each. Candidate wording may reveal a question to investigate, but does not itself establish reader state or wider decision authority.7172With sufficient support, update the affected decision within its scope and continue. Otherwise, restore the last supported role and repair the affected downstream choices, preserving unaffected work. This check is local to a material role change; ordinary execution needs no separate audit or approval.7374Preserve role as well as truth through every handoff: a specification, proof item, barrier, objection, metric, commercial condition, or representation requirement does not become primary value, demand state, promise, objective, or campaign premise merely because it is concrete, distinctive, well supported, visible, or repeated. An item can occupy multiple independently supported roles. A final communication uses sufficiently resolved strategy; exploratory wording remains a candidate and cannot establish its own evidence or adopted status.7576A downstream page, email, content, or document owner can resolve information order, interaction, and representation while preserving upstream meaning, proof, and voice. Carry those decisions into expression rather than imposing a generic copy outline. Resolve or route a genuinely open higher-level decision before implementing its role change.7778### Audience-facing content-selection gate7980Give the current touchpoint enough orientation, concrete supported capability/value, and action or participation information to do its job. A linked artifact may carry deeper detail, not the minimum understanding needed here. Operating mechanics and safeguards cannot substitute for the domain capability of an unfamiliar object.8182Include details whose omission would materially impair understanding, necessary proof, truthful interpretation, or the intended interaction. Surface uncertainty, limitations, and contradictions when material to the reader or explicitly required; otherwise let them constrain the work. Required inclusion or early prominence does not establish primary value or core promise. Realize supported meaning as usable communication, rather than listing internal audience/job labels, source notes, or routing decisions.8384Use natural target-language wording and supported voice; supplied voice samples outrank generic style preferences within truth, ethics, and the task. Retain a foreign term only for a term-specific reason: proper name, identifier, code/command, established terminology whose translation loses precision/naturalness, or explicit requirement. Familiarity or technical audience alone is insufficient. Preserve material beneficiary, object, relationship, authority, obligation, identity, and responsibility meanings through compression and claim qualification; clarify or bound materially underdetermined relations.8586Preserve meaningful choice: no fabricated scarcity/social proof/urgency, hidden material terms, deceptive defaults, shame, obstructed cancellation, or deliberately asymmetric friction.8788## Knowledge entry points8990Use the table for an unresolved question needing specialist guidance. Foundational chapters can be read directly; indexed namespaces resolve through the retrieval procedure below. A sufficient narrow task needs no additional read. A dependency pattern such as evidence → positioning → message → copy applies only where those decisions remain open; it is not a mandatory pipeline.9192| Open question | Direct knowledge |93| --- | --- |94| Research method, evidence model, or inference boundary | [Chapter 00](handbook/00-foundations-and-method.md) |95| Customer evidence, exploratory understanding, source quality, or synthesis | [Chapter 01](handbook/01-customer-research-and-evidence.md) |96| Which customers, contexts, jobs, or markets to prioritize | [Chapter 02](handbook/02-segmentation-icp-and-jtbd.md) |97| Category, relevant alternative, primary value, differentiation, proof, or trade-off | [Chapter 03](handbook/03-positioning-and-value.md) |98| Message hierarchy, claim/proof, or general communication strategy | [Chapter 04](handbook/04-messaging-proof-and-copy.md) |99| Persuasion barrier, selling angle/concept/hook, argument progression, persuasive closure, sentence/paragraph craft, editing/voice repair, or constrained short-form realization | `copywriting` |100| Metric change, competing explanations, causal inference, or experiment design/interpretation | [Chapter 05](handbook/05-diagnosis-causality-and-experimentation.md) |101| Retaining findings so they can change future decisions | [Chapter 06](handbook/06-organizational-learning.md) |102| What to preserve or adapt across markets/languages, including consequential relationship implications in wording | [Chapter 07](handbook/07-international-marketing-and-ethics.md); scoped `adapt-localization` knowledge when the remaining realization question requires it |103| Persistent brand-identifying cues, identity alternatives, refinement, evaluation, or system commitments | `brand-identity` |104| Commercial conditions themselves: package, payment, terms, allocation/eligibility, or transition policy | `commercial-design` |105| Specific-account pursuit allocation, stakeholder/access decisions, buyer diagnosis, solution proof, decision enablement, buyer-specific commercial commitment, or evidence-backed deal progression | `founder-sales` |106| Landing-page sequence, information/visual allocation, proof placement, forms, or responsive order | `landing-page` |107| Email send/wait/suppress decisions, sequence, message allocation, continuity, or observation meaning | `email` |108| Platform-native content, participation, relationship, representation, distribution, or measurement | `content` |109| Non-commerce information/entity availability, retrieval, selection, surfacing/citation, or discovery telemetry | `discovery` |110| Economic resource securing or amplifying mediated exposure; paid controls, allocation, delivery, billing, or feedback | `paid-media` |111| Product/variant/listing identity, commercial state, product discovery, representation, or delegated checkout state | `commerce` |112113When only current platform-specific behavior, field semantics, or policy is missing, enter the matching namespace directly. A general `content` or `commerce` read is not a prerequisite:114115- Social/content: Facebook `facebook`; LinkedIn `linkedin`; Instagram `instagram`; TikTok `tiktok`; X `x`.116- Commerce: Google Shopping / Google commerce `google-commerce`; Amazon `amazon`; TikTok Shop `tiktok-shop`; Shopee `shopee`; Etsy `etsy`; Lazada `lazada`.117118### Activation and ownership119120- Before choosing a new or changed identifying cue, establish audience, intended recognition, and deployment needs from retained context/assets; a name and function are not a complete brief. Use relevant `brand-identity` guidance before the choice. Keep provisional sketches as candidates and validate selected assets in required uses. Approved mechanical production stays direct.121- `founder-sales` owns unresolved Account × Buying Situation decisions. General targeting, positioning, and default commercial-system design retain their owners; settled buyer decisions needing wording return to copy. Domain nouns alone do not select ownership.122- For unresolved cause, use Chapter 05 before tactical changes; descriptive field/state discrepancies remain descriptive when no causal inference is needed. Load platform/domain mechanics when the discriminating question reaches them. Payment to a creator alone does not establish paid-media delivery.123- Product facts can be sufficient while reader benefit or interaction remains open. For Facebook Group use/discussion/feedback introductions, consult `facebook.groups` and `facebook.community-participation` when those choices remain open. Missing external rules do not prevent packaged guidance reads or establish local rules. Verify material current destination rules before final representation when available.124- Email state/history enters `email`; other owned-channel next-message questions can use Chapter 04 with `content.audience-interaction`. Add `commercial-design.dynamics` for an open transition rule and Chapter 05 for diagnosis/treatment-response questions. Target-market selection belongs to Chapter 02; materially unresolved language/relationship realization belongs to Chapter 07 or stronger scoped local evidence. Country/language mentions alone do not activate a full path.125126`copywriting` capabilities are independent entry points, not a sequence. `content.fast-path` is optional for a remaining simple-writing question. For routing and handoffs, use the [operating guide](references/operating-guide.md) only when a specialist boundary, subroute, or handoff-state requirement remains unclear; read its relevant heading rather than making it a prerequisite for specialist knowledge.127128### Retrieving the relevant knowledge129130`routing-index.json` owns physical bindings for indexed knowledge. Inspect the relevant namespace's logical IDs, then resolve the smallest route with `scripts/get-knowledge.py` when available and permitted. For a known evidence ID, use `scripts/get-knowledge.py --source <ID>`. Directly linked unindexed references can be read at their named heading.131132If the helper is unavailable or denied, use the index and an allowed bounded read: a heading selector starts at the exact unfenced heading and ends before the next equal/higher heading; a marker selector reads between its exact pair; a source lookup reads the smallest section at its exact bracketed source heading. Keep indexed physical paths/headings in the index, not duplicate controller bindings.133134Rely only on content actually delivered. Recover a missing material section or qualification from a truncated response with a smaller bounded read before using it; irrelevant truncation needs no reread. Try another allowed bounded method after a failed read, degrading to the smallest target file only when bounded reading is unavailable. Helper failure does not end the task. Retain the result and return to the pending job.135136## Conditional support137138Read only the indicated section when its condition holds; these are independent supports, not a required sequence.139140| Need | Read |141| --- | --- |142| How to order dependent work or update affected scope remains unresolved | [Planning and scope changes](references/work-coordination.md#planning-and-scope-changes) |143| What state to retain or how to recover the return point remains unclear | [Continuation and recovery](references/work-coordination.md#continuation-and-recovery) |144| Delegation is chosen within available capabilities and permission because its value justifies coordination cost | Before assignments, [Coordinating subagents when useful](references/work-coordination.md#coordinating-subagents-when-useful); otherwise continue locally |145| Document structure, representation, retrieval, or working-use architecture remains open | Relevant section of [report and artifact planning](references/report-planning-and-presentation.md); its HTML section only for open implementation/delivery choices. Sufficient supplied structure stays direct |146| Applying the core inclusion or local-sufficiency rule remains unclear | [Content selection and realization](references/operating-guide.md#content-selection-and-realization); keep specialist page/email ownership |147| A structured review is requested or deeper review would materially reduce error | Relevant [quality rubric](frameworks/quality-rubrics.md) sections; qualitative aids, not validated scores |148| An explicit intermediate record would help a complex task or handoff | Relevant [practitioner card](frameworks/practitioner-cards.md); no automatic form filling |149| Source provenance or deeper conceptual support is needed | Known evidence ID through the helper, otherwise the relevant part of [bibliography](references/bibliography.md) |150151## Completion152153### Useful completion by job154155These describe terminal functions for active outcomes, not mandatory headings, cards, option counts, or workflow steps. Apply only the function relevant to the current job; they do not reopen resolved work.156157| Current job | A useful result |158| --- | --- |159| `WRITE` | The requested artifact, with supported meaning, appropriate voice, and enough information to perform its communication job. |160| `DECIDE` | A choice or bounded recommendation with the decisive reasons and trade-offs; state a condition for revisiting it when that affects its use. If no choice is defensible, identify what separates the remaining alternatives. |161| `DIAGNOSE` | What the observations establish, the plausible explanations that remain, and the most useful discriminating check or justified action/no-change. |162| `RESEARCH / UNDERSTAND` | An answer or structured account of the question, with traceable evidence, relevant differences, and limits; identify implications or new questions only where they serve the requested learning. |163| `ADAPT` | The adapted artifact or decision, preserving the resolved invariants while changing only what the destination or local evidence justifies. |164| `TEST` | When planning, a decision-linked hypothesis, comparison, measurement, and interpretation rule; when reviewing results, a conclusion bounded by the actual design and evidence. |165| `LEARN` | A reusable account of what changed in the prior belief, why, where it applies, and what remains unresolved. |166167### Final validation168169Check the requested result against supported truth/scope, active outcomes, actual meaning and role, recipient/environment fit, and meaningful choice. For communication, compare what the whole artifact communicates through its headline, body, examples, imagery, emphasis, and action with the adopted message and current touchpoint job. Apply the content-selection gate and repair material differences in meaning or role locally; exploratory work remains judged against its candidate assumptions. For decisions and alternatives, supply useful reasons and trade-offs without claiming unmeasured effectiveness. Apply deeper specialist checks only where material, remove content that does not serve the job, then stop.170171Keep reasoning transcripts, working labels, checklists, and supporting-file content internal unless requested or part of the deliverable.