Windows Troubleshooting Skill
Systematic diagnosis for Windows issues.
Workflow
- Symptom Mapping: Recent changes? Exact error?
- Resource Check: CPU/Mem (
get-process-list), Disk (check-disk-space). - Log Deep Dive:
Get-WinEvent -FilterHashtable @{LogName='System'; Level=1,2} -MaxEvents 50- Look for Event IDs: 1001 (BugCheck), 6008 (Dirty Shutdown), 7031 (Service crash).
- Hardware/Drivers:
Get-PnpDevice | Where Status -ne 'OK'. - Corruptions:
sfc /scannow,dism /online /cleanup-image /restorehealth.
Rules
- Never guess. Use logs.
- Isolate: disable 3rd party services (Clean Boot) if cause is unknown.
- Document findings: Root Cause, Evidence, Fix, Prevention.