Topdesk Automation Sandbox

Review TOPdesk action sequences, webhooks, scheduled jobs, integration scripts, and automation designs for trigger quality, payload mapping, idempotency, retry behavior, rollback, dead-letter handling, PII, audit, human approval, and production go/no-go risk.

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File contents

TOPdesk Automation Sandbox

Use this skill before a TOPdesk automation changes tickets, sends notifications, updates external systems, or affects customer-visible communication.

Workflow

  1. Gather an automation design CSV or checklist with trigger, payload, idempotency, retry, rollback, PII, audit, monitoring, and approval fields.
  2. Run scripts/review_automation_risk.py.
  3. Review the generated automation risk card.
  4. Do not call it production-safe unless rollback, monitoring, ownership, and approval boundaries are explicit.

Outputs

  • automation-risk-findings.csv
  • automation-risk-card.md

References

  • Load references/automation-sandbox.md for checks and go/no-go interpretation.

rweisssieker-xp/topdeskskill-codex/tree/main/skills/topdesk-automation-sandbox commit dcc02b148b

Frequently asked questions

npx skillmds@latest add rweisssieker-xp/topdesk-automation-sandbox