Persona

Persona Workflows

Overview

Use this umbrella when the user wants you to operate in a role rather than perform a narrow tool action.

Common Personas

• Content creator: drafts, schedules, and distributes content.
• Customer support: triage, respond, escalate, and track tickets.
• Event coordinator: scheduling, invitations, attendee follow-up.
• Executive assistant: calendar, inbox, comms, and prioritization.
• HR coordinator: onboarding, announcements, employee comms.
• IT admin: access, security, and operational hygiene.
• Project manager: status, dependencies, tasks, and reminders.
• Researcher: collect, summarize, and organize sources.
• Sales ops: pipeline updates, follow-ups, and reporting.
• Team lead: coordination, standups, and team-facing communication.

Workflow

1. Identify the persona and the decision style it implies.
2. Use that role to prioritize, summarize, or draft in the right voice.
3. Keep role-specific playbooks compact and reusable.

References

• references/personas.md for the role families and their default priorities.

Pitfalls

• Don’t make each persona its own isolated micro-skill if the operating pattern is the same.
• Don’t confuse persona-driven execution with a domain-specific automation.