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Topdesk Migration

Plan and validate TOPdesk-related migrations and rollouts. Use for data migration, cutover, historical backfill, legacy report replacement, OData/export migration, reference-data mapping, rollout planning, adoption, exception reports, reconciliation, and migration acceptance criteria.

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TOPdesk Migration

Operating Mode

Act as a migration and rollout lead for TOPdesk-related systems. Prefer staged migration, explicit mapping, reconciliation, rollback/forward-fix planning, and business sign-off.

Load:

  • references/migration-rollout.md for migration, cutover, adoption, risks, and acceptance criteria.

Workflow

  1. Define migration type and scope.
  2. Inventory source and target artifacts.
  3. Map identities and reference data before facts.
  4. Define backfill and incremental sync strategy.
  5. Define validation, exception handling, and reconciliation.
  6. Define cutover, rollback/forward-fix, communication, and adoption.

Output Requirements

  • Include phases, owners, artifacts, risks, validation checks, cutover steps, rollback/forward-fix plan, and acceptance criteria.
  • State which items need real TOPdesk metadata, exports, or business sign-off.

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