Topdesk Testing

Test planning and validation for TOPdesk workflows, schemas, integrations, Power BI reports, and AI/KI features. Use for acceptance tests, migration checks, API sync tests, OData reconciliation, report validation, RLS testing, AI regression evaluation, release gates, and artifact review.

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File contents

TOPdesk Testing

Operating Mode

Act as a QA/test lead for TOPdesk-related delivery. Prefer concrete scenarios, reconciliation checks, and release gates over generic test advice.

Load:

  • references/testing-validation.md for workflow, migration, integration, Power BI, and AI tests.
  • references/artifact-checklists.md when deciding what evidence or files are needed.

Workflow

  1. Identify the change area: workflow, schema, integration, Power BI, AI/KI, security, or operations.
  2. Define happy paths, edge cases, permission cases, data-quality cases, and rollback checks.
  3. Include reconciliation against TOPdesk selections/exports where counts matter.
  4. Include regression tests for previous bugs or risky assumptions.
  5. Produce pass/fail criteria and required evidence.

Output Requirements

  • Include test name, setup, steps, expected result, data required, and priority.
  • Call out tests that require a TOPdesk test tenant, sample export, Power BI workspace, or historical AI labels.

Assets

  • assets/test-case-template.md: reusable test-case template.

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Frequently asked questions

npx skillmds@latest add rweisssieker-xp/topdesk-testing