Employee Survey
When to Use This Skill
Use this skill when you need to:
- Create an employee engagement or satisfaction survey
- Design a pulse check survey for quick team health reads
- Build a comprehensive annual culture assessment
- Gather anonymous feedback on specific workplace issues
DO NOT use this skill for customer surveys, market research, or exit interviews. This is for internal employee feedback collection only.
Core Principle
EVERY SURVEY QUESTION MUST BE ACTIONABLE — IF YOU CANNOT CHANGE SOMETHING BASED ON THE ANSWER, DO NOT ASK THE QUESTION.
Phase 1: Brief
Required Inputs
| Input |
What to Ask |
Default |
| Survey type |
"Full engagement survey, pulse check, or topic-specific?" |
Pulse check (10-15 questions) |
| Team size |
"How many people will take this survey?" |
5-20 |
| Focus areas |
"What do you most want to learn? (satisfaction, management, culture, growth, compensation)" |
Overall satisfaction and culture |
| Anonymity level |
"Fully anonymous, anonymous with demographics, or named?" |
Fully anonymous |
| Frequency |
"One-time or recurring? If recurring, how often?" |
Quarterly |
| Distribution method |
"Google Forms, Typeform, SurveyMonkey, or other?" |
Google Forms |
GATE: Confirm brief before proceeding.
Phase 2: Design
Question Category Framework
Build the survey from these categories, selecting based on the user's focus areas:
- Overall Satisfaction — general happiness and likelihood to recommend
- Management and Leadership — communication, support, trust in leadership
- Growth and Development — learning opportunities, career path clarity
- Culture and Belonging — inclusion, team dynamics, values alignment
- Workload and Wellbeing — stress levels, work-life balance, burnout risk
- Compensation and Benefits — pay satisfaction, benefits adequacy
- Tools and Environment — resources, workspace, technology
Question Design Rules
- Mix rating scales (1-5 Likert) with 2-3 open-ended questions
- Keep total survey under 15 minutes (max 25 questions for full survey, 10 for pulse)
- Group questions by category with clear section headers
- Include one eNPS question: "How likely are you to recommend this company as a place to work?" (0-10)
- End with one open-ended: "What is the one thing we could change to make this a better place to work?"
GATE: Present the question list and wait for approval.
Phase 3: Build
Deliverables
1. Complete Survey Document
- All questions with response options formatted for the chosen platform
- Section introductions explaining why each category matters
- Estimated completion time noted at the top
2. Introduction Message
- Why the survey exists and what will happen with results
- Anonymity assurance with specific details on how data is protected
- Deadline and estimated time to complete
3. Reminder Message
- Sent at the halfway point before the deadline
- Restate anonymity and purpose
4. Results Analysis Framework
- How to calculate scores per category
- Benchmarks: what scores indicate healthy vs. concerning
- Priority matrix: high importance + low score = act first
Phase 4: Polish
Action Planning Template
Provide a framework for turning results into action:
- Top 3 Strengths — celebrate and protect these
- Top 3 Improvement Areas — pick one to act on immediately
- Quick Wins — changes implementable within 2 weeks
- Longer-Term Initiatives — changes requiring 1-3 months
- Communication Plan — share results and action plan with the team within 2 weeks of survey close
Results Communication Template
A message template for sharing results transparently, including what scored well, what needs work, and what specific actions the company will take.
Example 1: Quarterly Pulse Check (10 questions, 8-person team)
- 6 Likert scale questions across satisfaction, culture, and workload
- 1 eNPS question
- 3 open-ended questions (best thing, biggest frustration, one change)
- Estimated time: 5 minutes
Example 2: Annual Engagement Survey (25 questions, 30-person company)
- 18 Likert scale questions across all 7 categories
- 1 eNPS question
- 3 ranking questions (prioritize benefits, rank development preferences)
- 3 open-ended questions
- Estimated time: 12 minutes
Anti-Patterns
- Surveying without acting — if you collect feedback and change nothing, trust erodes. Commit to acting on at least one finding.
- Leading questions — "Don't you agree our culture is great?" biases responses. Use neutral phrasing.
- Too many questions — survey fatigue kills response rates. Respect the time limits.
- False anonymity — if a team of 3 has demographic filters, responses are identifiable. Remove demographics for tiny teams.
- Annual-only cadence — once a year is too slow. Quarterly pulse checks catch issues early.
Recovery
- Team too small for anonymity: Remove all demographic questions. Consider using an external facilitator or anonymous suggestion box instead.
- Low response rates: Shorten the survey, extend the deadline, have leadership personally encourage participation (without pressure).
- User wants to ask about specific person: Redirect to a 360 review process. Engagement surveys should not target individuals.
- No action plan from last survey: Acknowledge this honestly in the introduction. Commit to a specific action timeline this round.
1---2name: employee-survey3description: Creates employee engagement surveys with anonymous feedback mechanisms, question categories, rating scales, and action planning frameworks. Use when measuring team satisfaction or culture.4---56# Employee Survey78## When to Use This Skill910Use this skill when you need to:11- Create an employee engagement or satisfaction survey12- Design a pulse check survey for quick team health reads13- Build a comprehensive annual culture assessment14- Gather anonymous feedback on specific workplace issues1516**DO NOT** use this skill for customer surveys, market research, or exit interviews. This is for internal employee feedback collection only.1718---1920## Core Principle2122EVERY SURVEY QUESTION MUST BE ACTIONABLE — IF YOU CANNOT CHANGE SOMETHING BASED ON THE ANSWER, DO NOT ASK THE QUESTION.2324---2526## Phase 1: Brief2728### Required Inputs2930| Input | What to Ask | Default |31|-------|------------|---------|32| **Survey type** | "Full engagement survey, pulse check, or topic-specific?" | Pulse check (10-15 questions) |33| **Team size** | "How many people will take this survey?" | 5-20 |34| **Focus areas** | "What do you most want to learn? (satisfaction, management, culture, growth, compensation)" | Overall satisfaction and culture |35| **Anonymity level** | "Fully anonymous, anonymous with demographics, or named?" | Fully anonymous |36| **Frequency** | "One-time or recurring? If recurring, how often?" | Quarterly |37| **Distribution method** | "Google Forms, Typeform, SurveyMonkey, or other?" | Google Forms |3839**GATE: Confirm brief before proceeding.**4041---4243## Phase 2: Design4445### Question Category Framework4647Build the survey from these categories, selecting based on the user's focus areas:48491. **Overall Satisfaction** — general happiness and likelihood to recommend502. **Management and Leadership** — communication, support, trust in leadership513. **Growth and Development** — learning opportunities, career path clarity524. **Culture and Belonging** — inclusion, team dynamics, values alignment535. **Workload and Wellbeing** — stress levels, work-life balance, burnout risk546. **Compensation and Benefits** — pay satisfaction, benefits adequacy557. **Tools and Environment** — resources, workspace, technology5657### Question Design Rules5859- Mix rating scales (1-5 Likert) with 2-3 open-ended questions60- Keep total survey under 15 minutes (max 25 questions for full survey, 10 for pulse)61- Group questions by category with clear section headers62- Include one eNPS question: "How likely are you to recommend this company as a place to work?" (0-10)63- End with one open-ended: "What is the one thing we could change to make this a better place to work?"6465**GATE: Present the question list and wait for approval.**6667---6869## Phase 3: Build7071### Deliverables7273**1. Complete Survey Document**74- All questions with response options formatted for the chosen platform75- Section introductions explaining why each category matters76- Estimated completion time noted at the top7778**2. Introduction Message**79- Why the survey exists and what will happen with results80- Anonymity assurance with specific details on how data is protected81- Deadline and estimated time to complete8283**3. Reminder Message**84- Sent at the halfway point before the deadline85- Restate anonymity and purpose8687**4. Results Analysis Framework**88- How to calculate scores per category89- Benchmarks: what scores indicate healthy vs. concerning90- Priority matrix: high importance + low score = act first9192---9394## Phase 4: Polish9596### Action Planning Template9798Provide a framework for turning results into action:991001. **Top 3 Strengths** — celebrate and protect these1012. **Top 3 Improvement Areas** — pick one to act on immediately1023. **Quick Wins** — changes implementable within 2 weeks1034. **Longer-Term Initiatives** — changes requiring 1-3 months1045. **Communication Plan** — share results and action plan with the team within 2 weeks of survey close105106### Results Communication Template107108A message template for sharing results transparently, including what scored well, what needs work, and what specific actions the company will take.109110---111112## Example 1: Quarterly Pulse Check (10 questions, 8-person team)113114- 6 Likert scale questions across satisfaction, culture, and workload115- 1 eNPS question116- 3 open-ended questions (best thing, biggest frustration, one change)117- Estimated time: 5 minutes118119## Example 2: Annual Engagement Survey (25 questions, 30-person company)120121- 18 Likert scale questions across all 7 categories122- 1 eNPS question123- 3 ranking questions (prioritize benefits, rank development preferences)124- 3 open-ended questions125- Estimated time: 12 minutes126127---128129## Anti-Patterns130131- **Surveying without acting** — if you collect feedback and change nothing, trust erodes. Commit to acting on at least one finding.132- **Leading questions** — "Don't you agree our culture is great?" biases responses. Use neutral phrasing.133- **Too many questions** — survey fatigue kills response rates. Respect the time limits.134- **False anonymity** — if a team of 3 has demographic filters, responses are identifiable. Remove demographics for tiny teams.135- **Annual-only cadence** — once a year is too slow. Quarterly pulse checks catch issues early.136137---138139## Recovery140141- **Team too small for anonymity:** Remove all demographic questions. Consider using an external facilitator or anonymous suggestion box instead.142- **Low response rates:** Shorten the survey, extend the deadline, have leadership personally encourage participation (without pressure).143- **User wants to ask about specific person:** Redirect to a 360 review process. Engagement surveys should not target individuals.144- **No action plan from last survey:** Acknowledge this honestly in the introduction. Commit to a specific action timeline this round.
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