revfactory Process Mapping — process mapping method
process-analyst agent work flow analysis quality mapping technique.
SIPOC analysis framework
SIPOC template
| S (Supplier) | I (Input) | P (Process) | O (Output) | C (Customer) |
|---|---|---|---|---|
| gradespecialist/beforestage | input specialistKRW/information | core process | deliverable | client/nextstage |
writing rule
- **Process ** — core process 5~7stage definition
- Output next — each stage deliverable specify
- Customer identification — deliverable receivespecialist
- Input tracking — process perform neededKorean input
- Supplier identify — input gradespecialist
examplewhen: client weekdocument processing
| S | I | P | O | C |
|---|---|---|---|---|
| client | weekdocument | 1. weekdocument number | number confirm | client |
| re- whensystem | re- information | 2. re- confirm | department | logisticsteam |
| whensystem | information | 3. processing | complete | financialteam |
| logisticsteam | 4. / | company | ||
| company | 5. | number confirm | client |
process map tabletechnique
BPMN between tablebasis
| basis | Mermaid tablecurrent | un- |
|---|---|---|
| KRW | ((whenwork)) |
whenwork/ event |
| companyeach | [task] |
/ |
{judgment} |
(minutebasis) | |
| number | subgraph |
departmentfrom/role minute |
(Swim Lane)
flowchart TD
subgraph client["client"]
A([weekdocument request]) --> B[weekdocument writing]
end
subgraph ["team"]
B --> C[weekdocument number]
C --> D{re- confirm}
end
subgraph logistics["logisticsteam"]
D -->|| E[ degreewhen]
E --> F[/]
end
subgraph 2["team"]
D -->|None| G[client report]
F --> H[ confirm]
end
Value Stream Mapping (VSM)
current process analysis indicator
| indicator | approx. | description | calculation |
|---|---|---|---|
| LT | whenwork~complete total time | versusbasis + processing | |
| processingtime | PT | actual task time | number value |
| versusbasistime | WT | stage between versusbasis | LT - PT |
| PCE | process company | PT / LT × 100 |
VSM analysis template
stage 1: [taskpeople]
processingtime: 30minute
versusbasistime: 2time
responsible: team
tool: CRM
: ■ (/None)
stage 2: [taskpeople]
...
total : 24time
total processingtime: 3time
PCE: 12.5% → improvement goal: 30%
RACI matrix
| role | un- | rule |
|---|---|---|
| R (Responsible) | execution responsible | each 1people or more |
| A (Accountable) | final person | each mustwhen 1people only |
| C (Consulted) | specialistdocument | companybefore number needed |
| I (Informed) | report | result only |
RACI writing examplewhen
| team | person responsible | QA | KRW | |
|---|---|---|---|---|
| requirements | A | R | C | I |
| procedure document plan | C | R | I | - |
| review/person | A | I | R | I |
| deployment | A | R | - | I |
/ identification checklist
7versus (TIM WOODS)
| description | SOP applied | |
|---|---|---|
| Transport | neededKorean /deliver | person stage |
| Inventory | re-/ | processing versusbasis document quality |
| Motion | neededKorean work | whensystem between data re-input |
| Waiting | versusbasis time | person versusbasis, versusbasis |
| Overproduction | neededKorean report/ | |
| Overprocessing | processing | Korean verify stage |
| Defects | /re-task | personKorean task |
| Skills | talent | qualificationspecialist task |
quality checklist
| item | standard |
|---|---|
| SIPOC nature also | 5element identification |
| process stage | 5~15stage (exceeding when process minute) |
| person responsible specify | all stage R/A degree |
| time | LT, PT, WT calculation |
| identification | minimum 1items or more improvement point |