rweisssieker-xp TOPdesk Proof Of Value
Use this skill to package a short, credible TOPdesk proof-of-value sprint.
Workflow
- Pick one measurable value theme: SLA focus, reporting automation, AI assist, data quality, routing, knowledge deflection, or migration confidence.
- Define required tenant artifacts: OData metadata, sample exports, KPI definitions, process rules, role/security assumptions.
- Create PoV outputs: Power BI prototype, semantic model sketch, AI feature pack, data-quality findings, ROI calculator, demo script, decision memo.
- Define success metrics and acceptance criteria before implementation.
- Include a Power BI page plan and measures for baseline vs target.
- Produce next-step offer packaging: pilot, foundation, production rollout, governance cockpit.
References
- Load
references/proof-of-value-sprint.mdfor sprint structure and deliverables. - Load
references/roi-and-powerbi-proof.mdfor ROI formulas, Power BI proof pages, and KPI evidence.
Assets
- Use
assets/proof-of-value-plan-template.md. - Use
assets/roi-calculator-template.csv. - Use
assets/pov-powerbi-measures.dax.
Scripts
- Use
scripts/new_pov_pack.pyto generate a PoV plan and ROI CSV.